Pints & Polishing Auto Detailing Podcast
by Nick Walters and Marshall HillWelcome to the most influential and listened to podcast for the Car Care Industry. We are the #community that brings you fresh perspectives, real talks, motivational encouragement and we probably will be drinking some fine fermentations while we do it...but if you want to watch live then join in for the live feed on Facebook.com/hypercleanstore . Grab A Pint And Enjoy 🍻
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Episodes
Quality Matters When Detailing How Do You Set Standards? Plus, We Talk Social Media and Recent Ceramic Coating Controversy. Episode #799
1h 16m · PublishedMarshall and Nick discuss various topics, including Matthew McConaughey's book 'Greenlights,' the perspective of pro athletes, the business of social media, personalizing cars, the confusion in the detailing community, and the limitations of YouTube.
They emphasize the importance of progress and growth, using social media for positive change, and the need to differentiate between quality and cheap products.
Overall, the conversation highlights the need for critical thinking and continuous learning in the detailing industry. This conversation explores the influence of amateurs on the detailing industry and the importance of setting and maintaining high standards.
We discuss how car show culture and YouTube education can impact the way people approach car care. They emphasize the need for professionals to differentiate themselves from amateurs and the dangers of relying on free products. The conversation also delves into the evolution of detailing standards and the role of passion in setting and achieving high standards.
Overall, the hosts stress the importance of holding oneself to a higher standard in order to succeed in the detailing industry.
Bullet Points
Use social media for positive change and personal growth.
Differentiate between quality and cheap products in the detailing industry.
Continuously learn and adapt to new information and perspectives.
Understand the limitations of YouTube and amateur content. Amateurs can have a significant influence on the detailing industry, and it is important to differentiate between amateurs and professionals.
Car show culture and YouTube education can shape people's approach to car care, but it is crucial to critically evaluate the information and standards being presented.
Setting and maintaining high standards is essential for professionals in the detailing industry, both in terms of the quality of their work and their business practices.
The use of free products can compromise the standards of professionals and lead to negative consequences for their reputation and the quality of their work.
Understanding the influence of social media and the importance of holding oneself to a higher standard can help professionals navigate the evolving landscape of the detailing industry.
Chapters
00:00 Introduction and Buy/Sell
01:25 Matthew McConaughey's Greenlights
02:29 NFL Playoff Weekend
03:52 The Perspective of Pro Athletes
05:15 The Business of Social Media
06:01 The Salt Life
07:34 Naming Cars
09:00 Success Stories and Progress
11:25 Using Social Media for Positive Change
15:13 Coating Without Paint Correction
19:26 Personalizing Cars
23:08 The Confusion in the Detailing Community
24:19 Wash, Clay, and Dose
26:23 The Impact of YouTube and Social Media
29:56 The Importance of Progress and Growth
35:13 Quality vs. Cheap Products
38:31 The Confusion in the Detailing Community (Continued)
40:10 Understanding YouTube and Amateur Content
42:15 The Limitations of YouTube
43:42 The Influence of Amateurs on Detailing
44:39 Learning from Car Show Culture
46:48 The Importance of Standards
48:01 The Dangers of Free Products
50:04 The Reputation of Walmart
51:29 The Gray Area of YouTube Education
52:54 Raising Standards in Detailing
54:26 Defining Standards in Detailing
56:09 The Importance of Process and Standards
57:42 The Difference Between Amateurs and Professionals
58:42 The Evolution of Detailing Standards
01:01:37 Evaluating Personal Standards
01:03:14 Standards in Hiring and Training
01:04:09 The Importance of Process in Detailing
01:07:18 Holding Your Process to a Standard
01:09:38 The Role of Passion in Setting Standards
01:11:19 The Difference Between High-Level and Low-Level Paint Jobs
01:14:02 Understanding Social Media Influence
01:15:04 The Importance of Holding Yourself to a Higher Standard
Ceramic Coating High Spots and Proper Ceramic Coating Maintenance. Deep Dive on TRÉ. Episode #798
39m · PublishedIn this episode, Marshall and Nick discuss the features and benefits of hyperCLEAN TRÉ, a three-year ceramic coating.
They explain why three years is an important duration for coatings and how it aligns with the average car ownership period.
They highlight the key differences between TRE and other coatings on the market, emphasizing the high solids content and single-layer application. We also provide tips for removing high spots and stress the importance of paint correction before coating.
They walk through the application process of TRE and recommend the appropriate amount of coating to use.
Additionally, they address common questions about flash time, top coating, and maintenance of the coating. Finally, they discuss how to assess coating performance and deal with contamination.
Bullet Points
Three-year coatings are ideal for customers who keep their cars for an average of six years or less.
TRE stands out from other coatings due to its high solids content and single-layer application.
Removing high spots on TRE can be done by reapplying the coating, using water on a towel, or lightly polishing the area.
Paint correction is recommended before applying TRE to ensure a smooth and flawless surface.
During application, it is important to use the appropriate amount of coating and allow for proper flash time.
Maintenance of TRE involves regular washing with pH-neutral soap and using a dedicated coating maintenance product if needed.
Assessing coating performance and dealing with contamination may require additional steps such as clay barring or using a more aggressive cleaner.
Chapters
00:00 Introduction and Overview
01:06 The Importance of Three-Year Coatings
04:25 Ideal Customers for TRE
04:52 What Sets TRE Apart
07:15 Removing High Spots on TRE
10:11 Paint Correction Before Coating
19:39 Application Process of TRE
22:06 Amount of Coating to Use
25:19 Flash Time and Top Coating
27:15 Benefits and Ease of Using TRE
30:28 Dry Cure Time and Maintenance
35:07 Maintaining TRE
38:40 Assessing Coating Performance and Contamination
39:00 Conclusion
What is a Pass During Paint Correction? Also Talking Detailing Trends, Teachings & Trolling. Episode #797
59m · PublishedIn this episode, Marshall and Nick discuss various topics related to the detailing industry. They talk about dealing with cold weather, teaching kids about haters, and the importance of networking and meeting influential people.
They also discuss the advancements in ceramic coatings and the nostalgia for 90s and early 2000s cars. The hosts share their experiences with camping and coating recreational vehicles. They emphasize the importance of following proper coating application processes and caution against mixing chemicals.
In this conversation, Nick and Marshall discuss various topics related to car care, auctions, polishing techniques, social media comments, and the decline of TikTok.
They emphasize the importance of proper car care and the impact it can have on one's reputation in the industry. They also highlight the influence of drinks at auctions and how it can lead to overpaying for vehicles. The concept of a 'pass' in polishing is explored, with different approaches discussed.
The conversation concludes with a discussion on navigating comments and feedback on social media platforms and the changing landscape of the internet.
Takeaways
Dealing with cold weather can be challenging for detailers, but some are able to operate year-round by fostering relationships with customers and offering a variety of services.
It is important to teach kids about haters and how to handle negative comments or criticism.
The detailing industry has seen advancements in ceramic coatings, making them more user-friendly and effective.
Mixing chemicals and cutting corners can lead to damage and should be avoided. It is important to follow proper coating application processes and use products as intended. Proper car care is essential for maintaining a good reputation in the industry and attracting high-end clients.
Drinks at auctions can lead to impulsive and overpriced purchases, especially for muscle cars.
The concept of a 'pass' in polishing can vary, but the key is to work the area thoroughly and avoid overworking soft paint.
Navigating comments and feedback on social media requires thick skin and the ability to differentiate between constructive criticism and trolling.
TikTok's recent changes and focus on promoting cheap trinkets have led to a decline in user enjoyment and potential monetization opportunities.
The internet is rapidly changing, and content creators need to adapt and explore different platforms to reach their target audience.
Time Stamps
00:00 Introduction and Buy/Sell
01:04 Dealing with Cold Weather
02:29 Teaching Kids about Haters
03:27 Dealing with Haters
04:20 News Break and Beer of Choice
05:22 Buying the Weekend
06:09 Shocking Trends in the Detailing Industry
07:00 Detailers Operating Year-Round
08:19 Coating Application in Cold Temperatures
09:49 Curing Time for Coatings in Cold Weather
10:12 Mistakes Made During Coating Application
11:33 Learning from Coating Mistakes
12:36 Importance of Proper Lighting during Coating Application
13:55 Advancements in Ceramic Coatings
14:17 Nostalgia for 90s and Early 2000s Cars
15:23 Meeting High-End and Influential People
18:35 Camping Plans for 2024
19:39 Coating Recreational Vehicles
20:40 Experiences with RV Cleaning
21:38 Appreciation for Chevy Trucks
22:36 Nostalgia for Chevy Trucks
24:35 Memorable Chevy Trucks
25:31 Chevy Trucks in the Specialist Group
27:15 Bringing Back the Caveman in Commercials
27:53 Networking and Meeting Influential People
29:06 Attending Chamber Events and Networking Groups
30:42 Importance of Communication and Comfort in Networking
35:31 Mixing Chemicals and Cutting Corners
37:11 Safety and Damage Risks in Mixing Chemicals
38:05 The Importance of Proper Car Care
38:46 The Impact of Drinks at Auctions
41:18 Understanding the Concept of a 'Pass'
46:06 Navigating Comments and Feedback on Social Media
50:36 The Decline of TikTok
56:10 The Changing Landscape of the Internet
Taking Advantage of Business Opportunities in 2024. First Episode of the New Year! Episode #796
44m · PublishedIn this episode, Marshall and Nick reflect on the new year and the importance of seizing opportunities. They discuss the need to pay the 'opportunity bill' by putting in effort and investing money. They emphasize the importance of being real and asking tough questions to evaluate oneself and set high standards.
They also discuss the kryptonite to effort, which is focusing on things outside of one's control. They encourage listeners to control the controllables and stay focused on their goals. They conclude by highlighting the positive outlook for 2024 and the potential for success through hard work and determination.
Bullet Points
Seize opportunities by putting in effort and investing money.
Be real with yourself and ask tough questions to evaluate your progress.
Control the controllables and focus on what you can change.
Set high standards and constantly strive for improvement.
Acknowledge the need for help and make necessary changes to achieve success.
Chapters
00:00 Introduction and New Year's Reflections
03:15 The Importance of Seizing Opportunities
06:12 The Reality of New Year's and Evaluating Opportunities
10:09 Paying the Opportunity Bill
11:18 Being Real and Asking Tough Questions
15:10 Effort and Money: The Formula for Success
16:56 The Kryptonite to Effort: Control the Controllables
19:59 The Fallacy of Passion and the Importance of Being Real
22:09 Evaluating and Setting Standards
25:03 The Importance of Being Tough on Yourself
26:37 Overcoming the 'I Can't' Mentality
31:51 The Positive Outlook for 2024
35:15 Controlling What You Can and Setting Standards
39:26 The Importance of Acknowledging the Need for Help
43:03 Reflecting on Personal Change for Success in 2024
Lifetime Ceramic Coating, Here We Go Again! Plus, Landing Big Contracts and Financially Running Your Business. Episode #795
1h 36m · PublishedIn this episode, Marshall, Nick and Brian discuss the challenges and experiences they have had with customers in the auto detailing industry.
They explore the topic of customers going their own way and making decisions that may not align with the advice given by professionals. We also discuss the role of dealerships and the responsibility of customers to make informed decisions.
They emphasize the importance of simplifying pricing and packages for customers and the need to plug into reliable resources in the industry.
The fallacy of lifetime coatings is also explored, highlighting the need for realistic expectations. The conversation delves into the temptations of quick fixes and the dangers of using cheap products. It emphasizes the need for individuals to understand personal responsibility and the impact it has on their business and personal life. The chapter also touches on the challenges of being a boss and the importance of personal responsibility in personal finances.
Lastly, it discusses the importance of personal responsibility in contract work and the need to provide excellent service to customers.
In this conversation, we also discuss the importance of balancing contracts and individual jobs for smaller businesses. They highlight the risks of prioritizing short-term gains over long-term contracts and the negative impact it can have on a company's reputation and stability.
The guys conclude by offering practical steps for personal responsibility, such as evaluating business strategies and making necessary adjustments.
Bullet Points
Customers may make decisions that go against professional advice, and it is important to recognize that they are responsible for their own choices.
Dealerships have their own dynamics and programs, and it is essential to understand their processes and not assume that customers are being taken advantage of.
Simplifying pricing and packages can help customers understand the value they are receiving and reduce confusion.
Personal responsibility is crucial in business, and it is important to take ownership of decisions and outcomes. Taking responsibility for the quality of work is crucial in business.
Lifetime coatings are often unrealistic and can lead to disappointment and damage to a business's reputation.
Using cheap products can result in costly damage and negatively impact a business's success.
Contract work requires a high level of responsibility and commitment to providing excellent service.
Taking personal responsibility is essential for business success, including continuous improvement and adaptation.
Time Stamps
00:00 Introduction and Background
01:28 Customers Going Their Own Way
03:00 Taking Responsibility for Decisions
05:27 Understanding Dealerships
09:53 Customers Leaving for Competitors
11:40 The Importance of Customer Comfort
17:30 Finding Relaxation in Business
22:40 Simplifying Pricing and Packages
27:55 The Importance of Plugging into Resources
35:07 Using Common Sense in Business
40:45 Personal Responsibility in Business
42:51 The Importance of Responsibility in Business
44:35 Taking Responsibility for the Quality of Work
46:31 The Fallacy of Lifetime Coatings
47:43 The Consequences of Neglecting Responsibility
50:31 The Temptation of Quick Fixes
52:58 Understanding Personal Responsibility
53:17 The Cost of Neglecting Responsibility
57:04 The Dangers of Using Cheap Products
58:28 Personal Responsibility in Business and Life
01:02:04 The Challenges of Being a Boss
01:08:52 Personal Responsibility in Personal Finances
01:20:08 The Importance of Personal Responsibility in Contract Work
01:25:23 Balancing Contracts and Individual Jobs
01:28:20 Taking Personal Responsibility for Business Success
01:32:18 Opportunities and Challenges in 2024
01:35:54 Making Adjustments and Seeking Growth
01:36:27 Practical Steps for Personal Responsibility
01:40:19 Closing Thoughts and Looking Ahead
Social Media and Your Business in 2024. Also, We Coin A New Term "Detailing Groupies". Episode #794
1h 1m · PublishedIn this episode, Marshall and Nick discuss positive experiences at car shows and the changing car show culture. They also talk about the challenges of transitioning to hybrid engines and the importance of standing behind your work. The conversation covers topics such as cleaning blood stains from seat belts, using unique business cards, and the retirement of Al Michaels from NFL commentating. The hosts also provide insights on the proper application of tire shine.
In this conversation, Marshall and Nick discuss the confusion between public network television and social media, the rapid changes in social media platforms, the rise of detailing groupies, the currency of social media, treating social media as a business, the conflict between passion and purpose in social media, the dangers of chasing social media fame, and the importance of adapting to social media changes.
Bullet Points:
Building relationships at car shows can lead to business opportunities
The car show culture is changing, with a more diverse crowd attending
Transitioning to hybrid engines presents challenges for car manufacturers
Proper cleaning techniques can remove blood stains from seat belts
Unique business cards can make a lasting impression
Using air tools for tire shine application requires caution and the right product Social media is a business and should be treated as such.
The landscape of social media is constantly changing, and it is important to adapt to these changes.
Being seen on social media does not necessarily translate to monetary success.
It is crucial to have a clear purpose and plan when using social media for business.
Timestamps:
00:00 Introduction and Buy and Sell
03:41 Positive Experiences at Car Shows
06:06 Building Relationships at Car Shows
11:18 Buick's Popularity in Asia
13:21 The Changing Car Show Culture
19:48 The Challenges of Transitioning to Hybrid Engines
22:11 Cleaning Blood Stains from Seat Belts
23:56 The Use of Business Cards in the Industry
26:03 Applying Tire Shine with Air Tools
30:23 The Importance of Standing Behind Your Work
31:09 Al Michaels' Retirement
33:26 Using Unique Business Cards
36:36 Proper Application of Tire Shine
40:51 The Confusion Between Public Network Television and Social Media
42:44 The Rapid Changes in Social Media
45:39 The Rise of Detailing Groupies
49:21 The Currency of Social Media
51:30 Treating Social Media as a Business
56:31 Passion vs. Purpose in Social Media
58:04 The Dangers of Chasing Social Media Fame
59:14 The Changing Landscape of Social Media
01:00:16 The Importance of Adapting to Social Media Changes
Secret To Setting Business Goals for 2024. Plus, Some Talk on The Car Market! Episode#793
29m · PublishedIn this episode, Nick discusses the challenges and limitations of electric vehicles (EVs) and the current state of the car market. He highlights the issues with battery technology, including reduced range in extreme temperatures and concerns about battery life. Nick also analyzes the used car market, noting a recent decline in prices, and discusses the oversupply and pricing manipulation in the new car market. Finally, he emphasizes the importance of analyzing the current year's performance before setting goals for the next year.
Battery technology for EVs still has limitations, including reduced range in extreme temperatures and concerns about battery life.
The used car market has seen a recent decline in prices, providing an opportunity for buyers.
The new car market is experiencing oversupply, but prices have not decreased accordingly, indicating pricing manipulation.
Before setting goals for the next year, it is crucial to analyze the current year's performance, including revenue, expenses, and marketing efforts.
Chapters
00:00 Introduction and Ford's EV Program
03:26 Challenges with Battery Technology and Consumer Adoption
08:44 Used Car Market and Pricing
13:47 New Car Market and Pricing
22:28 Analyzing the Current Year and Setting Goals for the Next Year
Dealing With Know It All Customers/People, Simple Solutions. Working Efficiently How To Do It? Episode #792
1h 7m · PublishedIn this episode, Marshall and Nick discuss various topics, including the trend of men sitting in the passenger seat while their partners drive, attending NBA games and the phenomenon of LeBron James, the debate on popular holiday movies, the use of electric power washers and efficiency, the Jeep culture and the cost of Jeeps, the importance of reaching out for help and asking the right questions, dealing with skunk smells and dead animals, the future of electric cars, and the controversy of ugly sweaters.
They emphasize the importance of building a network and asking for help when needed. In this conversation, Marshall and Nick discuss the importance of building relationships and asking questions within the detailing community. They emphasize the need to treat business relationships with respect and not to treat business associates worse than friends or family. They also discuss the challenges of dealing with know-it-all customers and how to handle price shoppers.
Additionally, they address the misconceptions that customers may have about ceramic coatings and the importance of resolving contentious conversations in a polite manner. Finally, they explore the mindset of car enthusiasts and the impact it can have on customer interactions.
Key Points
Building relationships and asking questions are crucial in the detailing community.
Treat business relationships with the same level of respect as friendships.
Dealing with know-it-all customers requires patience and a gentle approach.
Handle price shoppers by offering different options and leaving the decision to the customer.
Address customer misconceptions about ceramic coatings with honesty and politeness.
Resolve contentious conversations by reiterating the customer's concerns and offering solutions.
Understand the mindset of car enthusiasts and their attachment to their vehicles.
Chapters
00:00 Introduction and Buy and Sell
01:01 The Trend of Men Sitting in the Passenger Seat
02:14 Attending NBA Games and the Phenomenon of LeBron James
04:53 Holiday Cheer and Popular Holiday Movies
07:35 What Not to Do: Spray and Drive Off
08:04 The Debate on Christmas Movies
10:46 Electric Power Washers and Efficiency
11:29 Starting Old Vehicles and the Jeep Culture
13:13 The Cost of Jeeps and the Evolution of Jeep Culture
15:33 Reaching Out for Help and Asking the Right Questions
20:08 The Time it Takes to Wash, Clay, and Uno a Car
25:18 Dealing with Skunk Smells and Dead Animals
27:34 The Future of Electric Cars and the Sustainability of Companies
30:15 The Controversy of Ugly Sweaters
31:28 The Importance of Asking for Help and Building a Network
40:31 Building Relationships and Asking Questions
44:29 Treating Business Relationships with Respect
47:06 Dealing with Know-It-All Customers
50:11 Handling Price Shoppers
55:49 Navigating Customer Misconceptions
58:30 Resolving Contentious Conversations
01:02:03 Understanding the Mindset of Car Enthusiasts
Detailing Deep Dive: The Misconceptions and Confusion Surrounding Tire Shine. Infinite Shine and Quik Shine. Episode #791
36m · PublishedIn this episode, Marshall and Nick discuss the different preferences and misconceptions surrounding tire shine. They explain the differences between solvent-based and water-based tire shine, emphasizing the importance of understanding the silicone content in dressings. We also address common problems with tire shine, such as sling and improper application, and provide tips for reducing these issues. We recommend using different tire shine products based on the specific vehicle and tire conditions, highlighting the benefits of Quik Shine and Infinite Shine. Overall, they emphasize the importance of assessing the situation and choosing the right tire shine for optimal results.
There are different preferences for tire shine, and it's important to understand and respect individual preferences.
Solvent-based and water-based tire shine have different characteristics and uses, and it's crucial to choose the right one for the desired outcome.
Proper preparation and application techniques can help reduce problems like sling and ensure a better finish.
Different vehicles and tire conditions may require different tire shine products, so it's important to assess the situation and choose accordingly.
Chapters
00:00 Introduction and Overview
00:49 Different Preferences for Tire Shine
02:03 Variations in Tire Shine Preferences
03:33 Solvent-Based vs. Water-Based Tire Shine
05:41 Misinformation about Silicone in Tire Dressings
06:10 Controlling Shine with Silicone Content
07:32 Different Additives in Solvent and Water-Based Tire Shine
08:20 Problems with Tire Shine: Sling and Improper Application
09:18 Longevity of Solvent-Based Tire Shine
12:13 Issues with Using Solvent-Based Tire Shine on Interiors and Engines
13:28 Preparation and Application to Reduce Sling
18:40 Over-Saturation and Insufficient Drying Time
21:04 Different Tire Shine Choices for Specific Vehicles and Circumstances
26:58 Choosing Quick Shine or Infinite Shine Based on Vehicle Type
31:09 Choosing Tire Shine Based on Tire Condition
Paint Correction: Does Rotary or DA Remove Defects Faster? Plus, Stop Missing Out on More Business! Episode #790
1h 2m · PublishedWelcome to another episode of the Podcast, where we peel back the layers of detailing expertise. Join Nick and Marshall as they unpack the hot topics in the world of car detailing. In this episode, they dissect the age-old debate between rotary and DA polishers.
From false claims to factual truths, they navigate through the misconceptions surrounding these tools. Veterans in the field, they've seen it all, and this time they're diving deep into the rotary versus DA conversation. Are you Team Rotary or Team DA? They discuss how each tool operates, debunking myths and revealing the core differences.
From direct drive mechanisms to the oscillating nature of DAs, they break down the science behind the tools. With anecdotes and experiences aplenty, they offer a reality check on the misinformation circulating online.
But it's not just about the tools themselves—it's about motive. They uncover the ulterior reasons driving certain claims. Whether it's for business gain or genuine expertise, they encourage listeners to discern between surface-level qualifications and the motives behind advice.
Join Nick and Marshall as they uncover the truth behind the detailing industry's long-standing debate. Tune in for expert insights, industry secrets, and the real story behind the rotary versus DA showdown.
Check out our hyperCLEAN Store for all your detailing supply needs.
Pints & Polishing Auto Detailing Podcast has 828 episodes in total of non- explicit content. Total playtime is 706:00:06. The language of the podcast is English. This podcast has been added on August 30th 2022. It might contain more episodes than the ones shown here. It was last updated on May 9th, 2024 22:10.