Car Dealership Guy Podcast

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Melissa High, VP of LoJack where we discuss solving the car theft epidemic, over 1,000,000 vehicles stolen last year, why auto insurance premiums are ripping, brands not at risk of vehicle theft, and much more: This episode of the Car Dealership Guy Podcast is brought to you by: Stream Companies- Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @https://www.streamcompanies.com/ Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate.The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ LoJack - Nationwide stolen vehicle recovery and connected car solutions for dealers and consumers. Learn more @ https://www.lojack.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:02:29) - Vehicle theft in the US (00:06:52) - Do you see asset protection as a booming industry? (00:09:53) - Melissa’s background and career (00:12:31) - What are you focused on today when thinking about challenges in the industry? (00:15:39) - What brands are the most susceptible to theft? (00:16:53) - Is any brand impossible to steal? (00:17:56) - What impact is theft having on insurance? (00:20:27) - What are the biggest pain points for dealers? (00:21:36) - What are the economics of your products for dealers? (00:23:57) - How are you competing with Air Tag? (00:26:59) - Vehicle theft and recovery stories (00:31:16) - What trends are you seeing from manufacturers for vehicle security? (00:33:20) - What do you predict for vehicle theft over the next 5 years? Check outLoJack here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Andrew Wright, Managing Partner of VINart Dealerships where we discuss: What's next for the Hyundai/Amazon partnership, selling 6,000+ cars yearly in one county, whether dealers and car makers still need each other, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate.The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:03:21) - Andrew’s background and career (00:06:29) - VINart Group (00:08:49) - What are the benefits you see from being in the Lehigh Valley? (00:13:19) - Shifting from mainstream brands to luxury (00:15:00) - What brands are you bullish on? (00:17:14) - What challenges is Hyundai facing? (00:20:51) - Becoming chair of the Hyundai dealer council (00:23:10) - Dealers and manufacturers need each other more than ever (00:27:21) - What brand would you bet on if you were a used-car dealer? (00:31:13) - Operations and service (00:38:01) - Amazon & The future of the dealer/customer relationship (00:47:10) - What are you seeing in terms of consumer health? (00:54:19) - Is anything keeping you up at night? Check outVINart Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeremy Beaver, CEO of Del Grande Dealer Group (DGDG) where we discuss: Running a dealership like a tech company, Selling 30K cars per year, Why AI isn’t working today, The future of Carvana and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Widewail -If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail, the fastest-growing reputation management vendor in automotive. Learn more @ https://www.widewail.com/ Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:03:31) - Jeremy’s background and career (00:08:31) - What is it like running a dealership in SF? (00:12:15) - What are you doing differently to meet the modern demands of the consumer? (00:18:52) - What does your tech stack look like? (00:20:56) - What are you seeing in consumer demand right now? (00:25:02) - How are you getting feedback from customers? (00:27:54) - How does your profitability compare to other dealers? (00:29:59) - How are you working with Upstart’s AI? (00:32:10) - What’s the state of AI in auto today? (00:37:26) - Where does Carvana fit in the marketplace? (00:38:42) - Why did you choose a third party for your website? (00:41:50) - EVs (00:45:07) - How are you approaching service? (00:46:02) - How are you thinking about the next few years for the industry? Check outDGDG here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the second episode of The Car Dealership Guy Market Update—Brought to you by Edmunds. This new segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed. From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour. Let's get into it! This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. New customers get half off for 90 days when you sign up at https://edmu.in/3UARcDq Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:01:41) - Q1 Performance reports (00:05:38) - The health of the new vehicle market (00:09:31) - What brands are winning right now? (00:14:30) - The state of affordability in sub-compact cars and pick-up trucks (00:18:39) - Combating the affordability crisis (00:22:15) - Negative equity (00:27:43) - Interest rates (00:31:13) - Used car profitability (00:37:08) - EVs (00:45:50) - Expectations for Q2 Check outEdmunds here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Royce Neubauer, CEO of Auto Hauler Exchange where we discuss: Building the "Amazon" of car shipping, Dirty secrets of the $70B vehicle logistics industry, How he's saving dealers millions with faster car transportation, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate.The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:04:42) - Royce’s career and background (00:08:36) - How does the state of automotive logistics compare today to other industries? (00:22:47) - Do OEMs markup transportation to dealers? (0:28:41) - What are you seeing in the industry in terms of savings? (00:30:30) - Building predictability into the shipping process (00:34:00) - What rates are you seeing in the market? (00:36:28) - Why do carriers prefer to work with you? (00:38:47) - Do you think shipping to consumers is a tailwind? (00:41:39) - How is EV shipping impacting the industry? (00:43:51) - What is next for Auto Hauler and what do you predict for the industry? Check outAuto Hauler Exchange here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Todd Sands, Senior Vice President at CNA National where we discuss: The secret "profit" weapon of car dealerships, The arrival of $300/hr labor rates, Some of the biggest risks insuring EVs, the undisputed champion of catalytic converter theft and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global- Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @https://www.cdkglobal.com/dealership-xperience-platform Upstart - Upstart connects millions of consumers to 100+ banks and credit unions who leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Theirplatform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/ CNA National - Automotive Solutions for your peace of mind. CNA National has been committed to providing automobile dealers and their customers with the finest programs and the highest level of service for more than 40 years. Learn more @ https://www.cnanational.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:02:08) - Todd’s career and background (00:05:52) - What are dealers targeting on back-end profit today? (00:06:34) - What separates the 2k and the 3k dealerships? (00:08:22) - What do you focus on at CNA? (00:09:54) - Do you see geographical differences in customer behaviors? (00:11:56) - What does the product mix look like in the market right now? (00:16:28) - What is the state of reinsurance in the industry? (00:21:38) - What are you seeing as the average loss ratios right now? (00:26:14) - How are you navigating increases in labor rates? (00:28:30) - How are you approaching EVs from an insurance perspective? (00:36:09) - What questions are you hearing often from your dealer partners across the country? (00:38:51) - What’s your outlook for the industry over the next few years? Check outCNA National here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Hult, CEO of Asbury Automotive Group where we discuss: His day-to-day running a $4.5B+ dealership empire, the future of the franchise model in the US, the "15-minute" car sale, steps to writing a $1B+ check and much more! This episode of the Car Dealership Guy Podcast is brought to you by: AutoFi -AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload. Their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu all in one powerful Platform. Learn more @ https://www.autofi.com/cdg/ Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:02:57) - David’s career and background (00:12:54) - How do you blend the cultures of the dealer groups you acquire? (00:21:58) - How do you build conviction to follow through on an acquisition? (00:24:12) - What does a week in your life look like? (00:27:42) - Why do you keep the original names of the dealers you acquire? (00:30:40) - How are you driving success throughout your organization? (00:36:54) - How are you looking at AI? (00:44:54) - Thoughts on the future of the industry (00:46:37) - Is anything keeping you up at night? (00:48:46) - What’s next for Asbury? Check outAsbury Automotive Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, CEO of Warrcloud where we discuss: The best service center in America, the dealership profit pendulum swings again, whether dealers can make more money without consumers paying for it and much more! This episode is brought to you by: CDK Global- Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @https://www.cdkglobal.com/dealership-xperience-platform Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/ Warrcloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:03:00) - Jim’s background and career (00:09:54) - Surviving a 7-year feedback loop (00:13:52) - What does the future of service at dealerships look like? (00:17:22) - What happens behind the scenes with manufacturers and dealer relationships? (00:19:38) - What are the key metrics are service members incentivized to hit? (00:22:59) - Do you measure customer experience impacts? (00:24:56) - What are the biggest opportunities for service providers? (00:27:05) - Who are the models of service providers in America? (00:31:25) - How are you able to attract dealers to Warrcloud? (00:34:04) - What is the most surprising thing you’ve learned about this journey? Check outWarrcloud here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode I'm speaking with Andrew DiFeo, Managing Partner at Hyundai of St. Augustine where we discuss: Can Hyundai challenge Toyota? Why he left $8M on the table during Covid, Building a Florida dealership for $17M, How he's selling cars on Amazon and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate.The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. IInterested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:02:48) - Andrew’s background and career (00:05:29) - How big is the group today? (00:07:26) - What’s the background on your new store? (00:17:05) - How are you benefitting from the manufacturer given you’re operating out of a dealership like this? (00:20:10) - Being in the car business vs. the relationship business (00:29:25) - Is there a future where Hyundai challenges Toyota for market share? (00:33:27) - How are your store’s profits split? (00:39:28) - What are you seeing in the market today in regard to technology for auto retail? (00:44:35) - Should more dealers be involved with VC and investing? (00:46:44) - The Amazon-Hyundai announcement (00:53:35) - What do you see for the future of your group? Check out the Hyundai of St. Augustine here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Scott Gunnell, President of JM&A Group where we discuss: AI regulation coming for the car business, The future of the Finance Manager, negative equity entering back into the market, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Widewail -If your reviews say you’re the best, you’re the best. Make reviews manageable with Widewail, the fastest-growing reputation management vendor in automotive. Learn more @ https://www.widewail.com/ Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Theirplatform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/ Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—atCDGJobs.com. Interested in advertising with Car Dealership Guy? Drop us a linehere Interested in being considered as a guest on the podcast? Add your namehere Topics: (00:00:00) - Intro (00:02:44) - Scott’s background and career (00:11:22) - What is JM&A Group? (00:13:36) - What are you seeing in terms of dealership financing? (00:16:26) - Why are F&I Managers necessary? (00:20:16) - How are you meeting the needs of the modern customer? (00:22:12) - Is there friction behind the scenes with managers and F&I? (00:25:02) - What margins are you seeing across the board? (00:30:13) - Are you seeing any changes in consumer preferences? (00:36:18) - Where are we on the AI hype curve? (00:40:21) - What are you seeing in the market right now? (00:42:11) - Are dealerships risking the loyalty of the service customer? (00:44:53) - Is there anything keeping you up at night? Check outJM&A Group here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.