29. The Future of CX with Tom DeWitt, Ph.D. CXM@MSU
27m
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Frontline Magic Podcast
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Tom DeWitt, Ph.D. is the Director of CXM@MSU at Michigan State University and a fixed-term faculty member in the Department of Marketing of the Broad College of Business at Michigan State University. In that role, he is dedicated to advancing customer experience management globally by helping formalize and develop a framework for the field For more than a decade Dr. DeWitt has provided customer experience management solutions to organizations and audiences around the world through consulting, workshops and presentations. Prior to joining academia, Tom enjoyed a career in the hospitality industry, where he served in senior management roles in the USA and Asia.
Follow Dr. DeWitt on LinkedIn: https://www.linkedin.com/in/tom-dewitt-ph-d-5076093/
The episode 29. The Future of CX with Tom DeWitt, Ph.D. CXM@MSU from the podcast Frontline Magic Podcast has a duration of
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