Add To Cart

In this episode of Add To Cart, we checkout Big Red Group CEO, David Anderson. If you don’t know it, David and the Big Red Group is the largest experience marketplace in Australia and partners with over 3,000 experience providers across Australia through their brands Red Balloon, Adrenaline and Experience Oz. They’ve facilitated over 5 billion experiences since 2017. 

Links from the episode:

David Anderson from Big Reg Group: Transforming New Experiences | #311

Questions answered in the podcast:

• What is the weirdest thing you’ve ever bought online? 
• Who is your favourite retailer? 
• Which retail fad do you wish was history?
• Can you recommend a book or podcast that our listeners should immediately get into? 
• Finish this sentence.  The future of retail is… 

This episode was brought to you by…

esuite

About your co-host: David Anderson from Big Red Group

With a background in management consulting, David went on to build a large-scale global retail network, before founding Big Red Group in 2017 with the vision to create a multi-brand experience marketplace. Starting with the acquisition of RedBalloon, Big Red Group has since acquired adventure brand Adrenaline, domestic holiday experience provider, Experience Oz to become the largest experience marketplace across Australia and New Zealand. David has held the role of Group CEO since the business’s inception, surrounded and supported by an exceptional senior leadership team, and high calibre talent at all levels of the business. Fast forward to today, David has his finger on the pulse of the tourism and experience economy, and still has a passion for memorable experiences over material things.

You can contact David at LinkedIn

About your host: Nathan Bush from esuite

Nathan Bush is a digital strategist, Co-founder of eCommerce talent agency, esuite and host of the Add to Cart podcast. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Lisa Jones, founder of SHE-com- a community for connecting and mentoring female founders in ecommerce. She was also the co-founder of Ecooriginals which was sold to a private equity investor in 2020. In this chat we learn about Lisa’s hip tattoo - yep, that’s another Add To Cart first. We’re getting real personal here. But it says “Stay humble. Choose kindness. Be present.” We definitely get this in today’s honest and very personal conversation.  We cover everything from how Lisa founded Ecooriginals, the low point of her founder journey which included domestic violence, motherhood and small business pressure, how she found the mentors that pulled her out and how SHE-com became the silver lining of it all. Oh, and we also hear why her husband calls her Dory. 

Links from the episode:

SHE-com

SHE-com LIVE

Shopify Plus (sponsored)

Packleo (sponsored)

Questions answered:

• What makes the SHE-com community different from other ecommerce communities? 
• What are the unique challenges that women founders face in the ecommerce industry that might not be obvious? 
• Can you share the story about how you had the idea for Ecoriginals and how you scaled that over seven years? 

This episode was brought to you by…  

Shopify Plus

Packleo

About your co-host: Lisa Jones from SHE-com

Lisa Jones is a passionate E-commerce expert and builder of 3 x multi-million dollar e-commerce brands. Most famous for co-founding Ecoriginals, the world's greenest nappy and wipes brand, which she sold to a private equity investor in 2020, Lisa is busy building a global empire for women with e-commerce brands inside SHE-com. Lisa shares her uncomplicated approach to starting, growing and scaling up online brands through her high touch mentoring programs and retreats, as well as sharing her expertise on stages, inside her podcast and book, and all her social channels. SHE-com is Lisa's creation based on her dream to connect amazing she-compreneurs to each other to share stories, successes and strategies.

You can contact Lisa at LinkedIn

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we checkout Jessie Sadler, founder of adaptive clothing label Christina Stephens, which allows people with disability, dexterity issues, and changing bodies to wear clothes that are both functional and fashionable. In fact, Christina Stephens was on the runway at Australian Fashion week last year. 

Links from the episode:

The Girl Who Fell From The Sky

Stronger

Jessie Sadler from Christina Stephens: The Power of Adaptive Fashion | #313

Questions answered in the podcast:

• What is the weirdest thing you’ve ever bought online? 
• Who is your favourite retailer? 
• Which retail fad do you wish was history?
• Can you recommend a book or podcast that our listeners should immediately get into? 
• Finish this sentence.  The future of retail is… 

This episode was brought to you by…

esuite

About your co-host: Jessie Sadler from Christina Stephens

With a diverse background in customer-facing and internal roles across various industries, Jessie’s curiosity for change has led her to work in leadership positions within emerging markets such as carbon, energy, and adaptive fashion. As the Founder and Head of Growth at Christina Stephens, Jessie’s vision is to reshape how people with disability are perceived by bringing Australia's most recognised adaptive clothing brand into the mainstream fashion scene. Through innovative designs and a commitment to inclusivity, Christina Stephens is bridging the gap between fashion and functionality.

You can contact Jessie at LinkedIn

About your host: Jo-Anne Hui-Miller from The General Store

Jo is content and insights director at multidisciplinary creative agency, The General Store.  She was previously managing editor of premium content at Inside Retail Australia, Asia and New Zealand.

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Kelly Slessor, digital coach and founder of The Ecommerce Tribe. You might also know Kelly as the  founder of personalised shopping app, Shop You.  She has helped hundreds of companies including Westfield, Woolworths and Big W to develop and grow their digital channels and was chair of this year’s Online Retailer Conference and Expo.  Kelly shares her thoughts on diversity and inclusivity through the lens of technology, why she’s all about natural language when it comes to shopping and how to give Chat GPT a personality and get it working harder for you.

Links from the episode:

Kelly Slessor

OpusClip

Bard

Frase

Make It Happen

Shopify Plus (sponsored)

Packleo (sponsored)

Questions answered:

• What AI tools should retailers be using everyday as part of their operational process? 
• How do you keep abreast of AI advancements to aid your teaching?
• What is Shop You and how has it evolved? 

This episode was brought to you by…  

Shopify Plus

Packleo

About your co-host: Kelly Slessor from The Ecommerce Tribe

Kelly Slessor has been driving digital growth and innovation in retail for the past 20 years.   Founder of the The Ecommerce Tribe, an Ecommerce training company, she has worked with over 1000 retailers, hospitality providers, and shopping centres globally, she has helped world-leading companies including Westfield, Woolworths, David Jones, Big W, Showpo, Le Specs, Jac & Jack and Gluestore to grow their digital channels.  Kelly is also the founder and CEO of Shop You, an Artificially Intelligent personal shopping assistant. She recently launched The Digital Fishing Project, aimed at digitally educating minority and underrepresented groups working with remote communities.

You can contact Kelly at LinkedIn

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we checkout Matt Herbert, co-founder and co-CEO of Tracksuit, a B2B SAAS marketing platform delivering affordable market research and brand tracking to help consumer brands answer the question, "Is what we're doing working?".  With over 1300 clients including Heaps Normal, Culture Kings, Bondi Sands and Guzman y Gomez, Tracksuit raised $5 million at the start of the year and is expanding into the US. 

Links from the episode:

Tracksuit

Matt Herbert from Tracksuit: Running The Brand Marathon | #309

Questions answered in the podcast:

• What is the weirdest thing you’ve ever bought online? 
• Who is your favourite retailer? 
• Which retail fad do you wish was history?
• Can you recommend a book or podcast that our listeners should immediately get into? 
• Finish this sentence.  The future of retail is… 

This episode was brought to you by…

esuite

About your co-host: Matt Herbert from Tracksuit

Matt co-founded Tracksuit in 2021 and his steady but fast-paced approach to growth has infused itself in the Tracksuit culture. Under his leadership, the team has gone from strength to strength, bootstrapping Tracksuit from $0 to $3M ARR in less than 19 months.

With eight years of experience developing young tech companies, Matt helped launch Uber into Christchurch in 2016 and went on to lead the business development of Mish Guru across APAC. 

You can contact Matt at LinkedIn

About your host: Nathan Bush from esuite

Nathan Bush is a digital strategist, Co-founder of eCommerce talent agency, esuite and host of the Add to Cart podcast. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Sean Ashby, founder and Managing Director of aussieBum, the iconic mens swimwear company born on the sands of Bondi Beach.  Back in 2000, unable to find the nylon togs he loved amidst a sea of lycra, Sean created his own and set about knocking on doors. Today, aussieBum’s swimwear, underwear and lifestyle apparel has a cult following and sells in 183 countries worldwide.  In this chat, Sean recounts his incredible journey from beach bum to international megabrand.  He shares the ways in which he stays close to his customers, why he refused to take no for an answer and how he came up with one of his biggest selling products - the male version of the wonderbra.

Links from the episode:

Kylie Minogue’s Slow

Shopify Plus (sponsored)

Packleo (sponsored)

Questions answered:

• Why did you start making swimwear?
• What part did Kylie Minogue play in your brand’s growth?
• What’s the secret to successful international expansion?

This episode was brought to you by… 

Shopify Plus

Packleo

About your host: Nathan Bush from esuite

Nathan Bush is a digital strategist, Co-founder of eCommerce talent agency, esuite and host of the Add to Cart podcast. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

About your co-host: Sean Ashby from aussieBum

Sean's company is a winner of multiple export and eCommerce awards. Most recently winning the 2022 NSW Exporter of the year - e-comm. 2017 55th Australian Export Awards - eCommerce & 2017 NSW Business Chamber Awards - Export. In 2023 his passion and commitment to growth continues with his management team as they transition from a single brand entity to 'Apparel Eleven Pty Ltd'. Apparel Eleven manages multiple brands including aussieBum and their latest venture to outdoor hiking apparel (NZLC) and unisex apparel brands. The big goal for 2023 is India and the Middle East.

You can contact Sean at LinkedIn

Please contact us if you:

-    Want to come on board as an Add To Cart sponsor

-    Are interested in joining Add To Cart as a co-host

-    Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we checkout Eugene Cheng, founder of the kickass business, Sneaker Laundry, which offers sneaker cleaning products as well as services, both online and in-store. Sneaker Laundry launched in 2017 and now ships locally and  internationally, with stores all over the world, including Melbourne, Sydney, Lebanon, Qatar, Saudi Arabia and even Peru. Eugene’s an ex-lawyer who’s now known as Australia’s wealthiest shoe shiner, having sold over 110,000 sneaker care products worldwide and cleaned over 37,000 sneakers in Australia alone.  

Links from the episode:

Hismile

Eugene Cheng from Sneaker Laundry: World’s Wealthiest Shoe Shiner | #305

Questions answered in the podcast:

• What is the weirdest thing you’ve ever bought online? 
• Who is your favourite retailer? 
• Which retail fad do you wish was history?
• Can you recommend a book or podcast that our listeners should immediately get into? 
• Finish this sentence.  The future of retail is… 

This episode was brought to you by…

esuite

About your co-host: Eugene Cheng from Sneaker Laundry

Hailed as Australia’s wealthiest shoe shiner, Eugene has now sold over 110,000 sneaker care products worldwide and cleaned over 37,000 sneakers in Australia alone. At 30 years of age, this ex-lawyer turned entrepreneur now boasts a portfolio of six businesses ranging from The Sneaker Laundry to a CBD nightclub and a waterfront events space in Docklands. 

You can contact Eugene at LinkedIn

About your host: Jo-Anne Hui-Miller from The General Store

Jo is content and insights director at multi-disciplinary creative agency, The General Store.  She was previously managing editor of premium content at Inside Retail Australia, Asia and New Zealand.

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Joel Azzopardi, Co founder and CEO of Freddy.  Freddy make jeans that prioritise comfort and fit and look amazing on every body, thanks to patented fabric technology. The Freddy brand is over 50 years old and in Australia has a cult following with over 150,000 Australian followers. Who knew good fitting jeans would be so popular!   In this chat, Joel shares the secrets to Freddy customer happiness, the best way to organise a distribution model and a winning formula for influencer marketing.  

Links from the episode:

Freddy

Shopify Plus (sponsored)

Packleo (sponsored)

Questions answered:

• How do you measure customer happiness?
• What are the positives and negatives of a distribution model?
• Which channels are working best for you?

This episode was brought to you by…  

Shopify Plus

Packleo

About your host: Nathan Bush from esuite

Nathan Bush is a digital strategist, Co-founder of eCommerce talent agency, esuite and host of the Add to Cart podcast. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

About your co-host: Joel Azzopardi from Freddy

Joel is the Co-founder and CEO of We Are Brands, the exclusive distributor for Freddy in Australia, New Zealand, USA and UK.

You can contact Joel at LinkedIn

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

Driven to launch Australia’s first online eco store way back in 2003 after looking into the eyes of an Orangutan in the Indonesian jungle, Tracey Bailey’s pioneering business Biome, now has around 6000 online SKUs and stores in Brisbane, Gold Coast and Melbourne.  With her committed team and a devoted following, Tracey manages ecommerce success with maintaining her ethical commitment - a difficult path, but one well worth the struggle.  In this chat, Tracey delves deep into palm-oil problems, reveals her passion for last for life products and talks about the uneasy, but necessary relationship she shares with her nemesis Google.

Links from the episode:

Biome

Shopify Plus (sponsored)

Packleo (sponsored)

Questions answered:

• Why did you start Biome?
• What have been some of the re-platforming challenges you have faced?
• Biome’s Pinterest has over 600K views every month. Do these convert as a sales channel? 

This episode was brought to you by…  

Shopify Plus

Packleo

About your host: Nathan Bush from esuite

Nathan Bush is a digital strategist, Co-founder of eCommerce talent agency, esuite and host of the Add to Cart podcast. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

About your co-host: Tracey Bailey from Biome

Tracey is the founder and CEO of Biome Eco Stores, Australia’s first online eco store and greenwashing-free zone. She launched the business in 2003 from her family living room, and today operates five shops and a thriving online store that offer simple, clean and waste-free products. She was named one of the Top 10 People in E-commerce in Australia in 2019 and 2020. Her life’s purpose is creating the change she wants to see in the world, inspired by her childhood in Central Queensland and her encounter with an orangutan in Indonesia.

You can contact Tracey at LinkedIn

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Add To Cart, we are joined by Tim Warren, co founder and CEO of Ambit, a company that started building a conversational artificial intelligence platform back in 2016!  Way ahead of the game, or as Tim describes it, just braver than others,  they went all in on Ambit GPT, a retail focused chatbot that provides deeply personalised, automated conversations that delight customers.  Kiwi born and bred, Ambit has clients such as The Warehouse group, Glassons and Dermalogica and raised a million New Zealand dollars last year to accelerate expansion here in Australia.  Tim admits that understanding AI is really hard, but he does a great job of demystifying some of it for us.  He unpacks the different types of data behind the platforms, shares how retailers can get the best out of their chatbot and how to stop the black hats from winning in the wild west of knowledge engineering. He also goes into fan fiction territory and explains how to train our very own AI Harry Potter wizard. Just go with us here!

Links from the episode:

Ambit

Shopify Plus (sponsored)

Packleo (sponsored)

Questions answered:

• What inspired you to go all in on AI?
• What percentage of customers interact with chatbots?
• Is AI a force for good or evil?

This episode was brought to you by…  

Shopify Plus

Packleo

About your host: Nathan Bush from esuite

Nathan Bush is a digital strategist, Co-founder of eCommerce talent agency, esuite and host of the Add to Cart podcast. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.

About your co-host: Tim Warren from Ambit

Tim Warren is the Co-Founder and CEO of Ambit, a GPT powered generative AI conversation platform which provides customer service at scale. A computer science and maths graduate, Tim is an active investor in and advisor to startups. He has also worked in senior roles at major brands like Goldman Sachs and JBWere.

You can contact Tim at LinkedIn

Please contact us if you: 

• Want to come on board as an Add To Cart sponsor 
• Are interested in joining Add To Cart as a co-host 
• Have any feedback or suggestions on how to make Add To Cart better

Email [email protected] We look forward to hearing from you!

Hosted on Acast. See acast.com/privacy for more information.