19m ·
Published
30 Nov 09:00
In this episode, host Kristian Lupinski and CMO of CM.com, Mark Appel, discuss the importance of hyper-personalisation, unique ways you can reach out to your customers and the need to adapt to the new demands of travellers. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
27m ·
Published
24 Nov 12:00
Join host Kristian Lupinski and special guest Sheila Krishnan, the Commercial Director at Hamilton Hotel Partners, as they discuss new trends in business intelligence, different stages of the booking process and what Hoteliers can look out for in the future.Plus at the beginning of the episode, we have a brief interview with the SHMS Student Direct of World of Hospitality, Kexin Kojam Zhang, to give us a quick brief on our upcoming partnered event - Human-oriented Hospitality! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
33m ·
Published
04 Nov 12:00
As the world returns to travel, accommodations have to adapt quickly to a new type of guest. This week, host Kristian Lupinski and Founder and CMO of Smiling House Luxury, Moriya Rockman, discuss the current state of short-term rentals, what a traveller looks for in an accommodation, and how hoteliers can utilise unique selling points found in the short-term rental industry. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
23m ·
Published
27 Oct 10:00
This week we dive into the state of hospitality in the UK with special guest, CEO and Founder of TIP Hospitality, Martijn Mulder.In this episode, we take a closer look at how hospitality has been affected by the pandemic, Brexit and how hoteliers can retain staff through programs such as TIP Hospitality. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
21m ·
Published
19 Oct 13:00
Did you know that about only 6% of hotels in Latin America (LATAM) are operated by global chains? Meaning that 94% are independent. With a range of options that are out there for independent owners, how do they know what will work best for them? How do they compete but also retain their sense of individuality?This week join host Kristian Lupinski and Founder & CEO of DOT Hotels, Iñaki Gonzalez Arnejo, as they discuss this and more! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
24m ·
Published
12 Oct 07:00
We are back with Season 2!What is total revenue management? What are some missed opportunities for revenue that are common among hoteliers? And what can hoteliers do about it? Join host Kristian Lupinski and special guest Pablo Torres as they discuss these topics and more! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
23m ·
Published
24 Aug 10:00
This week we welcome Michael McCartan, the Chief Growth Officer of Atomize. In this episode, we discuss revenue management technology and the need to stay up to date with the latest technologies. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
26m ·
Published
18 Aug 09:00
This week we welcome fellow hospitality podcaster 🎤 Wil Slickers of Slicktalk the Podcast. We dive into Wil’s professional career and the importance of creating valuable content for hospitality professionals. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
40m ·
Published
10 Aug 11:00
🙌 New Podcast Up! 📻 This week, we speak with 🎤 Lee Curtis - the CEO and co-founder of Reside Worldwide. We explore corporate business travel and what the future may look like. We also discuss what hotel owners can do to add that extra level to the guest experience. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices
36m ·
Published
04 Aug 11:00
In this episode, we welcome Adele Gutman Milne who is the host of the Hospitality Reputation Marketing podcast. We explored alignment, the importance of all being on the same page from sales, marketing, operations and communications for the best guest satisfaction and higher revenue. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices