Travel + Loyalty

Welcome to this episode of the Travel + Loyalty podcast series. Today we are talking to Singapore Airlines to have a talk about there best ever financiel results in the airlines 76-year history.

We are visiting Muhammad Raimi, who is the General Manager for the Nordics. He started in the position when the pandemic was at the highest - read about him here.

Some of the key details of the results are:

• Strong demand drives record revenue, operating profit and passenger load factor for the Group
• Robust near term forward passenger sales across all cabin classes
• Cargo revenue remained above pre-Covid levels despite softer demand
• Airline industry continues to navigate geopolitical and economic uncertainties, high cost inflation, and increasing global passenger capacity
• Commitment to best-in-class products and services, and continued investment in strategic initiatives, position the Group for future opportunities
• Proposed final dividend of 28 cents per share 

We have been flying with Singapore Airlines for years and you can see some of our reviews here:

• First Class Suites review can be seen here
• Business Class review can be seen here
• Premium Economy review can be seen here
• Economy Class review can be seen here

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Ladies and gentlemen, welcome to the next episode in our Travel + Loyalty podcast series, where we explore the world of aviation and the people who make it possible.

Today, we have a very special guest joining us - Rasmus Cornelius, a private jet pilot, with over 10 years of experience in the industry. From the cockpit of a luxurious jet, our guest has flown rich and famous people around the world.

But beyond the glitz and glamour of private jet travel, what does it really take to be a private jet pilot? Join us as we delve into the  daily life of a private jet pilot and the difference to a commercial

So sit back, relax, and let's take off into the world of aviation with our guest, the private jet pilot.

Please enjoy this episode with our host Henrik Olsen and Rasmus Cornelius, private pilot and founder of GoOllie.com.

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to this episode of the Travel + Loyalty podcast series. Today we are talking to Finnair to hear about their new cabins on their long haul fleet.

Finnair have launched a new cabin on their long haul fleet. A brand new Business Class created together with Collins Aerospace. It is called the AirLounge and it is quite unique as it does not recline, but still give you a flat bed.

Finnair also launched their first ever Premium Economy cabin and seat. This is also something where there is a couple of things others do not have.

Lastly Finnair also refurbished their Economy cabin and seat.

We talk today to Kristos Mavrostomos, who is the Development Manager for Customer Experience and Design from Finnair. During our interview we get to know what is the decisions Finnair made during the desgin process and how the new AirLounge became a reality. Finnair is the first airline to have a seat like this. Finnair calls it "A piece of Nordic furniture".

The AirLounge is not a traditional aircraft seat but takes inspiration from Nordic lounge furnitures. The seat is designed to maximise comfort, space, privacy and freedom to move during a long-haul flight. The clean lines and the dark, comforting colour scheme follow Finnair’s Nordic design style that is visible also in Finnair’s lounges in the non-Schengen area at Helsinki Airport.

We have tested both the new Business Class and the new Premium Economy on a trip to New York from Helsinki. Read our reviews here:

Review of Business Class can be seen here
Review of Premium Economy can be seen here
Review of the non-Schengen lounge can be see here

Please enjoy this episode with our host Henrik Olsen and Finnair's   Kristos Mavrostomos.

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our season 2 on our Travel + Loyalty podcast series.

In today's episode we are talking to Kevin Bubolz, who is the Managing Director Europe at Norwegian Cruise Line.

The talk is about Norwegian Cruise Line, The previous years during the pandemic, the current situation and of course the new ship class - the Prima Class - where the first ship Norwegian Prima is just started her christening cruise from Iceland.

So enjoy this episode with Kevin Bubolz from Norwegian Cruise Line.

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to this special episode of the Travel + Loyalty Podcast. Special because it is an episode born out of the European Football Championship and how football fans have been able to see the great achievements by the Danish national team live until it ended in London.

When Denmark won 1/8-Final against Wales in Amsterdam, then a thought started in the head of Frederik Svitzer. He had just arranged flights from Sønderborg to Amsterdam and now he was thinking about how to arrange a flight to the Quarter Final in Baku, Azerbaijan between Denmark and .Check Republic.  It was now under 6 days until the Quarter Final kick off…

We have talked to Frederik and how his  travel company Skilejrskole, that normally sends people on ski holidays, now plans football trips. Also we talked to Stinne Dalsø, who is COO at Great Dane Airlines and lastly Tine Lyhne Bonde, who was one of the pilots on the actual flight.

So enjoy this special episode on how many football fans could get to see Euro 2020 live i Baku.

Thank you for listening - we sincerely appreciate your time!

Visit Great Dane Airlines: www.greatdaneairlines.dk
Visit Skilejrskole: www.skilejrskole.dk

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on July 12th, 2021.

In today's Monday Update we have a talk with Jasper Quak, Managing Director from the company BAGTAG.

The theme of the day is electronic bag tags and how it helps with Touchless Travel for you as a passenger. An area that have evolved alot since we saw the first electronic bagtags about 5-6 years ago.

We also hear about new products coming to the BAGTAG family. One of them is a new GPS tracker - the BAGTRACK - that then togther with the BAGTAG will give you close to 100% coverage on where you bagage are at any given time during your way through the airports and flights.

So enjoy this Monday Update with Jasper Quak from BAGTAG.

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on July 5th, 2021.

In today's Monday Morning Update we have a talk with Morten Balk, who is the Country Manager for Emirates in Denmark for both Denmark and the Baltics States.

Morten have been in the airline industry for a number of years and have been at Emirates since 2016.

During the talk with Morten, we will get insigths on how it have been working at Emirates the last 15 month during the COVID pandemic, how the restart is going, what about the new Emirates Premium Economy, when will the Airbus A380 returns to Copenhagen and much more.

In August 2021 Emirates will have its 10 years of anniversary, so a fast restart is what Emirates hope for to be able to celebrate flying between Copenhagen and Dubai for 10 years.

Since its launch in August 2011 the route have been growing and growing and in December 2015 the route was upgraded to be served by an Airbus A380. Not the normal one at that time, but the world’s first two-class configured A380, with a capacity of 615 passengers.

That was flying the route all the way up to the COVID pandemic started March 2020. Now the route is served by a Boeing 777, mainly due to the higher need for cargo as there is still to few passengers to get the Airbus A380 back - but we do hope to see it back again soon and Morten have some insights on when this will happen.

So enjoy this Monday Morning Update with Morten Balk from Emirates. 

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our first episode with the Travel + Loyalty A-Team on a talk about Airline Loyalty.

Today we are happy to be able to introduce something new on the Travel + Loyalty podcast series.

We welcome our Monday Morning A-Team, which are team of experience industry people or savvy frequent flyvers. We will invite our A-Team in from time to time to discuss topics of interest and industry news.

Todays topic for the A-Team are airline loyalty and how it have developed during the last year with the covid-19 pandemic. The main question for today is how loyal is the loyalty schemes towards the travellers and how loyal is the travellers towards the schemes? 

We have both experience people from the airlines point of view and frequent flyvers to discuss airline loyalty. 

Today's A-Team are:

• Patrick Menzies - 34+ years in the industry - Previously South African Airways
• Henrik Lund - 30 + years in the industry - Previously Air Canada (also worked at SAS, Agean and Emirates)
• Allan Hoffery - 30+ years in the industry - Previously Singapore Airlines
• Henrik Schlotfeldt - Experienced Freuqent Flyer (top status in SAS and Emirates)

And the host is Henrik Olsen, Experienced Frequent Flyer with top status in SAS and British Airways and priously Flying Blue and Emirates.

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on June 7th, 2021.

In today's Monday Morning Update we have a talk with Claus Vestergaard from Radisson Hotels Group. Claus Vestergaard is the Global Account Director for Meetings & Events. 

Today we are talking about how the hotel industry have been the last year and how Claus Vestergaard sees the reopening from a Radisson point of view. He also gives a comment on why the Radisson Rewards program suddenly was split in two - a US part and a part for the rest of the world - and if this have any impact on you as a frequent traveller.

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on May 17th, 2021.

In today's Monday Morning Update we have a talk with Peter Lawrance, who earlier had the  global responsibility for all product development, menu design, planning & operational execution for all onboard products & services in SAS and British Airways. 

His last responsibility was with Etihad, where he was Head of Etihad’s Five Star culinary team and had the global responsibility for all inflight and lounge product development for the complete route network for EY worldwide.

Now he is a freelance consultant that helps airlines withing the area of Inflight Catering and Products.

Today he is the guest in our Monday Morning Update, where the theme is exactly inflight service and products. We talk about the consequence of COVID-19, what is the work about and what is the work involved to do a good inflight service and interesting products.

Peter shares examples of the introduction of Mikkeller beers to SAS, Lojröm, Ringa Apple Must that you have seen if you have tried SAS Plus or SAS Business Class.

Questions like sustainable offerings  is also talked about and how this will impact the inflight service onboard.

Links:

• New Nordic starts in SAS Business Class in 2017
• SAS starts serving the Nordic caviar "Lojröm" in 2017
• SAS and Mikkeller introduces new beers in 2015
• SAS serve the first Mikkeller bear in 2014

You can read more on Peter Lawrance on his LinkedIn profile here.

Thank you for listening - we sincerely appreciate your time!

Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk