Business Edge

Is the customer always right? Take a deep dive into the world of hospitality and customer service with co-founder of the Hospitality Leadership Academy, Alec Dalton. Listen to him speak to how COVID affected the hotel business, his time working with the Disney organization, and his tips on how to create great customer experiences by building relationships between the customer and the brand.

Explore the world of startups with this week’s Business Edge guest: Michael Otis! Co-hosts Chrissy and Nicole talk with Michael about startup accelerators such as Y Combinator, identifying how to make startups more successful, and the differences between working at startups vs. established companies.

This special edition episode of Business Edge contains some of the highlights from Alpha Kappa Psi Professional Business Fraternity's Presidents Academy and Fraternity Advisors Conference. Some of these topics the speakers covered were self awareness, foresight and persuasion, alignment and execution, and managing conflict.

You’ve probably heard of the Great resignation, but what does it mean? Co-hosts Chrissy and Nicole talk with Alpha Kappa Psi CEO Steve Hartman about its impact on industries and consulting work, as well as questions surrounding changing career paths.  

Special Edition: To celebrate 45 years of women in Alpha Kappa Psi, join several trailblazers as they talk about their experiences and share advice.

 

Exploring the option of a side hustle? We're learning all about it this week with Nick Loper, the creator of sidehustlenation.com. Nick left behind a corporate job to explore a few side hustle ideas, and now Side Hustle Nation is enough to cover his living expenses and more. Tune in today to hear how he did it, and how you can, too!

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Side Hustle Nation website

Frontline workers experienced COVID-19 differently than most, but we rarely hear their stories. Caitey Sosnowski, a floor nurse at a Midwest hospital, joins the show today to walk us through her harrowing experience with the pandemic, from patient care to PPE to end of life decisions to personal mental health. She hopes this will encourage other nurses to use their voice and share their stories, too.

Check out today's episode to learn more about blogging with Neltonia and Jordan Prince from @foodfitfortheprinces. They share homecooked recipes, restaurant hot spots, and product reviews through their Instagram blog. Learn how they grew a hobby into a brand with more than 10,000 followers. You'll need a snack after this one!

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Joining the podcast today are Chronograph Records co-founders Kodi and Stephanie Hutchinson. Chronograph is a boutique record label taking great pride in representing jazz, urban acoustic, and blues artists in Western Canada. Outside of running the label, Stephanie also works at Arts Commons, Canada's third largest arts center, and Kodi spends times as a band leader and radio show host. Check out this episode to hear how their incredible story unfolds. Learn more at chronographrecords.com. 

Chronograph Records website

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