It looks like this podcast has ended some time ago. This means that no new episodes have been added some time ago. If you're the host of this podcast, you can check whether your RSS file is reachable for podcast clients.
Healthcare Communication: Effective Techniques for Clinicians
by DocCom.orgListen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.
Episodes
Listen to the Patient’s Story & Find the Diagnosis
25m · PublishedSal Mangione, MD, discusses the royal road to diagnosis, where 80 percent of the diagnosis is based on history taking, which he describes like writing a play.
ART of Communication: Ask-Respond-Tell Techniques
21m · PublishedMarla R. Rowe-Gorosh, MD, discusses how to use the Ask-Respond-Tell technique with patients. She talks about how to be more empathic and why it saves time and how to use the PEARLS technique.
How to Convince Patients to Take Their Medicines
19m · PublishedListen to our expert, Lars Osterberg, MD, discuss the shared responsibility of clinicians and patients for medicine adherence, motivating patients to engage in treatment, the major reasons why patients don't take their meds and how to uncover the truth about patients taking medicines.
Listening: A Prescription for Excellent Patient Care
21m · PublishedJoan Lowery, MEd, discusses the three components of effective listening skills, teachback tips, the relationship between listening skills and empathy, how listening leads to shorter appointments with patients, four barriers for active listening, the characteristics of good listeners and the joy that listening brings to the clinician.
For a list of reading material on listening skills, contact Joan at
joan@lowerycommunications.com
The Art of Listening with Empathy and the Clinician Benefits
28m · PublishedNicole Defenbaugh, PhD discusses verbal and non-verbal tips for listening with empathy and how empathic listening improves outcomes for the patient and reduces errors, and improves HCAHPS scores and the clinicians' well being. Find out when silence is golden.
How to End the Patient-Clinician Relationship
20m · PublishedPeter Lichstein, MD, FACP, FACH, discusses a core set of steps to end the relationship, what happens when difficult patients need to be dismissed and how to manage saying goodbye to patients.
Negotiating the Agenda with the Patient
20m · PublishedJulie Crosson, MD, discusses proven techniques on eliciting agenda items and negotiating those items, which helps ensure patient and provider satisfaction.
Don’t Take Your Organs to Heaven, Heaven Know We Need Them Here: How a Surgeon Talks with Families about Organ Donation
20m · PublishedCardio-thoracic surgeon, Kathy Magliato, MD, MBA, FACS, recommends that every surgeon be prepared for a conversation about an organ donation and can learn by reaching out to their organ procurement organization. She discusses how to help families in tragic situations and how to close the loop with the family about the organ donation.
Don’t Take Your Organs to Heaven, Heaven Know We Need Them Here: How a Surgeon Talks with Families about Organ Donation
20m · PublishedCardio-thoracic surgeon, Kathy Magliato, MD, MBA, FACS, recommends that every surgeon be prepared for a conversation about an organ donation and can learn by reaching out to their organ procurement organization. She discusses how to help families in tragic situations and how to close the loop with the family about the organ donation.
Using Computers in the Exam Room
26m · PublishedMaria Alkureishi, MD, explains the mnemonic HUMAN LEVEL when using the computer in the exam room. She serves as a primary physician for infants, children and teens at the University of Chicago. She is a leading researcher on incorporating computers in the exam room. She has presented at many national and international meetings on the subject. She has contributed to DocCom Module 14 on Non-verbal communication, which includes important information on computer and electronic medical records.
Healthcare Communication: Effective Techniques for Clinicians has 108 episodes in total of non- explicit content. Total playtime is 41:07:50. The language of the podcast is English. This podcast has been added on November 25th 2022. It might contain more episodes than the ones shown here. It was last updated on March 31st, 2024 22:17.