Service Industry Success
by Brian HardingService industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.
Copyright: © 2024 Brian Harding
Episodes
167. The Exact Moment I Knew We Were Going to Crush it
18m · PublishedAs entrepreneurs and business leaders, we are much more likely to have massive concerns of failure than we are to huge amounts of confidence that our success will exceed our wildest dreams.
For me, there was one moment that I knew that was exactly what was going to happen for us and our company.
Tune in and I’ll tell you about that moment and how it can help you with your team.
Check out Brian's new group: Business TIPS!
For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability
Learn more about Business TIPS at: http://www.joinbusinesstips.com
Get more at: https://www.serviceindustrysuccess.com
166. What are the Best Practices for Talent Acquisition and Retention?
19m · PublishedAs talent availability is beginning to open up a little bit, it’s time to start thinking about how we will go get - and keep – the talented employees that will help us succeed.
Tune in to see what has worked for me and those I help.
Check out Brian's new group: Business TIPS!
For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability
Learn more at: http://www.joinbusinesstips.com
Get more at: https://www.serviceindustrysuccess.com
165. How Can We Improve Our Operational Efficiency?
19m · PublishedWe all want more efficiency. But it can be so elusive!
This week I’ll explain what I think the obstacles are, and then stay tuned to hear what I did to gain real efficiency after struggling for way too long.
Check out Brian's new group: Business TIPS!
For less than $100 per month (with no commitment or contracts) you can ask Brian any question you have, and get an immediate answer, about how to improve your business, your growth, your team, your processes, or your profitability
Learn more at: http://www.joinbusinesstips.com
Get more at: https://www.serviceindustrysuccess.com
164. What are Effective Methods for Conducting Competitor Analysis?
24m · PublishedA listener, named Chris wrote me and asked “What are effective methods for conducting competitor analysis?”
Tune in and you’ll hear my answer
Check out Brian's new group - where for less than $100 per month (with no commitment or contracts) you can ask any question you have about how to improve your business, your growth, your team, your processes, or your profitability - at: www.joinbusinesstips.com
Get more at: https://www.serviceindustrysuccess.com
163. A Case Study on How Not to Handle the Frustration of Rising Wages
19m · PublishedIt’s been hard to stay on top of wage increases and employee expectations the last few years.
Knowing when to grant wage increases and when to say no has been challenging.
Talented employees are hard to find… And… There is a finite amount we can spend on wages and still be profitable.
It can be frustrating. Very frustrating.
Here’s a case study on how not to handle it.
Check out Brian's new group at: www.joinbusinesstips.com
Get more at: https://www.serviceindustrysuccess.com
162. What are Some Tips When Promoting a New Supervisor or Manager?
21m · PublishedPromoting a supervisor is an amazing time. It’s can really be exciting.
And, sometimes, there is also a steep learning curve – which is not so awesome for everyone.
Luckily many of the problems we are likely to face are predictable and avoidable.
Tune in and I’ll share some common problems to get out in front of when promoting a new manager or supervisor.
To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to [email protected] with the word "group" in the subject.
We will send you back the Zoom link so you can join us on our next call.
Get more at: www.serviceindustrysuccess.com
161. How Can We Develop a Stronger Company Culture?
17m · PublishedOne of the most common questions I hear when people find out what I do for a living is “How can we develop a stronger company culture?"
Tune in and I’ll share how I typically answer.
To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to [email protected] with the word "free group trial" in the subject.
We will send you back the Zoom link so you can join us on our next call.
Get more at: https://www.serviceindustrysuccess.com
160. Us Against the Solution Box
19m · PublishedHow did I make sure I was focused on the parts of my customers’ journey I thought could make the most impact on sales, retention, and word-of-mouth advertising?
I competed against the “Solution Box”.
What is the solution box?
Tune in to find out!
To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to [email protected] with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.
Get more at: https://www.serviceindustrysuccess.com
159. How Can I Define My Company's Competitive Advantage?
23m · PublishedYou know your company is great.
And you want potential customers and referral sources to know too.
But it’s not easy to put your greatness into words.
Why is that?
More importantly, how do we overcome it?
Tune in and I’ll tell you what worked for me.
To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to [email protected] with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.
Get more at: https://www.serviceindustrysuccess.com
158. How Can I Better Understand My Target Market?
23m · PublishedIt’s almost impossible to articulate how hard our lives are when we don’t understand our clients.
And, once we truly understand customers, and potential customers, our lives are profoundly easier in ways that are unimaginable before we have that clarity.
Tune in to hear how we can gain the understanding that makes everything fall into place.
To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to [email protected] with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.
Get more at: https://www.serviceindustrysuccess.com/
Service Industry Success has 179 episodes in total of non- explicit content. Total playtime is 63:26:56. The language of the podcast is English. This podcast has been added on October 28th 2022. It might contain more episodes than the ones shown here. It was last updated on May 24th, 2024 19:40.