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Business in Asia
by Jeremy OrrittA discussion on the latest technology, innovations and new ideas for businesses in Asia. We talk with executives around the region in simple terms about how their business helps customers, what challenges they have overcome and new ideas they are working on that will provide something unique in their marketplace.
Copyright: Jeremy Orritt
Episodes
The Future of Customer Experience
34m · PublishedAn interview with Vic Sithasanan, Chief Growth Officer of Everise DX. We cover the following topics:
- Delivering value not just cost savings from customer experience services.
- Combining human and digital expertise to improve on CX, helping provide valuable feedback on products at beta stage and managing multiple digital channels.
- The experience of work at home programs
- Systematic Insights case study of how costs can be saved.
- Natural Language Processing (NLP) - the challenges and achievements
To find out more about Everise and connect with Vic you can reach out via LinkedIn: https://www.linkedin.com/in/vicsithasanan/
Employee Engagement
37m · PublishedWe discuss with a specialist provider how they help organisations create and strengthen great working cultures through employee engagement programs.
Using recognition and health and well being programs.
The challenge of up to five different generations in the Asia workplace.
Leadership and management challenges at businesses aiming at being the best places to work.
How to go about finding employee engagement solutions.
The results achieved by a telecommunications company using these kind of solutions
Trailer
59s · PublishedWelcome to Business In Asia
A discussion with executives on the latest technology, innovations and new ideas for businesses in the region.
Unlike a lot of podcasts ours will brief and get straight to the point - a 20/30 min discussion with an executive focusing on three areas:
1. What's your business? - a quick summary of a business and what makes them unique
2. What's new? - what recent challenge have they or their customers had and how have they used technology or innovation to meet that challenge?
3. What's interesting? - what is everybody in that industry talking about right now
Join us on spotify, apple or google podcast to find out how executives are responding to business challenges and innovation in Asia
Business in Asia has 3 episodes in total of non- explicit content. Total playtime is 1:13:15. The language of the podcast is English. This podcast has been added on August 26th 2022. It might contain more episodes than the ones shown here. It was last updated on April 5th, 2024 00:44.