TCN Talks

What if you had the power to shape the future? Our latest conversation with business growth strategist, Meredith Elliott-Powell, will equip you with the insights to do just that. Meredith, a Hall of Fame speaker and award-winning author, lends her expertise on the profoundly transformative impacts of exceptional leadership. Brace yourself as we navigate the thrilling journey of leadership, its role in unlocking individuals' potential, and the courage it demands in prioritizing the wellbeing of others.

We delve into the heart of leadership, exploring pivotal aspects like vision casting, effective communication, and embracing accountability. Meredith also introduces us to the concept of a future-focused workforce. She shares strategies on fostering a proactive culture that anticipates disruption and champions change even before it becomes a necessity. Moreover, she offers practical tips on setting your team on a successful path amidst inevitable industry shifts.

In the end, Meredith illuminates the necessity of adjusting values and embracing change without losing sight of the company's core mission. We tackle the vital task of continuously revisiting goals and values to align them with the organization's vision. This riveting conversation concludes with a powerful thought: Leaders shape the future and transform their teams. Join us in this profound discussion that will push you to introspect your leadership skills and prepare you to navigate the ever-evolving marketplace of today.

Guest:
Meridith Elliott Powell, Business Growth strategist and award-winning
author, and a Hall-of-Fame speaker

Host:
Chris Comeaux, President / CEO of TCN

https://www.teleioscn.org/tcntalkspodcast/how-to-thrive-no-matter-what-the-future-brings

Podcast Sponsor:
Delta Care Rx
https://www.deltacarerx.com/

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

Get ready to embark on an exhilarating journey toward the future of hospice and palliative care! We're thrilled to bring you along as we chat with our distinguished guest, Marian Grant. As an accomplished palliative care nurse practitioner and consultant for industry powerhouses like C-TAC, CAPC, and NPHI, Marian has a wealth of experience and unique insights to share.

First, we'll explore Marian’s fascinating career transition from the world of advertising to the front lines of nursing. What inspired such a change? And how does her diverse background inform her approach to patient care? We'll delve into these questions and more.

Marian also shares her visionary ideas for a possible revamp of the hospice benefit system. Picture this: care that is tailored to individual needs, enabling patients to access palliative services wherever they feel most comfortable. We'll also discuss the pressing need for more adaptable services, along with innovative strategies to identify individuals who might require care earlier than the typical six-month prognosis.

As we venture further, we navigate the crossroads of palliative care and a host of specialties such as oncology, heart failure, and dialysis. We dig deep into the compelling evidence showing the cost benefits and overall impact of integrating palliative care alongside ongoing treatments.

A discussion with Marian wouldn't be complete without marketing insights from Marian, a seasoned consultant, who highlights the importance of showcasing the true benefits of palliative care. Instead of spouting off impersonal statistics, we learn to tell heartening stories that truly illuminate the transformative power of palliative care for those contending with serious illnesses. Tune in, learn, and be inspired!

Download: Serious Illness Messaging Toolkit

Guest
Marian Grant,
A consultant who works with CTAC, CAPC,
and NPHI on policy and with others on Messaging

Host
Chris Comeaux,
President / CEO of Teleios Collaborative Network

https://www.teleioscn.org/tcntalkspodcast/rethinking-and-redesigning-the-future-of-hospice-and-palliative-care

Podcast Quote:

"Stop using old hands as the visual for palliative care." - Marian Grant


Podcast Sponsor:
Delta Care Rx
https://www.deltacarerx.com/

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

Have you ever wondered about the behind-the-scenes of hospice care and the innovative approaches being taken to improve patient and caregiver wellness?  This episode might just be what you're looking for!  Joined by our guest, Mark Cohen, we take you through July's hospice care news, reflecting on a quieter month compared to June.  Mark shares his unique hospice story which began in 1995, and the importance of field-shadowing for admin staff.  We also discuss the declining coverage of physician-assisted suicide, medical aid in dying, and medical marijuana legalization. 

Mark identifies ten themes from the recent news that we explore in detail.  These range from futuristic articles to innovative remembrance services.  Mark and I also delve into the impact of diminished news coverage on the hospice sector and the state of news pitching.  The discussion takes an interesting turn as we look at the emerging attention to hospice care for the urban homeless population, and legislation like the Palliative Care and Hospice Education Training Act. 

There's more!  Mark and I highlight top stories that have made headlines, including abuse allegations against Papa and the rising influence of private equity in healthcare. We also talk about the pressing staffing challenges in hospice care and the innovative solutions being implemented to address them.   As we conclude, we reflect on the effects of diminished news coverage on the hospice sector and the current state of news pitching.  Trust us, you do not want to miss this episode if you're looking to stay informed about the latest in hospice care news.

TCNtalks Guest:

Mark Cohen,  Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe Communications

TCNtalks Host:

Chris Comeaux, President / CEO of Teleios Collaborative Network

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

What if there was a tool that could transform the way we deliver healthcare? That’s the question we explore with Dr. Harry Feliciano and Rhonda Oaks in this riveting discussion about the International Classification of Functioning, Disability and Health (ICF). Dr. Feliciano, a seasoned geriatrician and former senior medical director, brings a rich history of experience in public health and preventive medicine to the table. He shares invaluable insights from his time on the front line of healthcare, as well as his personal journey as a family caregiver.

On the other hand, Rhonda, a certified hospice and palliative care nurse, divulges her expertise on classification systems in healthcare. She illustrates how the ICF can be instrumental in stratifying dementia patients, tracking health outcomes, and considering the impact of social determinants and family care on a patient's prognosis. We also venture into some forward-thinking ideas about the integration of artificial intelligence and digital media with the ICF to capture classes of information. Listen in, it's not every day you get to peek into the future of healthcare delivery.

Guest:

Dr Harry Feliciano
Former Senior Medical Director for Palmetto GBA

Rhonda Oakes
Certified Hospice and Palliative Nurse serving as Community Clinical Liaison at Four Seasons


Host:

Chris Comeaux, President / CEO of TCN

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

How would you feel if you had the chance to bring peace, comfort, and a sense of closure to someone at the end of their life? Join me as I sit down with Carla Davis, a senior vice president of Hospice and Palliative Care Operations and Business Development for LHC Group, who was moved by this exact idea as a teenager. Carla shares her inspiring journey to hospice care and helps us to unravel the implications of the recent acquisition of LHC by Optum Health Services for the aging U.S. population. As we explore the compelling power of hospice and palliative care, I am sure you will appreciate the transformative impact it has on lives. 

We also take a closer look at the recent research findings on hospice and palliative care reimbursement rates. Delving further, Carla and I discuss the implications of fraud and abuse in the sector, even while providing quality care to patients. You wouldn't want to miss Carla's poignant personal story about her father and how hospice care brought comfort and peace in his final days. As we ponder on the future of hospice care and its integration, I invite you to tune in and uncover its profound potential to enrich lives.


Guest:

Carla Davis, 
SVP of Hospice and Palliative Care Operations and Business Development for LHC Group

Host:

Chris Comeaux, 
President/CEO of TCN

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

Ever wondered how the media shapes our understanding of hospice care? Listen in as my guest, Mark Cohen, and I dissect the top stories from the past month. Mark, enlightens us on the intricacies of Marketing, PR, and external communications - essential tools for navigating the news. We scrutinize the whirlwind of dueling offers for a medecist option care and Optum, the controversy over Alive Hospice in Nashville, and the damaging coverage of hospital chain HCA.

In this podcast, Chris continues the monthly program that will be airing throughout 2023.  Mark Cohen is the Editor & Publisher of Hospice News Today, an essential news and issues management briefing published 365 days a year for hospice leaders. He also is Principal of his strategic communications firm, Cohen-Fyfe Communications. 

Mark spends hours each day reviewing and abstracting articles that make up his daily news brief, Hospice News Today.  In this monthly podcast Chris and Mark highlight the top 10 news stories of the prior month.  This monthly episode is a great resource for busy hospice and palliative care leaders, staff, and Board.  Mark’s perspective is unique given his purview of the volume of articles as he scours 100’s of news sources to produce Hospice News Today. 

Chris’s perspective is what do hospice and palliative care leaders need to know to help lead their organizations and teams today but also what they need to know in order to prepare for tomorrow as well.  Both perspectives make for an enlightening show, so enjoy this podcast as Mark and Chris highlight their picks for the top 10-ish news articles for the past month (along with their honorable mentions that didn’t quite make the cut). 

Switch gears with us as we plunge into the latest news on physician-assisted suicide, medical aid, and dying. We examine a gamut of developments, from expanded eligibility in Oregon and Vermont to the eye-opening documentary, Last Flight Home. Mark and I also delve into the poignant world of grief and bereavement, offering insights into a variety of personal grief journeys. Hear my perspective from the top of the corporate ladder on the most impactful happenings of June.

Fasten your seatbelts as we race through the latest hospice-related news, shedding light on studies that link hospice care to significant savings. We discuss the merits of the Medicare hospice benefit and the projected cost of hospice care by 2032. We shine a spotlight on the importance of dying with dignity and debunk some common myths about death. We also tackle the issue of staffing shortages in nursing homes and the impact of green card processes on this sector. Lastly, we wrap up with a lively chat on leadership quotes and the challenges of fostering effective teamwork. Mark and I are excited to take you on this enlightening journey through the labyrinth of hospice care news, so tune in and join the conversation.

This is a great listen.  Join us, this is timely, relevant, and packed with need-to-know information. 

Guest:

Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe Communications

Host:

Chris Comeaux, President / CEO of Teleios Collaborative Network

Quotes in podcast:

"Managing is getting paid for home runs that someone else hits."

"Finding good players is easy. Getting them to play as a team is another story."  

- Casey Stengel

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

What if AI could cure healthcare of burnout? Join us for an enlightening conversation with Jack Neil, CEO of HANK AI, as we uncover the incredible potential of AI and machine learning in the healthcare industry. From Jack's personal journey into this fascinating field to his favorite books that shaped his leadership style, this episode is a treasure trove of insightful information.

Discover how AI is revolutionizing various aspects of healthcare, from the revenue cycle, precision medicine, to computer vision. We also touch on the effects of technology, including the internet and social media, on our lives and mental health. As medical professionals, we discuss the importance of using technology as an accelerator to enhance processes, rather than completely transforming them.

As we dive into automation and its implications for the future of work, we explore how AI can help streamline communication and find commonalities in our conversations. This technology has the potential to reduce the need for certain tasks, allowing healthcare professionals to focus on what truly matters: the art of healthcare. Don't miss this thought-provoking discussion on the remarkable opportunities AI offers in the world of healthcare and beyond.

Host: Chris Comeaux, President / CEO of Teleios Collaborative Network

Guest: Jack Neil, MD, CEO of Hank.ai

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

Do you ever feel overwhelmed by the challenges that come with leading hospice and palliative care programs?  Join us for this episode as Chris Comeaux, TCNtalks Host, talks about  passion for hospice and palliative care, and explore the complexities of leadership within this industry.  With his 28 years of experience and authoring a book on leadership,  tackles a  unique Future External Environmental Scan (FEES) process, a sophisticated way to plot your course for the future and guide your decision-making.

Navigating the challenges in the healthcare industry can seem like a daunting task, but we're here to break it down for you. From demographic and workforce obstacles to reimbursement, EMR, and regulatory challenges, Chris discusses ways to access capital, maximize fundraising, and leverage philanthropy efforts to overcome these hurdles. With the added impact of COVID-19, the looming insolvency of Medicare, and the influence of private equity on healthcare, we provide valuable insight into customers' perceptions of healthcare, tax status of hospitals, nonprofit governance, and the effects of private equity on competition and substitution.

But it's not all challenges and obstacles; Chris also explores reculturing our organizations and creating a defensible moat to stand strong against competition. Highlighting the importance of a strong company culture that reflects its leadership, as well as the concept of 'digging a moat' to protect your business.  Remember, life is either a daring adventure or nothing, so come along for the ride as we help hospice and palliative care leaders navigate the ever-changing landscape of this vital industry.

Host:  Chris Comeaux, President / CEO of Teleios Collaborative Network

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

Are you interested in the latest developments in hospice care? Join us and our insightful guest Mark Cohen as we explore May 2023's top news stories in the healthcare industry, focusing on hospice providers, labor and employment, physician and nursing, end of life care, palliative care, and the hospice business. Mark shares his valuable experience in corporate philanthropy and its impact on his work in healthcare, providing us with a unique perspective on these crucial topics.

Together, we discuss long-term care, physician-assisted suicide, merger and acquisition news, local hospice providers, labor and employment news, and end-of-life care, delving into the recent reaction to rumors about the potential sale of Nashville's nonprofit Alive Hospice. Furthermore, we examine not-for-profits investing in the future through simulation labs, unionization activities, nurse burnout, staffing ratios, nurse shortages, and fraudulent nursing diploma mills. Don't miss this engaging episode packed with essential information and valuable insights for anyone interested in healthcare industry news.

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast

In this podcast, Chris interviews Janelle McCallum, Chief Clinical Operations Officer with TCN and Alan Seivers, Partner with B2B CFO®.  Years ago, there was a great TV series called “Diagnosis Murder” with Dick Van Dyke where he, as a super sleuth, could solve any challenge, riddle, and murder.  

Using this as a metaphor, Chris discusses with Janelle and Alan how they use their skill set to diagnose Hospice and Palliative Care programs.  Janelle and Alan share statistics, measures, and Key Performance Indicators (KPIs) that staff, leaders, and Boards should know about their organizations.  

Chris rounds out the show with one key measure the TCN team has identified in the numerous assessments they have done and he also shares some key measures that can be used to diagnosis palliative care programs.

This is a great listen for staff, leaders, and Boards of hospice and palliative care organizations.  Join us, this is timely and relevant.  

Quote:   Not everything that can be counted counts, and not everything that counts can be counted. - John Doerr

Guest:

Alan Seivers, Partner with B2B CFO ®

Janelle McCallum, Chief Clinical Operations Officer with TCN

Host:  Chris Comeaux, President / CEO of TCN

https://www.teleioscn.org/tcntalkspodcast/diagnosis-hopsice

Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast