Janinegreenasb's podcast

The Covid-19 pandemic has undoubtedly changed the way we manage cases of ASB; we have had to quickly adapt our case management approach in order to deliver a service remotely, as well as facing the challenge of having different types of ASB reported, such as concerns about people refusing to follow self-distancing rules. 

For this episode, I welcome Rebecca Brown, CEO of ASB Help, a national charity established to improve support available for victims of ASB. A large part of the work of the charity is advising and guiding practitioners. 

Rebecca shares some of her advice and practical tips around how best to deliver an ASB service in these challenging times and the tools that remain available to us to resolve issues and support victims. 

Mediation has long been recognised as a tool that can be used to resolve low-level ASB issues and neighbour disputes. Practitioners recognise that getting parties to talk to each other, understand a different point of view, and decide a joint way of living together, can be incredibly effective for nipping disputes in the bud. 

So why is it that rates of referrals have reduced over the years? I am joined by Kim Logan, Managing Director of ADR Mediation, specialising in providing mediation to the housing sector, who shares her views on what mediation is, when it is most effective, how to get residents to engage and how to chose a mediation company.

In this episode, Janine is joined by Craig Freeman, an ASB specialist with particular skills and experiences in using the ASB Injunction. Craig has established partnership processes in relation to using the injunction, with particular success in terms of managing breaches and working to effective power of arrest process. Craig shares some of his learning, thoughts and tips. 

In this episode, Janine is joined by Jenny Herrera. Jenny is the CEO of ASB Help, a charity established to advocate for improved support for victims and witnesses of ASB. Established in 2014, the Community Trigger was introduced as a way for victims to have more of a say in how their cases of ASB are dealt with, as well as a mechanism to request a review. ASB Help have conducted extensive research into the impact of the tool and Jenny shares some of the findings, recommendations and good practice. 

In this episode, Janine chats to Jon Bull, team manager of a drug and alcohol service, about the challenges of dealing with a case of anti-social behaviour where there are drug and/or alcohol dependencies present. Jon will share his expertise, best practice, advice and practical tips, giving listeners an action plan to take away and apply to their own case work.