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Ethical downsizing: Promoting empathy to avoid "faceless firing"

22m · Hire Wire · 16 Dec 09:00

We’re on the cusp of a global recession like no other. Against a precarious economic backdrop, the ongoing skills shortage presents a scenario in which a company could be carrying out a workforce reduction while simultaneously recruiting for certain roles.  

To many, this activity would send conflicting signals about a company’s employer brand. 

In 2022, we’ve already witnessed an array of high-profile mass redundancies, particularly across the US tech sector, including some regrettable examples of “faceless firing” – which describes downsizing practices that lack empathy and fail to take the employee’s feelings and personal sense of dignity into account.  

Employers must also reckon with the new age of transparency in which we live and work. Workers and candidates have long used sites like Glassdoor to share their unfiltered thoughts on an organisation, but they can also share their experiences with online communities such as Reddit and TikTok, which potentially offer a much wider reach. If employees are treated badly, people will hear about it. 

In this instalment of Hire Wire, our Chief People Officer Kirsty Adams joins RS Consultancy’s Faye Walshe and Tom Lakin to share practical tips to help leaders conduct workforce downsizing in an effective and empathetic manner.  

The episode Ethical downsizing: Promoting empathy to avoid "faceless firing" from the podcast Hire Wire has a duration of 22:47. It was first published 16 Dec 09:00. The cover art and the content belong to their respective owners.

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