Wash Talk: The Carwash Podcast

Host Rich DiPaolo is joined by Dave Hill, operations support and development manager for Transchem and Turtle Wax Pro, a part of OPW Vehicle Wash Solutions, to discuss the five factors of cleaning.
In this episode, Hill explores everything from the significance of water quality and proper pH to understanding the different types of soiling. Hill also covers the impact of particle size and surface type on cleaning efficiency, the role of surfactants and chelates, and the importance of temperature and time in the cleaning process. The episode concludes with practical tips for operators to select the right products for optimal results.
For more information about Transchem and Turtle Wax Pro products, please visit www.transchem.com.

Host Rich DiPaolo is joined by Joseph Moldovan, founder, and Ryan Molinelli, vice president of sales, of Qual Chem. Moldovan and Molinelli delve into the exciting world of nano graphene and Qual Chem's groundbreaking product, Nano Hex. They also explore the essence of nano graphene, its recent emergence in carwashing and the multitude of benefits it brings. Throughout the conversation, Moldovan and Molinelli discuss the surge in graphene-based products, Nano Hex's unique features, feedback from operators and customers, and the future outlook for graphene-based products in car care. Tune in to this episode of Wash Talk for this insightful discussion on the forefront of carwash chemistry innovation.
For more information on Nano Hex, please visit www.qualchem.biz.

Host Rich DiPaolo welcomes Chip Kent, director of sales and marketing for Laurel Metal LLC, to discuss the innovative ways carwash operators can enhance sales and customer satisfaction through modern vending options. Kent shares insights into Laurel Metal's background and its dedication to serving carwash owners and operators.
This episode covers the concept of drop shelf vending and why it's the optimal choice for dispensing car care products, emphasizing its convenience and efficiency. Kent also explores the range of vending machine options offered by his company and elaborates on their features and adaptability to evolving payment methods, ensuring seamless transactions for customers.
The conversation extends to the customization capabilities of these vending machines, allowing operators to tailor product offerings to suit diverse self-serve locations and adapt to changing customer preferences and seasonal trends. Lastly, Kent provides a glimpse into future developments in auto care vending machines, teasing upcoming innovations that will further benefit operators and customers.

Host Rich DiPaolo welcomes Mike Gordon, director of national accounts, and Kipp Kofsky, president, of Arcadian Services, as they delve into the top innovations the company will be showcasing at The Car Wash Show™ 2024.
Gordon and Kofsky begin by discussing Arcadian Services' background and participation at the annual event, hosted by International Carwash Association. In this episode, operators can learn more about the Reclaim Defender and its benefits.
Kofsky also shares more details about Arcadian Services' upcoming presentation at the show as well as other innovations attendees will see while visiting the company's booth #1243.

In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes Amy Olson, consumer marketing expert at WashCard Systems, to discuss effective marketing strategies for carwash operators aiming to boost revenue. The conversation covers various tactics, including promoting speed and convenience in payments, utilizing mobile apps to enhance customer visits and brand loyalty, optimizing on-site marketing strategies with effective signage, harnessing the power of word-of-mouth advertising and referrals, and the benefits of implementing rewash programs. In this episode, listeners gain insights into practical approaches to attract and retain customers in the competitive carwash industry.

In this episode, host Rich DiPaolo is joined by John Waters from Waters Business Consulting Group. Waters delves into the crucial topic of building and sustaining a thriving carwash culture. We explore the significance of cultivating a winning culture in today's carwash industry and how owners and managers can effectively set expectations among their employees. Waters shares insights on the most effective strategies for reinforcing and maintaining a positive team culture, along with approaches to holding employees accountable for upholding established standards. We also discuss fostering a collaborative environment where team members feel empowered to support one another and maintain the company's standards. Tune in for valuable advice and actionable tips on creating a culture that drives success in your carwash business.

Host Rich DiPaolo sits down with Tim Hogue, CEO of Modernwash Buildings and Solutions, to explore the keys to building an innovative modern carwash. Hogue shares insights on the characteristics of a well-designed carwash in 2024, how innovative features drive sales, the latest trends in carwash design and the importance of sustainability. Operators can gain valuable advice on avoiding common pitfalls in carwash construction and learn about the impact of automation and smart systems on facility design. Join us as we uncover the secrets to staying ahead in the dynamic world of carwash innovation. Tune in to this episode of Wash Talk and elevate your understanding of modern carwash design and construction.

Host Brian Ankney welcomes Stuart Hammerschmidt from Shore Corporation. They discuss the intricacies of super concentrates in carwash products. Hammerschmidt differentiates between products marketed as super concentrates and those that genuinely are, using examples to explain how water content in products can misleadingly inflate their perceived quantity and effectiveness. The conversation then shifts toward practical advice for carwash owners on identifying true super concentrates and ensuring they get value for their money. Hammerschmidt highlights the importance of understanding product contents, as demonstrated through the use of a refractometer — a simple, affordable tool that measures the concentration of non-water parts in liquids. Lastly, they tackle other carwash products and practices, including the use of dyes, fragrances, foaming waxes and foam curtains. The dialogue concludes with a rapid-fire round touching on various aspects of car washing, such as prep guns, pH levels, wheel cleaning, spot-free rinses, and blower systems, underscoring the complexity and nuances of maintaining a carwash business.

On this insightful episode of PC&D Unscripted, host Rich DiPaolo is joined by Art Stephens to discuss the recent acquisition of International Drying Corporation by National Carwash Solutions (NCS). Stephens, president and CEO of International Drying Corporation, shares exclusive insights into this strategic move. Stephens discusses why NCS emerged as the perfect partner for the company and elaborates on the specific qualities and synergies that made NCS the ideal choice. The discussion also delves into the strategic significance of the acquisition for International Drying Corporation and how it aligns seamlessly with the company's long-term objectives. Additionally, Stephens covers the roadmap post-acquisition and the envisioned trajectory for growth and innovation. He concludes the interview discussing some new innovations currently in the market and some hints at groundbreaking technologies in the works.

In this episode, host Rich DiPaolo is joined by Chris Armena, vice president of direct sales in North America at Mark VII. DiPaolo and Armena explore the multitude of benefits that water reclaim brings to carwash operations. From cost savings to environmental sustainability, Armena sheds light on why water reclaim is becoming an increasingly essential component of modern carwash businesses. He also addresses some commonly asked questions around water reclaim. Tune in to gain valuable insights into how water reclaim technology is shaping the present and future of carwash businesses, and learn how you can leverage this sustainable solution to drive success in your operations.