Knowledge on the Go

Health care organizations across the country are implementing opioid stewardship programs to address the opioid crisis. BJC HealthCare joined the Vizient performance improvement collaborative hoping to discover best practices to improve the mortality rates for their system. The collaborative suggests participants inventory your current efforts as a first step in the process. And right at square one, BJC uncovered one of its hospitals had a unique program that was saving—and transforming—patients’ lives.

Guests:

Amanda Hays, PharmD, MHA, BCPS, CPHQ, System Pharmacy and Outcomes Manager. Center for Clinical Excellence – BJC HealthCare

Jordan Shapiro, Business Process Consultant, Healthcare Informatics, Center for Clinical Excellence – BJC HealthCare

Resources:

Watch the Vizient Opioid Stewardship Program collaborative webcast for additional details.

For more information, email [email protected]

Show Notes:

[00:00 – 01:26] BJC singles out the opioid problem as a focus area and describes the impact on the community

[01:26 – 02:14]  A potential solution is uncovered within their system: EPICC –engaging patients in care coordination

[02:14 – 03:10] The ED provides a key opportunity for connecting patients in need

[03:10 – 04:09] Finding the secret sauce to the opioid addiction recovery efforts

[04:09 – 05:14]  Challenges to efforts

[05:14 – 06:25] Anticipating and overcoming addiction stigma

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Lack of access to care is a critical issue facing too many patients and providers.  More and more consumers, clinicians and health care organizations are investing in virtual health as a solution. Virtual health—or telehealth—may seem like it’s a result of technology advances over the last decade.  But Dr. Elizabeth Krupinski of Emory University explains telemedicine history goes back 40+ years. In this episode, she tells us what’s behind virtual health’s slow build and why it is ready to boom.

Guest:

Elizabeth Krupinski, PhD, Professor and Vice Chair for Research, Emory University Departments of Radiology and Imaging Sciences and Co-Director of  Director of the Southwest Telehealth Resource Center in Arizona

Resources:

Watch the Vizient Improving Care Access through Virtual Health Care Design collaborative webcast for additional details.

For more information, email [email protected]

Show Notes:

[00:00 - 01:33]  Introduction and telemedicine background [01:33 - 2:26]    Benefits of virtual health to patients [02:26 - 03:05]  Benefits of virtual health to providers [03:05 - 04:34]  Which virtual health programs work--and why [04:34 - 05:18]  Getting C-suite buy-n [05:18 - 06:12]  Building the telehealth team [06:12 - 06:48]  Staying ahead of technology changes [06:48 - 07:28]  How technology helps improve outcomes [07:28 - 08:06]  The one thing you can count on with telehealth [08:06 - 08:41]  Practice makes perfect [08:41 - 09:06]  The rewards of virtual health

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When it comes to reversing the burnout trend in health care, colleagues at Temple University Health System just might surprise you with their one word answer. They share that and more in this episode for increasing joy in the workplace.  Featuring Dwight McBee and Mark Meyers.

Guests:

Dwight McBee, CPXP, MBA, BSN

Chief Experience Officer

Temple University Health System

Mark Meyers, DNP, MBA, RN, NEA-BC

Director of Performance Improvement and Healthcare Informatics

Temple University Health System

Resources:

Watch the Vizient Joy in the Workplace collaborative webcast for additional details.

For more information, email [email protected]

Show Notes: 00:45 What is GROSS? 01:21 Interacting with staff to determine change. 02:34 Empowering leaders with context. 04:30 How to learn from ‘unintended consequences’. 05:48 Physician feedback example. 06:45 How does an organization track and measure GROSS? 07:55 Involving your staff is key.

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