Path to Good

by VIPdesk Connect

VIPdesk Connect is an innovative company out to transform the customer service industry. We are committed to ELEVATING the human experience – delivering positive customer experiences through team members we deeply care about. Join us on our journey as we set out to do good for our team members, clients and customers.

Episodes

The Circle of Good

16m · Published 08 Mar 20:55

Sally, Maggie and Jen discuss paying a living wage (it involves a 90 page research paper created by Maggie) and how they go about finding clients who agree with their values. They also discuss ways they develop a career path for the teams and how they recognize team members both internally and publicly.

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Annual Awards

16m · Published 31 Jan 20:46

The team reflects on the company annual awards ceremony held earlier that day. The annual awards honor the accomplishments of the team and are broadcast live to the entire company. Sally, Maggie and Jen discuss why they love the ceremony, their favorite awards and the rise of the "special secret awards"

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Looking back on 2018

16m · Published 15 Jan 15:39

Sally, Jen and Maggie reflect on 2018 initiatives including new roles, peer recognition programs, the WorkHuman conference and making the Inc 5000 list. They also discuss what they are looking forward to in 2019 including working with other companies that share our company values.

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What is a B Corp and why is it important?

23m · Published 17 Aug 20:02

In this episode Jen, Maggie and Sally discuss why they decided they wanted to apply for the B Corp (Benefit Corp) certification. They review their initial survey results and discuss where VIPdesk shines and the areas of opportunity. They also talk about the company book club and the importance of personal growth and development. --- Send in a voice message: https://anchor.fm/path-to-good/message

Perspectives from the Team

25m · Published 06 Jun 19:19

In our second episode we talk to our team members Caylin and Melissa about their perspectives on our culture through the lens of a new team member and a long time team member. We also discuss Melissa winning an award for Contact Center Manager of the Year and how we get to know our remote team members. --- Send in a voice message: https://anchor.fm/path-to-good/message

Building a Culture that Cares

13m · Published 07 May 16:36

The very first episode of Path to Good! Hosts Jen, Maggie and Sally introduce ourselves (we love travel, cold places, arugula and elevating the human experience) we also describe our mission and what "Path to Good" means to our company VIPdesk Connect. --- Send in a voice message: https://anchor.fm/path-to-good/message

Path to Good has 36 episodes in total of non- explicit content. Total playtime is 11:59:04. The language of the podcast is English. This podcast has been added on October 26th 2022. It might contain more episodes than the ones shown here. It was last updated on May 20th, 2024 09:11.