Coffee + Commerce

The holidays is hands down the most profitable time of the year retailers. During the 2021 holiday season, U.S. shoppers alone spent more than $878 billion, with roughly $211 billion of that coming from online sales.  However, for many e-commerce operators, keeping up with the increasing demand of customers in the midst of economic uncertainty can also be challenging during the holidays. In this episode of Coffee + Commerce, hear fabric’s own veteran retailers Prakash Muppirala, Head of Developer Platform and Experience, and Stacy Saal, Chief Operating Officer, share how retailers can turn the challenges of the holiday season into opportunities by delivering differentiated shopping and fulfillment experiences to their customers. They’ll share actionable best practices and success stories from their former roles as retailers.

If you’re in e-commerce, hang on tight. You’re in one of the fastest-growing online industries. It's projected to reach $55.6 trillion by 2027 -- 27% growth over the next five years. The modernization of e-commerce is happening quickly and your customers expect a seamless brand experience across all channels. So, how can you keep up?

In this podcast series, fabric and Republix will discuss how headless e-commerce is enabling retailers to move forward fast and give your customers the unified experience they demand – across all channels. You’ll learn what’s driving this rapid change, what signs indicate it might be time to make the move to headless, and the steps you can take to do that, quickly and painlessly. 

fabric is the headless commerce platform purpose-built for growth. Customers trust fabric for its open and modular design that allows them to be live within weeks without having to replatform. fabric is a force multiplier on retailers’ existing technology investments proven to grow digital revenue by up to 3x.

Republix is the evolution of marketing . Recognizing how fragmented the marketing and technology industries have become, they’ve built a new agency model, combining 9 best-in-class agencies across the entire funnel into one, industry-leading destination for growth focused businesses across ecommerce, fintech and smb.

In this episode of Coffee + Commerce, Ryan Bartley, our co-founder at Fabric talks about opportunities for digital publishers who want to infuse commerce into content to either complement or replace subscriptions and affiliate sales.

He discusses how digital publishers can leverage dropshipping to fulfill readers’ orders, which ultimately benefits both parties differently than the affiliate business model.

In this episode of Coffee + Commerce, Kyle McKenzie, our lead software engineer at Fabric who is actively developing our headless CMS called Experience Manager (XM), breaks down headless CMS software. 

He discusses how businesses can leverage a headless CMS to modernize their tech stack, scale e-commerce across channels, and control brand identity and customer experience (CX) as they enter into new sales channels.

In this episode of Coffee + Commerce, Mike Hann, EVP of Revenue at Fabric and the co-founder of Poq, joins us to discuss how brands and retailers can grow commerce through mobile with headless commerce, APIs, and good design.

Mike made the Forbes 30 Under 30 list in the Retail and E-commerce category while growing Poq, an app commerce company. Before Poq, Mike was an e-commerce consultant at ChannelAdvisor and the head of e-commerce at Xerox.

To learn how to grow mobile commerce in 2021 based on Mike's experience, listen to this episode of Coffee + Commerce and get key takeaways in the blog post.

In this episode of Coffee + Commerce, Tim Guleri from Sierra Ventures joins our CEO Faisal Masud to break down headless commerce and how it’s creating new opportunities for omnichannel commerce.

Faisal met Tim while he was running global shipping at eBay. Before eBay, Faisal built AmazonBasics for Amazon and was the CTO at Staples. He was also the COO for Project Wing, a Google moonshot company.

In this episode of Coffee + Commerce, Tim Guleri joins our CEO Faisal Masud to discuss Sierra Ventures’ investment in Fabric.

Tim joined Sierra Ventures as managing director in 2002 and built two successful software infrastructure companies before this. Most recently, Tim spearheaded Sierra’s investment in Fabric, helping us raise a $43M series A.

Faisal met Tim while he was running global shipping at eBay. Before eBay, Faisal built AmazonBasics for Amazon and was the CTO at Staples. He was also the COO for Project Wing, a Google moonshot company. Together, Faisal and Tim have a laundry list of tech and e-commerce knowledge.

To learn more about Sierra Ventures’ investment in Fabric, listen to this Coffee + Commerce episode and get key takeaways from this blog post below. You can also read more on Tim’s blog post.

Furqan Munir is the product manager for our order management system (OMS) and was previously the Head of Groupon Goods in the EMEA from 2013 to 2019. Groupon’s expansion through international e-commerce contributed to one billion dollars in sales processed by Groupon Goods in 2019. This accounted for half of Groupon’s total revenue that year.

We’re grateful that Furqan is part of our team at Fabric and, as creators of e-commerce software that helps businesses scale, we wanted to pick his brain on scaling e-commerce internationally. As e-commerce sales continue to grow faster in the EMEA and Latin America than in North America, there’s never been a better time for businesses to start building systems that support global customer experiences.

To get a crash course on how to plan and build for international e-commerce, listen to the Coffee + Commerce episode featuring Furqan and get key takeaways from the episode here: resources.fabric.inc/blog/international-ecommerce

Rachana Desai is Fabric’s vice president of engineering and was previously the director of engineering at Twilio. Before this, she was a senior IT manager at Cisco where she managed a team of 25 people to roll out PCI standards across the organization. She also built online tools that supported digital transactions and payments while maintaining PCI compliance.

We’re grateful that Rachana is part of our team at Fabric and, as creators of e-commerce software, we wanted to pick her brain on how e-commerce businesses can achieve PCI compliance. After all, if you’re a fast-growing e-commerce business and new to PCI compliance, the PCI Security Standard Council website can be overwhelming.

To get a crash course on e-commerce PCI compliance and broader security best practices for e-commerce businesses, listen to this Coffee and Commerce episode featuring Rachana.

Episode takeaways here: 

In this episode of Coffee + Commerce we’re breaking down Buck Mason’s e-commerce site with Faisal Masud. Faisal is our CEO here at Fabric and was previously the director of AmazonBasics and the CTO at Staples. In this episode, he identifies opportunities for optimizations on buckmason.com that sells modern American clothing for men.  

At Fabric, we help modern businesses like Buck Mason enrich customer experiences with our API-first headless commerce platform. If, after listening to this episode, you want to make changes that Faisal recommends but that your current commerce platform doesn’t support, check out https://fabric.inc

Key takeaways from the breakdown here: https://resources.fabric.inc/blog/buck-mason-ecommerce-breakdown