Experience Leadership - The Small Business Podcast

Story-Centric Sales: Turning Buyers into Believers with Adrian Davis

There’s so much competition in today’s marketplace that customers often resort to price as the primary differentiator. Salespeople often fall into the trap of trying to do more for less, only to find that this is a race to the bottom. The result for business owners is they are not making sufficient margin to reinvest in the company and innovate to create truly differentiated solutions.

🛎 In this episode, Marc sits down with the Master of Storytelling for Sales, Adrian Davis. They uncover how to use the power of story to rally your entire organization around a central purpose, and to emotionally engage customers in YOUR value.

About Adrian

As President & CEO of management consulting firm Whetstone Inc., Adrian has worked with the world’s leading corporations. Companies such as Dupont, Johnson & Johnson and ITW have partnered with Adrian to create greater value for their customers. He is a Certified Speaking Professional (CSP), a certified Professional in Business Process Management (P.BPM) and a Certified Competitive Intelligence Professional (CIP).

The author of Human-to-Human Selling, Adrian is an internationally recognized, thought-provoking speaker and trusted advisor to CEOs and sales leaders. He is frequently called upon to address executive teams and sales groups on the subjects of selling value and sales excellence.

Connect with Adrian

Visit his website at whetstoneinc.ca [email protected] https://www.linkedin.com/in/adriandavis/ Pre-order Adrian's new book, Heroes, Villains and the Thrill of Professional Selling: https://amzn.to/3QRjSXi Get his book, Human to Human Selling here: https://amzn.to/3YKlhR6

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you onMarc's online calendar.

Get your copy ofLights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatreon Amazon:https://amzn.to/2PFj8a2ordirectly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG:https://www.instagram.com/marcjlhaine
• FB:https://www.facebook.com/MasterofExperiences
• TW:https://twitter.com/MarcHaine2
• LI:https://www.linkedin.com/in/marchaine/
• YT:https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue ofvideo and audio podcasts here.

The Power of Staff Recognition with Nelson Scott

Many staff members don’t feel connected to their work and their employer, which leads them to look elsewhere. It is expensive and time-consuming to recruit, hire and get new staff up to speed.

🛎 In this episode, Author, Speaker and all-around-great-guy, Nelson Scott, pulls back the curtain on what it takes to create workplaces where staff feel appreciated for what they do, valued for who they are as individuals, and feel they are right where they belong—where they want to stay.

About Nelson

For more than 20 years, Nelson Scott has been researching, writing and speaking at conventions and conference about how to hire, engage and retain the right people, including about the value of staff and ways to express appreciation in the workplace. Nelson is a member of Recognition Professionals International and a former president of the Edmonton chapter of the Canadian Association of Professional Speakers. He has written three books: "Thanks, GREAT Job!," "13 Reasons Managers Are Unlucky When Making Hiring Decisions," and his newest book, "Thanks, Again! More Simple, Inexpensive Ways for Busy Leaders to Recognize Staff." Nelson is often found in a coffee shop near his home in Edmonton, Alberta, where the energy of strangers fuels his writing.

Connect with Nelson

www. GREATstaffrecognition.com Twitter (https://twitter.com/nelsonscott_) LinkedIn (https://www.linkedin.com/in/nelson-scott-bbaa4711/)

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you onMarc's online calendar.

Get your copy ofLights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatreon Amazon:https://amzn.to/2PFj8a2ordirectly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG:https://www.instagram.com/marcjlhaine
• FB:https://www.facebook.com/MasterofExperiences
• TW:https://twitter.com/MarcHaine2
• LI:https://www.linkedin.com/in/marchaine/
• YT:https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue ofvideo and audio podcasts here.

Conquering Pervasive Workplace Unhappiness with Ryan Walter

Stagnation, loss of customer loyalty, missed innovation opportunities, internal inefficiencies, ineffective decision-making, and reduced employee engagement are all symptoms of a bigger issue. Top performers don’t leave companies, they leave their managers, and now Gallup has found that they also leave negative cultures.

🛎 In this episode, Trainer/Speaker Ryan Walter, will pull back the curtain on negative work environments and a leader's role in driving their Cultural Energy.

About Ryan

Ryan Walter played and coached more than 1100 games over 17 seasons in the National Hockey League. Drafted second overall by the Washington Capitals, Ryan was named the youngest NHL captain, won a Stanley Cup with the Montreal Canadiens, and finished his playing career with his hometown Vancouver Canucks. Ryan was an NHL All-Star and 3-time Team Canada member, World Junior Captain, Vice-President of the National Hockey League Players Association, BC Hockey Hall of Fame inductee, NHL Man of the Year, Gold Medal-winning Head Coach of Canada’s National Women's Hockey Team, and has been named as one of the 30 top all-time Washington Capitals, and top 100 Montreal Canadiens in 100 years. Today Ryan is a trainer/speaker, helping companiesworldwidee increase the leadership capacity of their people and build positive high performing,high-energyy cultures. Ryan has a Master of Arts in Leadership/Business, is the author of 5 books, a Director of Partners International Canada, a member of the Seton Hall University School of Business Leadership Advisory Council, and the recipient of the TEC Canada 2015 Speaker of the Year Award.

Signup at https://www.ryanwalter.com/contactus to receive free, powerful, information on how to re-fresh, re-energize your family, your team!

Connect with Ryan

http://www,ryanwalter.com https://www.linkedin.com/in/ryanwalterinfluencer/

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you onMarc's online calendar.

Get your copy ofLights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatreon Amazon:https://amzn.to/2PFj8a2ordirectly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG:https://www.instagram.com/marcjlhaine
• FB:https://www.facebook.com/MasterofExperiences
• TW:https://twitter.com/MarcHaine2
• LI:https://www.linkedin.com/in/marchaine/
• YT:https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue ofvideo and audio podcasts here.

Up Your Referral Game with Jamarr John Johnson

Many businesses struggle with low referral rates, averaging around 2.3%, and may face challenges in acquiring new customers and expanding their client base. With fewer referrals, businesses might have to rely more on costly advertising and marketing efforts to attract new customers, which can lead to higher customer acquisition costs.

🛎 In this episode, Marc sits down with fellow comedian and certified super-connector, Jamarr John Johnson to help you transform your approach to connecting with clients to get the referrals you need to grow your business.

About Jamarr

JaMarr John Johnson is a transformational comedian & speaker of 26 years. After a 14-year military career, JaMarr returned to his roots of speaking, go-giving service to the community through non-profit volunteering, fundraising and entrepreneurship. He found is calling after an incredible stint as director of sales and marketing for a personal development company ranking on INC in the top 550 fastest growing companies in 2015. JaMarr then decided to go out on his own and build a lifestyle business that promotes financial literacy, health & wellness and super-connecting. When he’s not speaking and training at corporate events, he can be found expanding his creative digital marketing agency, emceeing, and performing at comedy clubs, colleges and corporate events as well as creating digital education to reach the masses. One of JaMarr’s major missions is helping non-profits become self-sustaining through value propositions to its donor bases that provide value customers can’t refuse. JaMarr sits on the board of the Dream Builders Project and works annually with the Covenant House. He’s appeared on ABC’s Katie Couric, NBC’s Dr. Oz & MTV as a voice of comedic reason for 50 Shades of Gray & Jersey Shore’s final season. He enjoys chess, staying fit through sports, hiking and intermittent fasting & of course making people laugh, cry & think about being the light they wish to see in the world. JaMarr is proud of his new book and course titled Super-Connecting which goes into detail how one can create meaningful relationships in a digital age on any platform be it social media or in real life. “We are all the culmination of our experience, surroundings and network, Super-Connect and have your network work with you towards your goals, hopes and dreams!” JaMarr John Johnson

Connect WIth Jamarr

https://iamjamarr.com https://linkedin.com/in/jamarrjohn

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you onMarc's online calendar.

Get your copy ofLights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatreon Amazon:https://amzn.to/2PFj8a2ordirectly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG:https://www.instagram.com/marcjlhaine
• FB:https://www.facebook.com/MasterofExperiences
• TW:https://twitter.com/MarcHaine2
• LI:https://www.linkedin.com/in/marchaine/
• YT:https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue ofvideo and audio podcasts here.

Episode 154 - Driving Workplace Mindfulness with Trish Tutton

A leader’s interpersonal approach sets the tone for the workplace culture in an organization. In a world where widespread burnout and resignations are leaving companies scrambling for top talent, there’s a huge opportunity for leaders to create and maintain a positive work culture.

🛎 In this episode, keynote speaker and workplace mindfulness strategist, Trish Tutton, puts a spotlight on what leaders can do to help their team navigate stress while driving overall performance and increased job satisfaction.

About Trish

Trish is a speaker and mindfulness teacher who has taught mindfulness to thousands of people across North America for the last decade. She is deeply passionate about empowering people to meet the challenges of their life with more peace and presence; to use the practice of mindfulness to reduce stress and anxiety, and create individual and team resilience. You can find her as a teacher on the #1 free meditation app in the world, Insight Timer, and she is the author of the Mindful Mornings Journal. Trish is on a mission to help you be calmer, happier, and more effective.

Connect with Trish

www.trishtutton.com https://www.linkedin.com/in/trishtutton/ https://www.facebook.com/TrishTuttonMindfulness/ https://www.instagram.com/trish_tutton/

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you onMarc's online calendar.

Get your copy ofLights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatreon Amazon:https://amzn.to/2PFj8a2ordirectly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG:https://www.instagram.com/marcjlhaine
• FB:https://www.facebook.com/MasterofExperiences
• TW:https://twitter.com/MarcHaine2
• LI:https://www.linkedin.com/in/marchaine/
• YT:https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue ofvideo and audio podcasts here.

Episode 153 - Think Like a Media Company with Rob LeLacheur

Traditional, disruptive advertising and marketing is becoming more challenging and expensive. You do not get to disrupt people with any message you want anymore. You need to earn their attention (and time).

🛎 In this episode, Marc sits down with Road 55 CEO, Rob LeLacheur, to uncover the benefits of adopting a media company mindset and the importance of telling your story.

About Rob

Rob LeLacheur, the owner of Road 55, is an experienced public speaker who helps businesses and organisations develop the mindset of a media company. With over 25 years of experience in media, entertainment, and event planning, Rob has a deep understanding of media brand building and the power of storytelling. All focused on helping businesses achieve their goals.

Get your copy of The Most Amazing Marketing Book Ever: https://amzn.to/43ndlGr

At Road 55, Rob and his team work with clients to create original and engaging content that connects with their audience, using a variety of mediums such as video, podcast, social media, and newsletters. Rob's presentations are interactive and filled with practical tips and real-world examples, giving audiences a clear roadmap for how to create content that captivates and connects.

Connect with RobConnect with Rob

https://Road55.ca TW: @rjlolly

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you onMarc's online calendar.

Get your copy ofLights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatreon Amazon:https://amzn.to/2PFj8a2ordirectly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG:https://www.instagram.com/marcjlhaine
• FB:https://www.facebook.com/MasterofExperiences
• TW:https://twitter.com/MarcHaine2
• LI:https://www.linkedin.com/in/marchaine/
• YT:https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue ofvideo and audio podcasts here.

Episode 152: Creating an Irresistible Candidate Experience: Secrets to Attracting and Hiring Top Talent with Marc Haine

In a highly competitive job market, employers face the challenge of attracting and recruiting top talent while ensuring their recruitment strategies align with the needs and expectations of job seekers, all while maintaining a strong employer brand and providing a positive candidate experience.

🛎. In this episode of Marc Haine Live, Customer Experience Strategist, Marc Haine explores strategies to align recruitment strategies with job seeker expectations, maintain a strong employer brand, and provide a positive candidate experience.

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932 

🗓️  https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG: https://www.instagram.com/marcjlhaine
• FB: https://www.facebook.com/MasterofExperiences
• TW: https://twitter.com/MarcHaine2
• LI: https://www.linkedin.com/in/marchaine/
• YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

 

Crafting Meaningful Work Experiences: How to Make Work Fulfilling with Jesse Brisendine

It's a shame: talented individuals, once passionate about their jobs, now trapped in a cycle of unhappiness and discontent. The consequences are dire, as they either quietly disengage, leading to soaring turnover costs and disruptive knowledge gaps, or worse, they remain tethered but never truly soar to their fullest potential. In today's competitive business landscape, retaining talented employees and ensuring their productivity and satisfaction are vital for success.

🛎  In this episode

Marc sits down with Strategic Advisor, Jesse Brisendine. They explore practical approaches to designing meaningful work experiences that align with employees' values, passions, and aspirations.

ABOUT JESSE

Award winning speaker & best selling author Jesse Brisendine is a world renowned expert who works with individuals and organizations to move beyond their limitations, unlock their greatness, & build their Camelot.  Business leaders, Hollywood celebrities, entrepreneurs, C-suite executives, medical professionals, and educators have utilized Jesse's services to achieve unprecedented levels of personal mastery & fulfilment.

Jesse is a big fan of buffets, professional wrestling, and finding the silver lining in any situation

Connect with Jesse

Jessebrisendine.com LI: https://www.linkedin.com/in/jessebrisendine/

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932 

🗓️  https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG: https://www.instagram.com/marcjlhaine
• FB: https://www.facebook.com/MasterofExperiences
• TW: https://twitter.com/MarcHaine2
• LI: https://www.linkedin.com/in/marchaine/
• YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

 

The One Thing Companies Get Wrong With A Sales Team Every Time with Vaughn

 

So, you have a high-performing salesperson in your team who is smashing targets left, right, and center.

The next logical step would be to promote this person to sales manager, right? Not so fast. This, is where many businesses falter.

🛎 In this episode

Marc sits down with world-class, business mechanic, Vaughn Sigmon to discuss the common misconception of promoting the top salesperson to a sales manager, and reasons why it can lead to ineffective sales management.

We'll be sharing some best practices and tips for driving effective sales leadership.

ABOUT VAUGHN

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. He has worked with hundreds of businesses, helping them deploy his programs and advice. His methods are brought from his real-world experience working on the front lines and living the role of a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice and direction. He is a former executive with CarMax, the world's largest and most respected company in the auto industry and is a Fortune 100 Best Places to Work. His motto is “no matter what business you’re in; you’re in the people business.

He is the author of The Road Map to Difficult Conversations With new ones coming soon. The One Thing All Sales Managers Must Know How to Recruit, Interview and Hire Great Salespeople

Connect with Vaughn

www.reltraining.com LI: https://www.linkedin.com/in/vaughnsigmon

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About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932 

🗓️  https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG: https://www.instagram.com/marcjlhaine
• FB: https://www.facebook.com/MasterofExperiences
• TW: https://twitter.com/MarcHaine2
• LI: https://www.linkedin.com/in/marchaine/
• YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

 

The One Thing Companies Get Wrong With A Sales Team Every Time with Vaughn

 

So, you have a high-performing salesperson in your team who is smashing targets left, right, and center.

The next logical step would be to promote this person to sales manager, right? Not so fast. This, is where many businesses falter.

🛎 In this episode

Marc sits down with world-class, business mechanic, Vaughn Sigmon to discuss the common misconception of promoting the top salesperson to a sales manager, and reasons why it can lead to ineffective sales management.

We'll be sharing some best practices and tips for driving effective sales leadership.

ABOUT VAUGHN

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. He has worked with hundreds of businesses, helping them deploy his programs and advice. His methods are brought from his real-world experience working on the front lines and living the role of a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice and direction. He is a former executive with CarMax, the world's largest and most respected company in the auto industry and is a Fortune 100 Best Places to Work. His motto is “no matter what business you’re in; you’re in the people business.

He is the author of The Road Map to Difficult Conversations With new ones coming soon. The One Thing All Sales Managers Must Know How to Recruit, Interview and Hire Great Salespeople

Connect with Vaughn

www.reltraining.com LI: https://www.linkedin.com/in/vaughnsigmon

----more----

About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932 

🗓️  https://meetwith.marchaine.com

• [email protected]
• http://MarcHaine.com
• IG: https://www.instagram.com/marcjlhaine
• FB: https://www.facebook.com/MasterofExperiences
• TW: https://twitter.com/MarcHaine2
• LI: https://www.linkedin.com/in/marchaine/
• YT: https://www.MarcHaineLive.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.