Pints & Polishing Auto Detailing Podcast

In this episode, Marshall and Nick discuss various topics related to the detailing industry and car enthusiasts. They start by talking about their favorite video games and how detailing has become a science or a "bro science".

They then share a story about a neighbor with a loud exhaust and how it affects his daily life. The conversation shifts to truck and camper enthusiasts and the dedication they have to matching their vehicles.

They also discuss the challenges of pricing in the detailing industry and the importance of knowing your costs. The episode concludes with a discussion about highway patrol and speeding.

In this conversation, Marshall and Nick discuss the practice of pulling over on the highway and the safety concerns associated with it. They also talk about the inefficiency of this practice and the need for a better approach. The conversation then shifts to the misconceptions about police officers and their job requirements.

They also discuss the condition of low mileage vehicles and the importance of understanding different paint systems. The conversation concludes with a focus on preservation and the belief systems in the detailing industry.

Takeaways

Detailing has become a science, and it is now highly regarded in the automotive industry.

Truck and camper enthusiasts often go to great lengths to match their vehicles and create a cohesive look.

Pricing in the detailing industry can be subjective and dependent on various factors, such as location and individual circumstances.

It is important for detailers to know their costs and consider their profit margins when setting prices.

Highway patrol officers should consider pulling over vehicles in a safe location to avoid causing traffic congestion. Pulling over on the highway can be dangerous and inefficient, and there should be a better approach to traffic stops.

There are misconceptions about police officers and their job requirements, and it is important to understand the challenges they face.

Low mileage vehicles may not always be in great condition, and it is important to assess each vehicle individually.

Certifications and belief systems in the detailing industry can sometimes lead to unnecessary and damaging practices.

Preservation should be a priority in detailing, and it is important to consider the long-term ownership of vehicles.

Chapters

00:00 Introduction and Buying Detailing

01:10 Exhaust Noise Complaints

04:14 Easter Sunday Travel Plans

05:36 Discussion on Pricing in the Detailing Industry

27:36 The Challenges of Giving Pricing Advice

31:25 The Dilemma of Raising Prices

33:29 Highway Patrol and Speeding

37:27 Pulling Over on the Highway

38:17 Safety Concerns and Efficiency

39:14 Quotas and Inefficiency

40:42 Misconceptions about Police Officers

42:33 Low Mileage Vehicles

43:40 The Condition of a Brand New Vehicle

44:26 Certifications and Belief Systems

46:08 Understanding Toyota Paint Systems

48:14 Preservation and Long-Term Ownership

52:16 Lack of Knowledge in the Detailing Industry

57:00 Car Ownership Trends

58:14 Observing Cars in Parking Lots

59:48 Uneducated Detailers

01:03:02 Doing Things for the Sake of Doing Them

01:06:29 Belief Systems in the Detailing Industry

01:09:13 The Thermostat Analogy

01:12:28 Appreciating the Car and Preserving the Paint

In this episode, Marshall and Nick discuss convertible cars and their opinions on them. They also talk about the aging of plastics in cars and how to replace or restore them.

The conversation then shifts to spring cleaning for cars and the importance of considering plastics when buying a used vehicle. They also discuss protecting plastics with ceramic coating and negotiating deals when replacing them.

The episode concludes with a discussion on cars that got away and spring cleaning tips and recommendations. In this conversation, Nick and Marshall discuss various topics related to cars and car care. They talk about the importance of using quality gasoline and the individual preferences for exhaust sounds.

They also discuss the process of rinseless washing and the debate between using a sponge or a towel. The conversation touches on the need for a revolution in car care and the power of consumer behavior in influencing manufacturers.

Overall, the conversation emphasizes the joy of taking care of your vehicle and the importance of finding the right balance between customization and regret.

Takeaways

Convertible cars have varying opinions on their aesthetics and suitability for different car models.

Plastics in cars can age poorly, and it is important to consider their condition when buying a used vehicle.

Ceramic coating can be used to protect and restore plastics in cars.

Spring cleaning for cars involves deep cleaning and detailing, focusing on cracks, crevices, and underbody.

Choosing the right gas and using fuel stabilizers can help maintain the performance of your car. Using quality gasoline can help maintain the performance and longevity of a car.

Exhaust sound preferences are highly individual, and what sounds good to one person may not sound good to another.

Rinseless washing can be an effective and efficient way to clean a car, and using a towel instead of a sponge can help prevent reintroducing dirt to the car.

Consumer behavior has the power to influence manufacturers and bring about changes in the car care industry.

Taking care of your vehicle can bring joy and satisfaction, and finding the right balance between customization and regret is important.

Chapters

00:00 Introduction and Discussion on Convertible Cars

01:56 Opinions on Convertible Cars

03:05 Plastics in Cars and Aging

04:20 Replacing and Restoring Plastics

05:45 Spring Cleaning for Cars

06:42 Considering Plastics when Buying a Used Vehicle

07:06 Protecting Plastics with Ceramic Coating

08:16 Replacing Plastics and Negotiating Deals

09:15 Restoring Plastics with Dye and Ceramic Coating

10:55 Factors to Consider when Buying a Car

11:41 Plastics in Cars and Manufacturing Process

13:07 Plastics in Different Car Models

14:21 Cars That Got Away and Cars to Buy

15:45 Spring Cleaning and Detailing Cars

19:48 Fuel Treatments and Recommendations

20:23 Choosing the Right Gas for Your Car

20:35 The Importance of Quality Gasoline

21:19 Different Preferences for Exhaust Sounds

22:18 Individuality in Exhaust Sound Preferences

25:09 The Impact of Exhaust Sound on Driving Experience

26:26 Different Preferences for Mercedes and Porsche Exhaust Sounds

27:47 Specifying Cars for Customers

29:59 Balancing Customization and Regret

31:37 The Process of Rinseless Washing

32:07 Sponge vs Towel in Rinseless Washing

36:47 The Need for a Revolution in Car Care

41:01 The Power of Consumer Behavior in Influencing Manufacturers

45:22 The Joy of Taking Care of Your Vehicle

In this episode, Marshall and Nick discuss various topics including car talk, Mark Coleman's heroic act, the importance of road trips, the top selling vehicles in the US, and dealerships offering ceramic coatings.

In this conversation, Marshall and Nick discuss the importance of building a network in the detailing industry. They emphasize the value of collaborating with other service providers and the benefits of having connections in the industry.

They also highlight the characteristics of successful business people, including direct communication and a willingness to learn from others. They caution against being a know-it-all and stress the importance of being a good person to be in business with.

Overall, they emphasize the importance of building genuine relationships and being curious and open to learning in order to grow a successful network.

Takeaways

Car talk and interactions with car enthusiasts can be a fun and enjoyable experience.

Road trips are important for mental well-being and provide an opportunity to unplug and relax.

Trucks continue to be the top-selling vehicles in the US, with Ram, Silverado, and Ford trucks leading the way.

Dealerships offering ceramic coatings may not always provide the highest quality products and services. Building a network is crucial in the detailing industry as it allows for collaboration and growth opportunities.

Successful business people often have direct communication styles and a willingness to learn from others.

Being a good person to be in business with and building genuine relationships are key factors in networking.

Curiosity and a willingness to learn from others are important qualities for networking success.

Chapters

00:00 Introduction and Car Talk

03:02 Mark Coleman's Heroic Act

04:03 The Importance of Road Trips

09:12 Top Selling Vehicles in the US

13:06 Dealerships and Ceramic Coatings

36:34 Educating Customers about Dealerships

37:32 The Growth Potential in the Detailing Industry

38:09 Collaboration with Other Service Providers

39:29 The Role of PDR (Paintless Dent Repair) in Detailing

40:38 The Value of Having a PDR Connection

41:31 Building a Network of Successful Business People

44:05 The Characteristics of Successful Business People

45:21 The Importance of Direct Communication in Networking

47:02 The Perception of Blunt Speaking in Successful Business People

48:00 The Benefits of Direct Communication in Business

51:43 The Role of Bluntness in Networking

53:36 The Importance of Building Genuine Relationships in Networking

56:45 The Value of Being a Good Person to Be in Business With

58:05 Building a Network Through Customers and Events

01:03:05 The Inhibitors of Network Growth

01:09:54 The Pitfalls of Trying to Be the Top Dog in a Network

01:11:00 The Importance of Being Curious and Learning in a Network

01:13:28 The Value of Giving and Not Always Taking in a Network

In this episode, Marshall and Nick discuss the benefits and applications of a two-year ceramic coating called DOS. They explore the specific people groups that benefit from a two-year coating, such as college students and truck owners who rotate their vehicles every few years.

They also compare DOS to three-year coatings and discuss the ease of application and maintenance for DOS. The importance of proper polishing and correction before applying DOS is emphasized, as well as the need for regular care and maintenance to keep the coating looking its best.

The episode concludes with a reminder of the dependability and convenience of DOS for car enthusiasts and professionals alike.

Chapters

00:00 Introduction and Background

00:56 Who Benefits from a Two-Year Coating?

03:00 Comparison with Three-Year Coatings

04:25 Application Process and Ease of Use

05:23 Polishing and Correction Before Applying Dose

06:22 Maintenance and Regular Care for Dose

09:23 Benefits for Mobile Detailers and Enthusiasts

10:20 Importance of Shade and Application Precautions

13:07 Application Technique and Amount of Product

16:10 Polishing Over Dose and Abrasion

21:46 Using Slick and Spray Coat for Maintenance

25:21 Trade-Offs and Strength Attributes of Dose

28:26 Dependability and Regular Care for Valued Vehicles

29:11 Conclusion

In this episode, Marshall and Nick discuss various topics related to car enthusiasts, vehicle customization, car care, and the detailing industry.

They share their experiences with different car styles and preferences, the practicality of rinseless and waterless washing, the challenges and benefits of electric vehicles, and the importance of using neutral scents in interior cleaning.

They also highlight the value of Revive in allergy-friendly detailing and address the misunderstandings and conspiracy theories in the detailing community. In this conversation, Nick and Marshall discuss the importance of using quality car care products and the challenges of using ineffective products. They emphasize the trade-offs in detailing products and the need for effective detailing sprays.

They also discuss the dangers of using ineffective products on tinted windows and the importance of proper tool usage. The conversation highlights the relationship between quality and cost in car care and the scarcity mindset that can hinder progress.

They also explore the integration of business and personal life and the difference between being nice and being good. The conversation concludes with a discussion on the importance of authenticity in business and personal life and the importance of being good to customers.

Chapters

00:00 Introduction and Landshark Beer

01:08 Appreciating Cars and Vehicle Customization

03:20 The Importance of Teaching Car Care to Young Drivers

04:27 The Joy of Seeing People Take Care of Their Cars

05:38 Appreciating Different Car Tastes and Styles

06:47 The Quirky Car Choices People Make

07:58 The Excitement of Spotting Car Enthusiasts in the Wild

08:55 The Passion of Corvette Owners

09:24 The Fascination with Vehicle Accessories

10:04 The Practicality of Rinseless and Waterless Washing

11:16 The Limitations of Rinseless and Waterless Washing

12:45 The Importance of Proper Interior Cleaning

13:18 Enjoying the Community and Appreciating Local Delicacies

14:16 The Quirkiness of Car Enthusiasts and Their Preferences

15:49 The Controversy of Valve Stem Covers

18:29 The Benefits and Limitations of Using a Tint Keg for Rinseless Washing

19:05 The Practicality of Rinseless and Waterless Washing

20:31 The Challenges of Electric Vehicles for Dodge

23:11 The Importance of Neutral Scents in Interior Cleaning

27:05 The Value of Revive in Allergy-Friendly Detailing

28:04 The Challenges of Dodge's Decision to Go Electric

29:04 The Benefits of Revive in Allergy-Friendly Detailing

30:26 The Importance of Neutral Scents in Interior Cleaning

34:38 The Misunderstandings and Conspiracy Theories in Detailing

36:40 The Importance of Quality Car Care Products

38:10 The Challenges of Using Different Detailing Products

39:32 The Trade-Offs in Detailing Products

41:38 The Need for Effective Detailing Sprays

42:07 The Dangers of Using Ineffective Products

44:16 The Importance of Proper Tool Usage

47:48 The Relationship Between Quality and Cost

49:17 The Scarcity Mindset in Detailing

52:36 The Importance of Quality Pads and Glues

56:41 The Integration of Business and Personal Life

58:09 The Difference Between Nice and Good

01:03:26 The Challenges of Being Good

01:06:38 The Importance of Authenticity in Business and Personal Life

01:14:12 The Difference Between Nice and Good in Customer Service

01:17:43 The Importance of Being Good to Customers

In this episode, Nick answers various questions related to ceramic coatings, manufacturing, advertising, business growth, and more. He provides insights on prepping for recoding UNO, manufacturing and bottling in Tulsa, and the benefits of using flexible coatings.

Nick also shares his thoughts on advertising on social media, turning customers into monthly maintenance customers, and the challenges of working on show cars. He discusses the differences between glass coatings and paint coatings, the importance of documenting processes for employees, and the potential for business seminars and events. The episode concludes with Nick's perspective on IDA certification and the value it offers to detailers.

Takeaways

Flexible coatings like UNO provide options for recoding without extensive prep work.

HyperClean products are manufactured and bottled in Tulsa, with a focus on controlling product development.

Advertising on social media platforms is recommended for new businesses.

Efficiency and organization are key when building a one-bay detail space.

IDA certification can be beneficial for detailers, but it depends on individual goals and preferences.

Chapters

00:00 Introduction

00:53 Prepping for Recoding UNO

03:43 Controlling Product Development

05:07 Advertising on Social Media

06:03 Lead Funnel vs. Vehicle Wrap for Advertising

07:12 Choosing a Point of Sale System

07:52 HyperClean Warranty Platform

08:46 Ideal Chemicals for Release

10:10 Turning Customers into Monthly Maintenance Customers

12:45 Joining HyperClean and Chemical Manufacturing

14:10 Most Memorable Business Decision

16:29 Ceramic Coatings in Body Shop Setting

22:34 Dealing with High Humidity

24:24 New Dodge Chargers and Dustin's Retirement

27:12 Using UNO, DOS, and TRE on Glass

29:27 Documenting Processes for Employees

32:46 Business Seminars and Events

35:44 Building a One-Bay Detail Space

38:47 Getting IDA Certified in a Small Town

41:17 The Value of the IDA

This is a fun episode on an $8k broken side window on a car plus some talk about how to grow as a leader.

In this episode, Marshall and Nick discuss various topics including grilling steaks, different approaches to seasoning steaks, different techniques in car detailing, dealing with negative comments on content creation, whiskey and distilleries, car flops and failures, and the challenges with electric vehicle infrastructure. In this conversation, Nick and Marshall discuss the challenges of hiring and leading a team in the detailing industry.

They emphasize the importance of finding the right balance between being understanding and holding team members accountable. They also highlight the need for clear procedures and documentation to ensure consistency and efficiency in the business.

The conversation delves into the development of leadership skills and the pitfalls of being a know-it-all leader. Lastly, they touch on the topic of fair compensation for team members and the need for open-mindedness in business.

Takeaways

Experiment with different techniques and seasonings when grilling steaks to find your preferred method.

Don't let negative comments discourage you from creating content. Learn to laugh them off and focus on the positive feedback.

Infrastructure plays a crucial role in the success of new technologies, such as electric and hydrogen vehicles.

Convenience is an important aspect of infrastructure, as seen in the popularity of gas stations and stores like Buc-ee's.

The automotive industry has seen its fair share of car flops and failures, highlighting the importance of market research and understanding consumer preferences. Finding the right balance between understanding and accountability is crucial when leading a team.

Clear procedures and documentation are essential for consistency and efficiency in the business.

Developing leadership skills requires open-mindedness and a willingness to learn from others.

Fair compensation for team members is important for employee satisfaction and retention.

Being a know-it-all leader can hinder business growth and success.

Chapters

00:00 Introduction and Car Care Products

01:09 Discussion on Weather and Grilling Steaks

05:49 Different Techniques in Car Detailing

08:39 Dealing with Negative Comments on Content Creation

10:27 Discussion on Whiskey and Distilleries

12:41 Conversation about Car Flops and Failures

25:13 Importance of Convenience in Infrastructure

26:17 Challenges with Electric Vehicle Infrastructure

27:16 The Challenges of Hiring and Leading a Team

34:21 Dealing with Underperforming Team Members

37:10 The Importance of Proper Procedures and Documentation

43:18 Developing Leadership Skills

50:46 Finding the Right Balance in Paying Team Members

58:02 The Pitfalls of Being a Know-It-All Leader

Welcome to the podcast! Marshall, Nick, and Brian have a fun conversation about the car care world.

The conversation explores the concept of snake oil in the detailing industry and the tendency for some detailers to overpromise and underdeliver. It discusses the importance of personal responsibility and the need for detailers to be honest and transparent with their customers.

The conversation also highlights the fear of upsetting customers and the ethical considerations of running a business. Additionally, it emphasizes the abundance of opportunities in the current economy and the need for detailers to take advantage of them. In this conversation, Brian, Marshall, and Nick discuss various topics related to the detailing industry.

They talk about staying open in cold weather, the thriving service industry, starting small and making money, taking advice and avoiding mistakes, the fear of missing out, the importance of tried and true methods, focusing on the basics and building relationships, the value of small service, the power of car washes, avoiding distractions and focusing on what works, and sharing success stories and learning from others.

Takeaways

• Detailers should avoid overpromising and underdelivering to their customers.
• Personal responsibility is important in the detailing industry.
• Detailers should be honest and transparent with their customers.
• The fear of upsetting customers should not compromise the quality of service.
• There are abundant opportunities in the current economy for detailers to succeed. The detailing industry can thrive even in cold weather by hustling and advertising heavily during the winter months.
• Starting small and focusing on making money through basic services can lead to success and financial stability.
• It is important to listen to advice from experienced professionals and avoid the temptation to constantly chase new trends or products.
• Overcoming the fear of missing out requires understanding that success comes from mastering the basics and building strong relationships.
• Sharing success stories and learning from others in the industry can provide valuable insights and inspiration.

Chapters

00:00 Introduction and Welcome

01:00 Discussion about Drinks

04:08 Snake Oil in the Detailing Industry

06:44Overpromising and Underdelivering

08:17The Importance of Personal Responsibility

10:11The Dangers of Overselling

12:23The Insecurity of Detailers

13:18The Fear of Upsetting Customers

15:39The Longevity of Coatings

19:43The Importance of Honesty and Customer Experience

21:00The Ethics of Business

22:18The Easier Chance to Make Money

28:28The Cost of Detailing Chemicals

31:07The Desire to Get Rich Quick

33:28The Abundance of Options

34:22The Easier Economy and Opportunities

35:44Staying Open in Cold Weather

38:24The Service Industry is Thriving

40:26Starting Small and Making Money

42:23Taking Advice and Avoiding Mistakes

44:29The Fear of Missing Out

46:46The Importance of Tried and True Methods

50:32Overcoming the Fear of Missing Out

53:26Focus on the Basics and Building Relationships

56:12The Value of Small Service

58:38The Power of Car Washes

01:02:38Avoiding Distractions and Focusing on What Works

01:08:08Sharing Success Stories and Learning from Others

01:11:48Overcoming the Fear of Missing Out

We have a fun episode today! This conversation discusses the problems in the insurance and body shop industry, particularly in relation to car accidents and repairs. We highlight the issue of bullying in traffic and the need for people to stand up to aggressive drivers.

They then delve into the state of the body shop and insurance world, noting the changes that have occurred over the years. The conversation emphasizes the importance of having a backbone and standing up to insurance companies to ensure proper repairs.

The guys also discuss the role of consumers and the need for legal representation in dealing with insurance companies. They conclude by highlighting the importance of trusted professionals in the industry and the shift in insurance responsibility to the individual.

Takeaways

Stand up to aggressive drivers and bullying in traffic.

Be aware of the changes in the body shop and insurance industry.

Have a backbone and stand up to insurance companies to ensure proper repairs.

Seek legal representation to protect your rights and interests.

Chapters

00:00 Introduction and Buy and Sell

01:29 The Problem of Bullying in Traffic

07:54 Changes in Insurance and Body Shop Practices

12:02 The Role of Body Shops in the Insurance Process

23:12 The Need for Legal Representation

28:01 The Powerlessness of Consumers

29:06 The Role of Consumers in the Insurance Industry

32:58 The Importance of Trusted Professionals

37:14 The Shift in Insurance Responsibility

In this episode, Marshall and Nick discuss the process of prepping for ceramic coating. They emphasize the importance of efficiency in the prep process and highlight the common ways people waste time. They also address the variables that can affect the prep process, such as working in a shop or as a mobile unit.

The guys discuss the debate of whether to fuego or wash first, and the different wash methods available. They also cover the use of steam in the wash process and the debate surrounding it.

The episode concludes with a discussion on choosing the right clay for the job and the order of clay and iron decon in the prep process. In this episode, Nick and Marshall discuss the process of prepping a vehicle for ceramic coating.

They cover topics such as the importance of claying, when to clay before or after drying, and the drawbacks of using clay lubes and detail sprays. They also emphasize the significance of achieving naked paint and the role of paint correction in the coating process. The conversation delves into the variables involved in correction, the importance of panel prep, and the choice of towels for different steps. The episode concludes with a preview of the next episode on applying ceramic coating.

Takeaways

Efficiency is crucial in the ceramic coating prep process to save time and effort.

Variables such as working in a shop or as a mobile unit can affect the prep process, but the overall process remains largely the same.

The order of wash and clay can vary, but it is important to get the car as clean as possible before moving on to other steps.

Choosing the right clay for the job and assessing the level of iron contamination are important considerations in the prep process. Clay the vehicle while it is wet to remove contaminants effectively.

Avoid using clay lubes and detail sprays to achieve naked paint.

Consider the level of correction needed based on the condition of the paint.

Proper panel prep is crucial for a successful ceramic coating application.

Chapters

00:00 Introduction and Importance of Efficiency

00:30 The Significance of Ceramic Coating Prep

01:26 Ways to Improve Efficiency in Prep

04:12 Considerations for Different Types of Cars

05:23 The Wash Process and Efficiency

06:22 Debate: Fuego or Wash First?

08:03 Choosing the Right Wash Method

09:38 The Role of Steam in the Wash Process

10:44 The Debate on Using Steam

11:43 The Importance of Getting the Car Clean

12:42 The Two-Bucket Method vs. the One-Bucket Method

14:26 The Next Step After Washing

15:58 Choosing the Right Clay for the Job

19:43 Assessing the Need for Iron Decon

21:52 Considering the Level of Iron Contamination

22:21 Other Contaminants Clay Can Remove

23:55 Introduction to Clay Process

24:14 Claying Before or After Drying

24:52 Benefits of Claying While Wet

25:22 Avoiding Clay Lubes and Detail Sprays

26:03 Importance of Achieving Naked Paint

27:11 Choosing the Right Towel for Drying

28:12 The Hill to Die On: Paint Correction

29:12 When to Correct and When Not to Correct

30:38 The Moment of Truth: Full Correction

31:10 The Role of Oxidation in Coating Bonding

32:08 The Importance of Removing Oxidation

33:28 Choosing the Right Level of Correction

34:26 The Shift to One-Step Correction

36:26 Variables in the Correction Process

37:45 Next Steps After Correction

39:20 Washing or Panel Prepping After Correction

40:35 The Importance of Panel Prep

41:05 Choosing the Right Towel for Panel Prep

41:50 The Process of Wiping with Panel Prep

44:45 The Importance of Proper Panel Prep

45:18 Conclusion and Next Episode Preview