💥 Top 6 Skills of A Digital Customer Experience Consultant
9m
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XPod - Experience Transformation Podcast
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There are 20 Million CX Professionals and 3.8 Million CX Consultants.
Globally demand for Digital CX consultants is surging.
Here is what it takes to be a successful CX Consultant:
- Know Thy Self
- Know Thy Customers
- Master Experience & its 3 Es - Emotion, Effortless & Efficient
- Strengthen the D of Digital
- Have a handy Tools Kit
- Mindset of Value Creator
Do share what do you think about these skills….
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The episode 💥 Top 6 Skills of A Digital Customer Experience Consultant from the podcast XPod - Experience Transformation Podcast has a duration of
9:03. It was first published
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Join CX Kick Starter - https://rajat.live/cx
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Founder - Koyopo
#cx #customerexperience #customerservice
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