Wash Talk: The Carwash Podcast

On this insightful episode of PC&D Unscripted, host Rich DiPaolo is joined by Art Stephens to discuss the recent acquisition of International Drying Corporation by National Carwash Solutions (NCS). Stephens, president and CEO of International Drying Corporation, shares exclusive insights into this strategic move. Stephens discusses why NCS emerged as the perfect partner for the company and elaborates on the specific qualities and synergies that made NCS the ideal choice. The discussion also delves into the strategic significance of the acquisition for International Drying Corporation and how it aligns seamlessly with the company's long-term objectives. Additionally, Stephens covers the roadmap post-acquisition and the envisioned trajectory for growth and innovation. He concludes the interview discussing some new innovations currently in the market and some hints at groundbreaking technologies in the works.

In this episode, host Rich DiPaolo is joined by Chris Armena, vice president of direct sales in North America at Mark VII. DiPaolo and Armena explore the multitude of benefits that water reclaim brings to carwash operations. From cost savings to environmental sustainability, Armena sheds light on why water reclaim is becoming an increasingly essential component of modern carwash businesses. He also addresses some commonly asked questions around water reclaim. Tune in to gain valuable insights into how water reclaim technology is shaping the present and future of carwash businesses, and learn how you can leverage this sustainable solution to drive success in your operations.

Host Rich DiPaolo is joined by Colin Weatherwax, CEO of Cars For Kids. In this episode, Weatherwax shares his journey with Cars For Kids, from its inception to its growth as a notable non-profit organization. We delve into Weatherwax's motivations behind establishing and growing his career with this non-profit organization, exploring memorable moments and impactful projects along the way. Furthermore, Weatherwax discusses avenues for carwash owners, operators and customers to actively participate and contribute to the meaningful work of Cars For Kids. Tune in for insightful advice on partnering with and donating to reputable non-profit organizations, like Cars For Kids, as we uncover ways to make a difference while keeping those wheels shining bright.

host Brian Ankney discusses with James Christian from Centaur Technology Advisors the concept of an IT concierge service. James explains that their service stems from frustrations with traditional IT vendors, leading them to partner with around 300 different organizations to provide tailored IT solutions for clients. This service includes sourcing the best IT providers for clients' specific needs without any extra cost to the clients, as they are compensated via commissions from the providers. James emphasizes the importance of acting as a client advisor and bringing a wealth of experience to help businesses, particularly car washes, utilize technology to become more scalable and efficient. They support businesses in managing their IT solutions and relationships with providers, aiming to make IT concerns less burdensome. James also highlights their role in aiding with internet setup for new locations, ensuring ongoing connectivity, and addressing cybersecurity threats. He notes the significant cost savings they can find for businesses during acquisitions by standardizing and consolidating IT services.

Host Rich DiPaolo is joined by Mack Ewing, director of strategic initiatives for Transchem Group, to delve into the recent acquisition of Transchem Group by OPW Vehicle Wash Solutions (VWS). Ewing explores the significance of this acquisition for Transchem and the opportunities it presents to their customers. Ewing also shares insights into the steps being taken to ensure a seamless integration into the OPW VWS family and what the future vision for collaboration with OPW VWS’s existing carwash brands positively impact the company’s ability to serve customers in various regions and vertical markets. The episode concludes with a glimpse into the exciting innovations and developments Transchem customers can anticipate because of this collaboration with OPW VWS and the transition process for existing Transchem customers and the benefits of Digital Mosaic, a technology platform.

Ryan and Sean McKenna of McKenna Capital and Hurricane Express Wash discuss how they've leveraged their knowledge and passion for real estate to create a successful business model that caters to passive investors. By pooling funds from investors, they acquire and develop express car washes, offering investors the benefits of real estate ownership—such as cash flow, equity upside, and tax advantages—without the direct management responsibilities. This model has not only allowed them to expand their business rapidly but also to provide a unique investment opportunity that combines the stability of real estate with the operational efficiencies and profitability of the car wash sector.

Host Rich DiPaolo welcomes Reuven Birnkrant, CEO of PetroCal Associates, a boutique real estate financing and brokerage firm specializing in carwashes, to discuss crucial aspects of ground leasing real estate for carwash operators.
Birnkrant shares his experience as a real estate broker to address topics such as the impact of the remaining lease term on business valuation, the significance of lease structures like triple net leases, provisions for obtaining financing and recording leasehold mortgages, differences between right of first refusal, right of first offer, and purchase options, benefits of contingency periods for future development, and implications of assignment and sublease rights on the sale of the business. Listeners can expect valuable insights and expert perspectives on navigating the complexities of ground leasing real estate in the carwash industry.

Host Rich DiPaolo welcomes Stewart McClintic, owner of HQ98.com, to discuss the use of two-way radios in the carwash environment. The conversation covers McClintic's background and introduces HQ98.com. The focus then shifts to the integration of two-way radios, exploring how they enhance communication and coordination among carwash staff in a dynamic working environment. McClintic shares insights on recommended usage scenarios for two-way radios and discusses situations where they may not be the optimal choice. The conversation also delves into technological advancements, highlighting features and innovations in modern two-way radios that contribute to workflow efficiency and customer satisfaction. Also covered are strategies for staff training and onboarding, ensuring that employees are proficient in using two-way radios effectively. Looking to the future, McClintic outlines potential technologies, features and options on the horizon in communication devices, providing listeners with valuable insights into the evolving landscape. Join DiPaolo and McClintic in this illuminating conversation that goes beyond the carwash basics, offering a deep dive into the pivotal role of two-way radios in optimizing operations and enhancing customer experiences.

The interview between Brian Ankney and Noel Pena from Digital Recognition Network (DRN) covers various aspects of how license plate recognition (LPR) technology is being utilized, particularly in the car wash industry. Key points include: Overall, the interview highlights the innovative use of LPR technology in marketing, especially for the car wash industry, demonstrating how data-driven strategies can significantly improve customer acquisition and retention.

Host Brian Ankney sits down Greg Tischner from Fuji Electric in the Babcox Media studios for Professional Carwashing & Detailing’s Wash Talk.
The interview provided insights into the technical aspects and importance of Variable Frequency Drives (VFDs) and touchscreens in carwash systems, emphasizing quality, reliability and advanced features as key factors in Fuji Electric's offerings.