Engage For Success - Employee Engagement

Special Guest: Jo Moffatt, EFS Advisory Board Member & Strategy Director, MD Woodreed We will be discussing the topic of workplace culture: what it is, how it is defined and why it matters, not only for organisational and corporate success but also for health, wellbeing and engagement of the wider workforce. This is in advance of Jo speaking at the Health & Wellbeing @ Work conference at the NEC in Birmingham on 12 March. Join us as we discuss workplace culture. Host: Jo Dodds

Special Guest: Jeffrey Klubeck: Author of The Integrity Game®️ Jeffrey Klubeck is retired Professor of Communication and author of The Integrity Game®️ which is evolving into a comprehensive soft skills development company. As a world class coach, Jeffrey has worked with entrepreneurs and high performance teams in 12 countries across 4 continents. He is also the founder of Get A Klu, Inc. which serves small/micro businesses and solo-preneurs with productivity and accountability frameworks. Klubeck is also author of the Get A Klu in 52 Soft Skills Book series. As a speaker he is fast paced, humor-laced and a little bit in your face … always challenging audiences to look within! Join us as we discuss the 10 question sets that make up “The Integrity Game®️ Listen Live (Archive Available) Host: Andy Goram

Special Guests: Mike Pounsford, Kevin Ruck and Howard Krais Leading the Listening Organisation was published in December 2023. This book explores tapping into employee voices for better decisions, innovation, and performance. ‘Leading the Listening Organisation’ offers practical strategies, based on global research across 500 organisations, to create resilient workplaces where open communication and fresh ideas thrive. Essential reading for leaders, HR, and communication professionals. Topics covered include why listening matters, barriers to listening, creating listening climates and leadership’s role in listening. There will be three of us in this episode. Mike Pounsford founded Couravel, an organisation development consultancy specialising in change communication, in 2001. He works internationally for private, public and third sector organisations and is an IAF Certified Professional Facilitator. Kevin Ruck is the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications and the editor of Exploring Internal Communication, also published by Routledge. Howard Krais co-founded True,, an employee experience and engagement consultancy, in 2023 following several senior roles in large global organisations and two years leading the UK chapter of the International Association of Business Communicators (IABC). Join us as we discuss leading the listening organisation. Listen Live (Archive Available) Host: Jo Moffatt

Special Guest: Sharn Kleiss: Internal Comms & EX Strategy and Gary Moss: Internal Communication Director at Gallagher’s Communication Practice Sharn Kleiss (she/her) is Strategy Partner: Employee Experience & Insights at Gallagher’s Communications Practice, and has worked in the employee engagement field for a decade. Sharn’s expertise is focused on the interplay between internal communication and employee experience, and this comes to life in Gallagher’s annual State of the Sector report, which she is leading in 2023/24. In its 16th year, Gallagher’s State of the Sector is the definitive internal communications trends report. A record 2,300 communicators took part in this year’s survey, and the 2024 report aims to answer the big comms questions, like: ⁃ How are communicators using and feeling about AI? ⁃ Who is actually responsible for the people manager ‘problem’? ⁃ As communicators, how much strategic influence do we really have? ⁃ Communication channels: what’s changing and why Our research looks at the benefits of being a strategic communicator (and how that affects your wellbeing), and uncover the four key documents that increase satisfaction, effectiveness and understanding. In this episode, we’ll discuss the findings of the 2024 report and what it means for communicators – both as humans and a business function. Join us as we discuss the benefits of strategic communication

Special Guest: Joey Havens: Author of Leading with Significance: How to Create a Magnetic, People-First Culture Joey Havens has a 30+ year history of growing leaders and elevating others based on a personal purpose of helping people see and realize their full potential. He recently retired from HORNE, a top 25 CPA firm, after serving in several roles since joining them in 1984, including as an executive partner where he led more than 2,000 team members to build the Wise Firm, HORNE’s people-first culture. Joey actively challenges the mainstays of business culture and strategic planning. He advocates for growing leaders faster using holistic approaches and intentional sponsorship. In addition to his weekly beBetter blog, he is the author of numerous white papers and articles, including “Becoming the Firm of the Future,” published by AICPA. He has co-authored four books during his career at HORNE, including his newestLeading with Significance: How to Create a Magnetic, People-First Culture. Joey is an active member of CPA Practice Advisor’s Top 30 Thought Leaders, where he works with other accounting professionals to help lead and shape the industry. Joey is a frequent presenter/teacher/facilitator on creating a culture of belonging, strategic planning, and leadership development and loves to teach young professionals the “ABCs to Outstanding.” He is a past board member of HORNE LLP, Friends of Children’s Hospital, JDRF, Make-A-Wish Foundation, and AICPA Women’s Initiative Executive Committee. Joey earned a bachelor of business administration from the University of Mississippi. He attends St. Francis Catholic Church with his wife, Cathy. Join us as we discuss the future of work. Listen Live (Archive Available) Host: Jo Dodds

Special Guest: Geoff McDonald: Geoff McDonald Consulting Limited Geoff’s background in teaching, HR, marketing, communications and sustainability is considerable. His experience during his 25 years with Unilever (a global corporation with a turnover of £50 billion and 170,000 employees in 90 countries worldwide), has taken him around the world, working across Africa, the Middle East and Turkey, Australasia and Asia, Europe and the Americas. His HR experience has spanned leadership and talent development, organization change, capability development with a particular reference to marketing, and business transformation with purpose at its core. Early in his career he was responsible for graduate recruitment and development, talent, acquisitions and development across Unilever’s emerging markets. Under his leadership he developed Unilever’s global talent and leadership centre of expertise. More recently he devoted his time, energy, and effort to leading ground-breaking work where the HR function has played a central role in transforming Unilever’s business model with purpose at its core. Geoff is devoting a significant amount of time to consulting to organizations, helping them define and embed Purpose as a driver of growth and profitability. He also advises companies, organizations and global multi-nationals in the area of Mental Health and Wellbeing. He consults on how to address the stigma linked to depression and anxiety in the workplace, and on how to elevate Wellbeing to a strategic priority in the Boardroom. Join us as we discuss mental health in the workplace. Listen Live (Archive Available) Host: Jo Moffatt

Special Guest: Catherine Chabiron Catherine Chabiron is an established expert in Lean management with a professional journey spanning over 40 years. Her expertise in Lean thinking has been largely shaped by her experiences within the automotive industry, where she has lived and breathed the Lean philosophy. Catherine is not only a Lean executive coach but also a renowned author. Her notable contribution, “Learning to Scale at Theodo Group: Growing a Fast and Resilient Company,” exemplifies her unique know-how and offers practical advice to leaders seeking growth without compromising on core values and employee engagement. As companies expand, bureaucratic practices often disengage employees, making it difficult to maintain a healthy and fun culture. Individual roles can seem disconnected from the company’s larger challenges, eroding trust and job satisfaction. This issue is further exacerbated when employees are expected to execute tasks that seem meaningless or unrelated to major challenges, stripping away the fun and happiness in the workplace. On this podcast, Catherine will share strategies to improve employee engagement in growing businesses. She’ll discuss the importance of rebuilding trust by simplifying tasks and promptly resolving employee issues. Moreover, she’ll explain how management can listen effectively, making employees feel valued by linking their roles to the company’s larger challenges, thereby transforming work into a more meaningful and fulfilling experience. Join us as we discuss making employees feel valued. Listen Live (Archive Available) Host: TBC

Our guest for this show cancelled so we are replaying our most downloaded show... Special Guest: Phil Sherwood, Head of Volunteering and Workforce Training. London 2012 Olympics In this 'blast from the past' Show #20, Find out how the Games Makers programme for London 2012 fits with the Engage for Success Four Enablers. 70,000 volunteers in 860 roles across 80 venues working 8 million hours for free - here's your chance to find out how they did it from an engagement perspective. Host: Jo Dodds

Special Guest: Melissa Hackmeier: Global Head of Employee and Community Engagement, Sustainability & Social Business Innovation at Merck Life Science Education and engagement are fundamental to all Melissa Hackmeier does at Merck Life Science. As Global Head of Employee and Community Engagement, she leads the development and implementation of employee and community engagement strategy, programs and nonprofit partnerships, as well as communications to raise awareness about these initiatives. She launched the company’s first-ever SPARKglobal volunteer program focused on science education, with employee participants volunteering more than 112,000 hours to engage more than 310,000 students in 41 countries to date. She is also responsible for leading Merck’s flagship science education programming, including the Curiosity Labsprogram, which educates and inspires students around the world through hands-on, interactive science lessons led by employees, and the Curiosity Cube, a retrofitted shipping container turned mobile science lab that travels across North America and Europe to spark curiosity in visitors of all ages through hands-on learning. Join us as we discuss best practices to get employees involved with volunteer initiatives and maintain the program’s impact Listen Live (Archive Available) Host: Jo Dodds

Special Guest: Maria Marukian: Speaker and Host of ‘Culture Stew’ Maria Morukian is a recognized organizational development practitioner specializing in training, coaching, and facilitation with a focus on diversity, equity, inclusion, and intercultural competence. Maria is the President of MSM Global Consulting, and an adjunct faculty member at American University’s School of International Service. She previously served in leadership and organizational development positions at the U.S. Office of Personnel Management’s Federal Executive Institute and the U.S. Department of State. She has also served in leadership positions at Management Concepts and the National MultiCultural Institute. Over the last two decades, Maria has trained and coached thousands of individuals around the world to build practices for better communication, foster competent and respectful workplaces, and navigate conflict for meaningful culture change. She has worked with such diverse clients as PBS Distribution, the National Park Service, National Institutes of Health, the World Bank, and the Association for Animal Welfare Advancement. Maria is host of the podcastCulture Stew, which focuses on the multidimensionality of identity and best practices in diversity, equity, and inclusion. Join us as we discuss fostering competent and respectful workplaces. Listen Live (Archive Available) Host: Andy Goram