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Ep. 033 - A Career in Customer Service with Jace of SellerSmile

34m · Keep Smiling: The E-Commerce Customer Experience Podcast · 21 Jun 21:02

Jace, from Marikina City, Philippines, has made her career in different roles related to customer service. From Cricket Wireless to e-commerce with Seller Labs and Snagshout where she met Michael and Tygh. Today, Jace is a Customer Experience Specialist at SellerSmile, specializing in account management and internal training.

Full video interview: https://www.sellersmile.com/033

The episode Ep. 033 - A Career in Customer Service with Jace of SellerSmile from the podcast Keep Smiling: The E-Commerce Customer Experience Podcast has a duration of 34:51. It was first published 21 Jun 21:02. The cover art and the content belong to their respective owners.

More episodes from Keep Smiling: The E-Commerce Customer Experience Podcast

Ep. 042 - Trademarks, IP and Customer Experience

Show notes:SellerSmile.com/042

Tools and resources:

  • -- USPTO Learning Resources
  • -- SellerSmileis your e-commerce customer service team. We offer a free 7-day trial! Browse our services athttps://www.sellersmile.com/services/
  • -- TryHelp Scoutfor your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link athttps://helpscout.partnerlinks.io/jftujl9iejkq
  • --Bluehostfor a domain, hosting, or email athttps://bluehost.sjv.io/c/3516541/795082/11352

>>> Leave us a review and rating wherever you get your podcasts! Thank you! :)

Have an inquiry related to the podcast?!

>>> Email us: keepsmiling(at)sellersmile.com.

This show is produced bySellerSmile, your e-commerce customer service team since 2017.

Ep. 041 - Setting SPF, DKIM and DMARC Domain Records

Show notes: SellerSmile.com/041

Tools and resources:

  • -- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services athttps://www.sellersmile.com/services/
  • -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link athttps://helpscout.partnerlinks.io/jftujl9iejkq
  • -- Bluehost for a domain, hosting, or email athttps://bluehost.sjv.io/c/3516541/795082/11352

>>> Leave us a review and rating wherever you get your podcasts! Thank you! :)

Have an inquiry related to the podcast?!

>>> Email us: keepsmiling(at)sellersmile.com.

This show is produced bySellerSmile, your e-commerce customer service team since 2017.

Ep. 040 - Intro to Email Authentication

Show notes: SellerSmile.com/040 - Email authentication technology serves as a vital defense against phishing scams and unauthorized email impersonation. By implementing email authentication protocols, businesses can protect their customers and uphold their brand integrity. At its core, email authentication involves verifying the legitimacy of an email sender and ensuring that emails are delivered securely.

Tools and resources:

  • -- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services athttps://www.sellersmile.com/services/
  • -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link athttps://helpscout.partnerlinks.io/jftujl9iejkq

>>> Leave us a review and rating wherever you get your podcasts! Thank you! :)

Have an inquiry related to the podcast?!

>>> Email us: keepsmiling(at)sellersmile.com.

This show is produced bySellerSmile, your e-commerce customer service team since 2017.

Ep. 039 - 5 Best Practices for Your Customer Service Email Address

Show notes: SellerSmile.com/039 - Discover 5 essential tips to optimize your e-commerce customer service email address for success. From branded domains to email authentication, we've got you covered!

Tools and resources:

  • -- SellerSmile is your e-commerce customer service team. We offer a free 7-day trial! Browse our services athttps://www.sellersmile.com/services/
  • -- Try Help Scout for your customer service, the same CRM SellerSmile uses, and get a $50 credit when you sign up through our link athttps://helpscout.partnerlinks.io/jftujl9iejkq

>>> Leave us a review and rating wherever you get your podcasts! Thank you! :)

Have an inquiry related to the podcast?!

>>> Email us: keepsmiling(at)sellersmile.com.

This show is produced bySellerSmile, your e-commerce customer service team since 2017.

Ep. 038 - E-Commerce Customer Service

Show notes: SellerSmile.com/038

>>> Leave us a review and rating wherever you get your podcasts! Please and thank you. :)

Have an inquiry related to the podcast?!

>>> Email us: keepsmiling(at)sellersmile.com.

This show is produced bySellerSmile, your e-commerce customer service team since 2017.

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