Innovate for Impact

In this episode, Tracey Newman and Dan Bentley discuss practical strategies that leaders can employ to foster creativity within their organisations. It covers tips like sharing learnings from failures, allowing experimentation, promoting diversity, and more.

Here is a taste of what Tracey and Dan cover in the conversation:

• Six practical strategies leaders can employ to foster creativity in their organisations
• Sharing learning from failures and experiments, not just successes
• Allowing time and autonomy for teams to experiment and take risks safely
• Creating a safe, high-trust environment where people feel comfortable trying new things
• Promoting diversity of thought and perspectives for more well-rounded solutions
• Showing rather than just telling to encourage deeper learning
• Giving choice in how goals are achieved rather than being overly directive

Links from the episode:

• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss the importance of measuring and communicating progress towards an organisation's mission and ambitious long-term goals.

Here is a taste of what Tracey and Dan cover in the conversation:

• Measuring and communicating progress towards achieving an organisation's ambitious goals.
• Measuring progress towards a goal using visualisation and communication.
• Measuring success in social impact initiatives through co-design and lead/lag indicators.
• Goal setting, measurement, and communication in social impact organisations.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss how organisations can use technology to free up employees' time and mental capacity, so they can focus on innovation, improving the client experience, and perform higher value work.

Here is a taste of what Tracey and Dan cover in the conversation:

• How technology empowers team to innovate and focus on client experience.
• Organisations must free up capacity for high-value tasks by automating repetitive, small tasks.
• Successful organisations use AI to enable their teams to focus on high-value activities, such as content creation and meeting minute taking.
• Fear of AI replacing jobs is misplaced; it can actually free up time for employees to focus on innovation and improvement.
• Automating routine tasks to free up time for more value-added work and mental load for employees.
• Introduce enabling technology to improve resourcing and productivity.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss how individuals can help create a culture of innovation within their organisation, regardless of their formal leadership role. It provides insights and strategies for demonstrating creative leadership, aligning work with organisational mission, understanding client needs, and empowering others through collaboration.

Here is a taste of what Tracey and Dan cover in the conversation:

• Deepen understanding of mission and align daily activities with it.
• Protect time and resources by ensuring mission-critical projects are prioritised.
• Embrace failure as learning, lead by example, and demonstrate creative problem-solving skills.
• Gain a deep understanding of client needs through research, frontline work, and client interactions.
• Seek feedback from clients to improve services and demonstrate understanding.
• Collaborate with allies across the organisation to drive change and co-design solutions.
• Cultivate innovation mindset, embrace learning, seek feedback, and share improvements.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discusses technology in the nonprofit sector, featuring insights from David Spriggs, CEO of Infoxchange. Some of the topics discussed are AI adoption, cybersecurity challenges, data analysis opportunities, and the importance of digital transformation planning.

Here is a taste of what Tracey and Dan cover in the conversation:

• Technology in the non-profit sector with industry insights from David Sprigs.
• Technology and social justice with a focus on the work of Infoxchange.
• Insights from the State of Digital Technology in the Not-for-Profit Sector report.
• Adoption and implications of generative AI and guidelines for use.
• Cybersecurity and data management challenges in the nonprofit sector.
• Opportunities around data analysis, digital skills and collaboration.
• Importance of digital transformation planning.

Links from the episode:

• Digital Transformation Hub: Click here
• Connecting Up Platform: Click here
• Technology for Social Justice Conference: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss why innovation is essential for non-profits and not just a nice-to-have, and provides advice for leaders on how to shift mindsets and overcome challenges to innovation within their organisations.

Here is a taste of what Tracey and Dan cover in the conversation:

• Leaders need to change mindsets from wanting innovation to actually doing it
• Challenges like lack of time and resources cannot be an excuse for not innovating
• Innovation ensures organisations can adapt and be resilient to changes
• Innovation is needed to make services accessible to more of the community

Links from the episode:

• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley speak with Jeff Walkley, CEO of Belgravia Foundation discussing how his organisation promotes inclusivity and client centricity through programs that support physical activity for people with disabilities and mental health, while also gathering community feedback and evaluating initiatives for long-term sustainability.

Here is a taste of what Tracey, Dan & Jeff cover in the conversation:

• Jeff shares his experience in promoting inclusivity and client centricity in Belgravia Leisure, highlighting the importance of evaluating innovations for long-term benefits.
• Creating programs for people with disabilities and older adults at the university, leading to increased physical activity and happiness.
• How Jeff and his team rapidly developed and scaled a mental health e-learning program for the leisure sector.
• How they partnered with a group of councils in Melbourne to develop a free online program to improve staff awareness of disability inclusion in leisure centers, with over 11,000 workers completing the program.
• Collaborated with competitors in the leisure sector to create a mental health training program.

Links from the episode:

• Belgravia Foundation website: Click here
• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss the importance of implementation in innovation and how focusing on execution is key to realising impact from great ideas. It provides tips for organisations on establishing processes to successfully implement innovative concepts.

Here is a taste of what Tracey and Dan cover in the conversation:

• Implementation's role in innovation.
• How focusing on implementation can help bring ideas to life and make a positive difference in the world.
• The value of having a process for implementation at an organisational level to create impact.
• Organisations that extend their processes to implementation and delivery see more successful outcomes
• Investing resources in designing and co-creating with people, but not realising the benefits, is a waste of limited resources
• The role good change management plays in idea implementation.
• Effective change management processes and good communication are crucial for successful idea execution, as they help to engage people across the organisation and avoid resistance.
• Focus on solving the problem, not the idea, to achieve impact and make a difference.

Links from the episode:

• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss four common mistakes organisations make that can hinder their ability to innovate successfully. The mistakes covered include a lack of structured innovation processes, internal rather than client-focused innovation, risk-averse leadership styles, and not having a compelling reason for change.

Here is a taste of what Tracey and Dan cover in the conversation:

• Common innovation mistakes in organisations.
• Organisations often lack a structured approach to innovation, leading to inconsistent ideation and lack of prioritisation.
• Lack of resourcing and clear criteria for evaluating ideas can hinder successful innovation.
• Internal vs. client-focused innovation.
• Leaders must create space and resources for innovation to succeed, rather than relying on chance or expecting employees to innovate in their free time.
• Organisations often prioritise internal efficiency over client needs, leading to decisions that make life more difficult for those they aim to support.
• Leaders who prioritise learning and understanding client needs over ego and internal efficiency can create a more impactful and client-centered organisation.
• Leaders who are risk-averse and don't have a reason for change often stifle innovation and learning.

Links from the episode:

• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley speak with Jamie Hodgson, CEO of Chrysalis Transformation Hub within Key Assets Australia. He discusses how Chrysalis is taking a shared service approach to build innovation capability within the organisation, with their first initiative focusing on co-designing with young people on the 'Voice of the Child'.

Here is a taste of what Tracey and Dan cover in the conversation:

• Chrysalis was set up to disrupt and innovate within the organisation using human-centred design
• Chrysalis is taking a shared service approach to build innovation capability.
• Their first initiative is focusing on the 'Voice of the Child' and co-designing with young people.
• Key Assets is committed to innovation at all levels including the board

Links from the episode:

• Key Assets Australia: Click here
• Co-design For Impact - Co-design Training: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here