For Business Leaders, By Business Leaders

Our episode 15 guest, Troy Hoffman, founder of Simpluris, recalls from his own experiences and discusses the importance of finding a balance between working on the business and working on yourself. He and Lead2Goals' Scott De Long discuss this and other aspects of his approach, successes and more.

In January 2007, Troy Hoffman opened the doors of Simpluris, Inc. with a small team of experts. Within 5 years, Simpluris has become a nationally recognized claims administrator with 50+ employees, offices in 3 states, and has received recognition from Inc. 500 for its achievements. Before Troy built Simpluris, he was hired as the Director of Class Action Services for a well-known settlement administration company that at the time did not work in class actions. During his tenure there, he took the non-existent Class Action department and created brand recognition on a national scale. His accomplishments included the development of case administration systems, comprehensive data tracking technology, and a core training system increasing efficiency and accuracy. Troy has been a leader in developing comprehensive information technology structures that service clients with improved case management tools, producing cost-effective case solutions lowering administrative costs for clients. Troy’s unique combinations of competencies coupled with Simpluris’ experienced team, offers its clients an innovative and cost effective case administration partnership. Troy is a frequent guest lecturer in the industry on class action related topics, including online claims filing, class notice campaigns and other current issues within class action administration. Troy earned both his undergraduate degree in Multi-National Financial Management and his Masters in Performance Management Psychology from Florida State University.

Learn more about Simpluris by visiting www.simpluris.com.

For Business Leaders, By Business Leaders is a weekly podcast series brought to you by Lead2Goals, a business management consulting firm based in San Clemente, California. Learn more by visiting www.lead2goals.com.

In episode 14 of For Business Leaders, By Business Leaders, Benefit Associates' Managing Partner, Jennie Rello, talks about establishing business processes to ensure multiple branches are putting out a consistent message with consistent service. 

Jennie is the managing partner of Benefit Associates. She directs the administration department, specializing in staff development and financial operations, and has worked with retirement plans since 1983.

Jennie is the current President of Entrepreneur Organization (EO) of Orange County. The Entrepreneurs’ Organization (EO) is a global, peer-to-peer network of more than 12,000 influential business owners with 170 chapters in 53 countries. Founded in 1987, EO is a catalyst that enables leading entrepreneurs to learn and grow to infinity and beyond.

Benefit Associates has been helping employers with their retirement plan needs since 1982. They believe in continuity of account management and close contact with our clients, their legal counsel, and tax advisors. They know that the same answer is not right for every employer, so they focus on client-driven objectives and design plans that are workable and congruent with the client's goals.

Learn more about Benefit Associates by visiting their website.

For Business Leaders, By Business Leaders is a weekly podcast series brought to you by Lead2Goals, a business management consulting firm based in San Clemente, California. Learn more by visiting www.lead2goals.com.

Our episode 13 guest, Susan Asay talks about what lead her to start her business, APEX PROaupair. Susan had a specific need and when she couldn't find a company to deliver that need, she opted to start a business filling that need; this is her story.

About Susan:

As a working mother with two children, a demanding career and no local family support, I personally understand the challenges that families face looking for high quality childcare. Not only is it time consuming, it’s also a very difficult and emotional process to navigate alone.

apex PROaupair is a boutique au pair agency dedicated to matching American host families with experienced professional au pairs. Our unique programs ensure that families can find the right experience to match their needs, whether they have a new baby, multiples, a toddler or a child with special needs and have a wonderful cultural exchange experience in the safety of their home. Founded in 2008, PROaupair is designated by the U.S. Department of State and is the only au pair agency specializing in live-in professional childcare.

Learn more about apex PROaupair by visiting their website.

Learn more about Susan Asay by visiting her LinkedIn page.

For Business Leaders, By Business Leaders is a weekly podcast series brought to you by Lead2Goals, a business management consulting firm based in San Clemente, California. Learn more by visiting www.lead2goals.com.

Our episode 9 guest, Kevin Landry, sits down with Lead2Goals' Scott De Long to chat about core values and their importance.

Mr. Landry is the CEO of KML Enterprises Career Development LLC. He joined New Horizons Worldwide in March 2006 as the Vice President & General Manager of the Franchisor’s company owned locations in Southern California. On June 1, 2007, Mr. Landry purchased the assets of the operation under his holding company, KML Enterprises Career Development LLC. In this role, he is responsible for the day to day management and operations of the ten locations throughout California, Arizona and Nevada. The territory includes offices in Anaheim, Burbank, Gardena, San Diego, San Bernardino, Sacramento, Reno, Las Vegas, Tucson, Sierra Vista and Salt Lake City. In excess of 150 individuals are employed throughout the territories.

To learn more about Kevin Landry and his business, please visit www.NHLearningGroup.com.

For Business Leaders, By Business Leaders is a weekly podcast series brought to you by Lead2Goals, a business management consulting firm based in San Clemente, California. Learn more by visiting www.lead2goals.com.

Our episode 5 guest, Rob Johnston sits down with Lead2Goals' Scott De Long to chat about what makes his company, Johnston Pacific Commercial Real Estate, unique. Located in San Clemente California, Johnston Pacific Commercial Real Estate, Inc. was established in 1991 to provide superior service, solutions and results to commercial real estate clients conducting business in South Orange County. We have remained committed to becoming the most effective - not the largest - brokerage firm in this market. We believe our local expertise provides us with a competitive advantage over our competition and directly benefits our clients' bottom line. Rob serves as President of the company.

Learn more about Johnston Pacific Commercial Real Estate.

For Business Leaders, By Business Leaders is a weekly podcast series brought to you by Lead2Goals, a business management consulting firm based in San Clemente, California. Learn more by visiting www.lead2goals.com.

Our episode 7 guest, Keith Fiscus talks about how he transitioned from being an ER Nurse to owning his own business. Keith is the President and CEO of Innovative Career Resources. Here is a bit about his company:

Importance of establishing trust in your business: Trust is critical in any relationship where it be business or personal, but especially in the employment / HR world and even more so in CA with so many legal hurdles for both the employee and employer to navigate. If our clients feel and know that we have their best interest in mind, and are here not only as a professional recruiter, but also an additional expert resource as it relates to the job market, current employee law, and more so that we are here to protect them and mitigate as much risk as possible rather than just trying to “fill a position."

Processes you go to building that with (employees, customers, vendors): Many times when we enter into a partnership with a client, our first step is to tour their facility… This helps us A) get a feel for the environment, B) make sure we are a good fit for their needs based on culture and core values, and C) look for areas where safety may be an issue and where we can come in and provide guidance and possible suggestions on how we can avoid potential risk to them, and us.

When building a relationship and trust with our associates, we rally approach it from a consultative and coaching approach… We take the time to meet every potential candidate whether it be in person, or now days skype depending on logistics and their availability… We put them through a thorough interview process to make sure we are in alignment with their career goals & objectives, as well as making their career search as stress-free as possible. We go through great lengths to coach them in resume building, presentation, interviews skills, etc. anything we can do to help them be successful before, during and after their interview.

Learn more about Innovative Career Resources.

For Business Leaders, By Business Leaders is a weekly podcast series brought to you by Lead2Goals, a business management consulting firm based in San Clemente, California. Learn more by visiting www.lead2goals.com.