XPod - Experience Transformation Podcast

Learn tips and strategies on - what does is takes to be an influencer and how to become one.

Welcome to "Self-Awareness: The Key to Next-Level Leadership" podcast, where we explore the transformative power of self-awareness in developing exceptional leadership skills.

Most of the times we compare ourselves with others when it comes to getting job breakthrough. Use this simple strategy to get a job breakthrough by discovering your own unique strengths.

Here are some amazing Customer Experience Stories.

What are yours? Let me know in the comments.

Breakpoints - Feel free to navigate:

0:00 - Intro: 3 Amazing CX Stories
0:55 - Story 1: Diagnostic  Services
4:40 - Story 2: Dental  Services
6:56 - Story 3: Empathy

Found this helpful? Comment "UNBELIEVEABLE" below

Join CX Kick Starter - https://rajat.live/cx

Regards,
Rajat Chawla
Founder - Koyopo

#cx #customerexperience #customerservice

Quite often CX Professionals face challenge of getting Buy-In for their CX initiatives.

Let's identify some powerful ways to readily get Executive Buy-In for their CX Initiatives.

What would you add...?

Check out the exclusive video here - https://youtu.be/XIIcDjUrBKk

To our success,
Rajat Chawla

Companies that deliver on their brand promise are way ahead of their competition. 

Eg. Amazon's everything Store promise along with their commitment to be earth's most customer centric company, has established them as a leading eCommerce brand.

Let's explore - How To Build A Loveable Brand With CX

Regards,
Rajat Chawla
https://linkedin.com/in/chawlarajat

It could be on the wish list of every entrepreneur, every sales and marketing professional, every customer experience professional to read their customer's mind. 

Won't that be magical 😊

In this podcast lets' explore - How To Read Your Customer's Mind.

As It would help you:

- Sell more
- Market better
- Build stronger brand  
- Deliver better experiences

Check out the video.

https://youtu.be/KSlWQJVfsKs

Thanks,
Rajat Chawla

In this episode I share some powerful strategies to build successful connections using the power of Videos.

Let's jump in.

And remember to subscribe to the Podcast more valuable and actionable content. 

Thanks,

Rajat Chawla 

 

 

“2 years of digital transformation happened in just 2 months” -said Satya Nadella - CEO Microsoft

With this pace of digital transformation, skills of the future are going to be different.

60% of the CEOs believes there is a huge gap between the skills needed and skills available.

On the other side so many jobs are lost because of irrelevance.

If one has to ride the future, digital skills will need to be build.

Here are the TOP 5 Digital Skills to Future Proof Your Career

• DIGITAL CUSTOMER EXPERIENCE DESIGN & JOURNEY MAPPING
• EMPLOYEE EXPERIENCE & CULTURE
• PERSONALISATION THROUGH ANALYTICS
• ECOMMERCE - EASY, EFFICIENT, ENJOYABLE
• DIGITIZATION TOOLS & TECHNOLOGIES - AI, ROBOTICS

Do share what do you think about these skills….

To know more about our DIGITAL CUSTOMER EXPERIENCE Program visit: www.koyopo.com/courses

To be part of the next masterclass drop a note at: [email protected]

Thanks 🙏

Rajat Chawla

There are 20 Million CX Professionals and 3.8 Million CX Consultants.

Globally demand for Digital CX consultants is surging.

Here is what it takes to be a successful CX Consultant:

• Know Thy Self
• Know Thy Customers
• Master Experience & its 3 Es - Emotion, Effortless & Efficient
• Strengthen the D of Digital
• Have a handy Tools Kit
• Mindset of Value Creator

Do share what do you think about these skills….

To be part of the next masterclass drop a note at: [email protected]

To know more about the program visit: www.koyopo.com/courses

Thanks 🙏