The StorySelling Podcast

GET MY SCRIPTS:
sixteenramos.com/resources

In this podcast, I'm going to talk about how to handle objections using sales scripts.

How to Handle Objections: Sales Scripts to Turn Your Prospects from Skeptic to 100% Believer

Timestamps and Highlights:

2:17 - Rejection
2:37 - Objection
5:27 - It's Too Expensive
8:19 - Script for "It's Too Expensive."
9:47 - Always Agree to the Customer
10:20 - I'm Happy with the Product that I'm Using
11:05 - Be Excited
15:12 - Found the Same Product
16:13 - Make Customer See That Your the Better Option
19:01 - Downloadable Scripts
21:22 - Leave People Who Didn't Reply
23:24 - Give Some Space

FREE DOWNLOAD: 100 TOPICS FOR BROADCASTS (Included in the Content & Calendar Bundle)
sixteenramos.com/resources

How Do You Develop Confidence on Live Broadcasts? Here are 10 Tips

 Replay: 7 Small Work-From-Home Changes That'll Make a Big Difference to Your Life

https://www.facebook.com/SixteenRamosPage/videos/295483324796919/

Read it on the blog: sixteenramos.com/blog/17

 Replay: What's In My Google Keep Notes (and What Should Be In Yours)

https://www.facebook.com/SixteenRamosPage/videos/1478196695691520/

 Replay: Sales Scripts to Turn Prospects From Skeptic to 100% Believer

https://www.facebook.com/SixteenRamosPage/videos/3166099083615499/

Timestamps and Highlights:

00:40 - Confidence
4:20 - Live Broadcast are Informal and Imperfect
5:19 - You and Camera
5:59 - You and Camera and Friends
8:58 - Connect with People
9:39 - Warm Up
12:04 - Do a Primer
13:20 - Speak in Your Preferred Language
14:49 - Share from Experience
17:56 - Be Prepared
18:28 - Keep Hydrated
19:23 - Watch your Replays
20:33 - Commit to Imperfect Process
21:50 - Temporary Fear
23:27 - Resources Vault

FREE DOWNLOAD: 100 TOPICS FOR BROADCASTS (Included in the Content & Calendar Bundle)
sixteenramos.com/resources

How Do You Develop Confidence on Live Broadcasts? Here are 10 Tips

 Replay: 7 Small Work-From-Home Changes That'll Make a Big Difference to Your Life

https://www.facebook.com/SixteenRamosPage/videos/295483324796919/

Read it on the blog: sixteenramos.com/blog/17

 Replay: What's In My Google Keep Notes (and What Should Be In Yours)

https://www.facebook.com/SixteenRamosPage/videos/1478196695691520/

 Replay: Sales Scripts to Turn Prospects From Skeptic to 100% Believer

https://www.facebook.com/SixteenRamosPage/videos/3166099083615499/

Timestamps and Highlights:

00:40 - Confidence
4:20 - Live Broadcast are Informal and Imperfect
5:19 - You and Camera
5:59 - You and Camera and Friends
8:58 - Connect with People
9:39 - Warm Up
12:04 - Do a Primer
13:20 - Speak in Your Preferred Language
14:49 - Share from Experience
17:56 - Be Prepared
18:28 - Keep Hydrated
19:23 - Watch your Replays
20:33 - Commit to Imperfect Process
21:50 - Temporary Fear
23:27 - Resources Vault

Learn how to solve 2 of the most challenging work from home problems.  I'm here to share  tips on how to best organize your tasks and contact to be more productive working from home.

FREE DOWNLOAD: 10 Messenger Tips to Boost Your Customer Service sixteenramos.com/blog/18

Sixteen Ramos on Social Media:

Website: http://www.sixteenramos.com
Facebook: http://www.facebook.com/sixteenramospage
Instagram: http://instagram.com/sixteenramos
Twitter: http://twitter.com/sixteenramos
Youtube: https://youtu.be/sPwm43Rexd0

Timestamps and Highlights:

1:46 - 10 Messenger Tips to Boost Your Customer Service
5:11 - Hardwork
6:11 - Use Code Word
9:52 - Use Web Apps or Mobile Apps
10:03 - Airtable
12:01 - Cascade & Trello
13:04 - Dedicate One Week to Organize Your List
14:23 - Set Reminders
15:40 - Google is Your Friend

Learn how to solve 2 of the most challenging work from home problems.  I'm here to share  tips on how to best organize your tasks and contact to be more productive working from home.

FREE DOWNLOAD: 10 Messenger Tips to Boost Your Customer Service sixteenramos.com/blog/18

Sixteen Ramos on Social Media:

Website: http://www.sixteenramos.com
Facebook: http://www.facebook.com/sixteenramospage
Instagram: http://instagram.com/sixteenramos
Twitter: http://twitter.com/sixteenramos
Youtube: https://youtu.be/sPwm43Rexd0

Timestamps and Highlights:

1:46 - 10 Messenger Tips to Boost Your Customer Service
5:11 - Hardwork
6:11 - Use Code Word
9:52 - Use Web Apps or Mobile Apps
10:03 - Airtable
12:01 - Cascade & Trello
13:04 - Dedicate One Week to Organize Your List
14:23 - Set Reminders
15:40 - Google is Your Friend

What do you use to track your progress with your clients and teams? I used different types - Excel, paid for FreshWorks, Google Contacts and Calendar, even a trusty ol' print-out. What's been working incredibly for me lately is Airtable! In this podcast, we are going to talk about it!

Timestamps and Highlights:

0:36 - Airtable Tutorial
2.53 - Airtable
4:16 - Airtable Home Dash
4:57 - Mechanism to Get Information
5:37 - Mail Chimp Account
5:46 - Google Form
7:19 - Downloads
8:15 - Spreadsheet
10:07 - How to Create Functionalities?
11:51 - Group According to Status
13:34 - Project Tracker
14:23 - Product Catalog
15:40 - Download Airtable App
16:53 - Sales CRM
17:21 - Content Calendar
18:55 - Free Account
20:17 - Import the Excel on Airtable

What do you use to track your progress with your clients and teams? I used different types - Excel, paid for FreshWorks, Google Contacts and Calendar, even a trusty ol' print-out. What's been working incredibly for me lately is Airtable! In this podcast, we are going to talk about it!

Timestamps and Highlights:

0:36 - Airtable Tutorial
2.53 - Airtable
4:16 - Airtable Home Dash
4:57 - Mechanism to Get Information
5:37 - Mail Chimp Account
5:46 - Google Form
7:19 - Downloads
8:15 - Spreadsheet
10:07 - How to Create Functionalities?
11:51 - Group According to Status
13:34 - Project Tracker
14:23 - Product Catalog
15:40 - Download Airtable App
16:53 - Sales CRM
17:21 - Content Calendar
18:55 - Free Account
20:17 - Import the Excel on Airtable

In this podcast, I will talk about the scripts to make your one time buyers into a repeat customers.

FREE DOWNLOAD: Scripts to Turn One-Time Buyers into Repeat Customers.
Get the script here: sixteenramos.com/resources

Timestamps and Highlights:

4:53 - 5 to 25 Times More Expensive to Acquire New Customers
6:17 - Pay Attention On Retaining Customers
6:53 - 2 Part Thing of Cross Selling and Up Selling
8:00 - Up Selling
9:28 - Example Script for Up Selling
9:59 - Analysis of the Example Script
11:39 - Focus on their Experience
13:09 - Cross Selling
15:08 - Write Complimentary Products
15:54 - Example Script for Cross Selling
16:22 - Analysis of the Example Script
17:06 - Psychology of Cross Selling and Up Selling
18:08 - Repeat Purchase Incentives
19:13 - Script to Use When They Purchased for the First Time

In this podcast, I will talk about the scripts to make your one time buyers into a repeat customers.

FREE DOWNLOAD: Scripts to Turn One-Time Buyers into Repeat Customers.
Get the script here: sixteenramos.com/resources

Timestamps and Highlights:

4:53 - 5 to 25 Times More Expensive to Acquire New Customers
6:17 - Pay Attention On Retaining Customers
6:53 - 2 Part Thing of Cross Selling and Up Selling
8:00 - Up Selling
9:28 - Example Script for Up Selling
9:59 - Analysis of the Example Script
11:39 - Focus on their Experience
13:09 - Cross Selling
15:08 - Write Complimentary Products
15:54 - Example Script for Cross Selling
16:22 - Analysis of the Example Script
17:06 - Psychology of Cross Selling and Up Selling
18:08 - Repeat Purchase Incentives
19:13 - Script to Use When They Purchased for the First Time

For today's session, i'll be talking about how to deal with difficult people. Whether it's co-workers at your virtual workplace, clients who have tons of complaints, or just the usual people you interact with. Don't let the bad vibes get to you.

Links you might like:
Blog - The Biggest Remote Work Problems and How You Can Solve Them sixteenramos.com/blog/18

PDF - Scripts to Turn One-Time Buyers into Repeat Customers
 sixteenramos.com/resources

Timestamps and Highlights:

4:30 - Types of Difficult People
4:52 - Downers
6:21 - Know-It-Alls
7:24 - Passive or Pushover
8:09 - Tanks
8:49 - Get Out of Mindset Where You Try to Change Them
10:49 - Try to Listen to Their Language
12:05 - Stay Calm
12:57 - Don't Judge
13:44 - Reflect Respect and Dignity
16:56 - Find Other People to Help You
17:19 - Don't Get Defensive
18:56 - Don't Demand Compliance
20:05 - Have Boundaries
21:06 - Don't Smile Too Much
21:49 - Don't Argue
24:03 - Trust Your Gut and Instincts
25:05 - You Need to be Aggressive
26:02 - Debrief
26:33 - Discharge Your Own Stress