Engage For Success - Employee Engagement

Special Guest: David Liddle: The TCM Group At a time where the terms culture, climate and conflict are hot topics for every organisation, David Liddle will be examining these three areas through the lens of his 30 years work as a facilitator, a mediator, a coach, a leader and an accomplished author. Having completed a degree in race relations in the early nineties, David went on to set up one of the first specialist mediation and restorative justice organisations in the UK. For 7 years he pioneered the use of mediation and restorative practices for resolving intractable and often complex issues in communities, schools and between gangs. In 2001, having completed his MBA with distinction, David began to offer mediation and restorative practices to UK organisations. One of the first to do so, he quickly recognised that dialogue, compassion, empathy and engagement were far more effective at resolving issues at work than retribution, blame, shame, punishment and fear. His company, The TCM Group, has grown rapidly since those early days and David has created a unique ecosystem of services to organisations across the UK and beyond. His ground breaking and award winning Resolution FrameworkTM is being used to replace grievance and disciplinary procedures in organisations across the globe and his Transformational Culture ModelTM offers a blueprint for a purpose driven, values based and person centred workplace. David has been a longstanding supporter of E4S and he is president of the People and Culture Association (www.peopleprofessionals.org). He is the founder of International People and Culture Week which launches on 01st of May 2024. Join us as we discuss culture, climate and conflict in organisations Listen Live (Archive Available) Host: Andy Goram

Special Guest: Simon Fanshawe: Co-Founder of Diversity by Design Simon will be exploring the value of diversity…not the clichéd version so many of are routinely subjected to in our work by so-called diversity experts, but rather the core of human difference that lies at the heart of it. We only talk about diversity and inclusion because we are different and we cannot understand each other. It is our attempts to do so, and our frequent clumsiness with each other, that makes this journey so interesting and vital. We learn from positions of ignorance, so we need to be able blunder and explore and deal well with the consequences to each other. Simon will attempt to rescue this work from the excluding jargon that has grown up around it and find ways to engage everyone’s differences in pursuit of our common goals at work. No rules, no lecture from the gays about what not to say. Just some tools and suggestions as to how we work best together, defeat discrimination and disadvantage for groups of people and how we can do it still laughing and causing each other as much joy as inevitable occasional upset. He co-founded and currently runs a consultancy business, Diversity by Design which supports organisations to truly diversify their senior people. His latest book “The Power of Difference” was published in December 2021 by Kogan Page. It was a finalist in both The Business Book Awards and the Chartered Management Institute Book of the Year Award. He is Number Two on HR Magazine’s Most Influential Thinker of 2022 list. He is married to Adam and they have no children or dogs. Join us as we discuss the value of diversity Listen Live (Archive Available) Host: Jo Moffatt

Special Guest: Jane Sparrow: Author and Founder of The Culture Builders and Tuddl Jane is a business culture, people and performance expert. Author and thought leader in culture and wellbeing, she provides advice and support to some of the best known brands (and the emerging ones) including OVO Energy, BBC Studios, Costain, Selfridges, HSBC, Rugby Premiership and Salesforce. She’s well known for creating and sustaining high performing teams and cultures. Jane is passionate about enabling others to perform at their best to achieve both organisational and personal goals. Her personal vision for Tuddl is that it helps large numbers of people live more productive, healthier and happier lives in cultures that become more progressive. Join us as we discuss creating and sustaining high performing teams and cultures. Listen Live (Archive Available) Host: Jo Dodds

Cigna Healthcare, a global health service company, is calling for CEOs and business leaders to make a public commitment to allocate five percent of their annual working hours to changing organisational cultures while addressing the issue of staff well-being in an ‘action-oriented manner’. The initiative aims to support and inspire leaders to place more focus on the mental health of their employees in order to break the stigma of mental health in the workplace and help staff feel safe and supported. Cigna Healthcare is motivating business leaders globally to take the 5% Pledge so we can create a community of like-minded leaders to work together to drive positive change. Arjan is responsible for the overall management, growth and profitability of Cigna’s operations in the UK and all markets across Continental Europe. Arjan leads this combined structure, which spans International Organisations (IGO’s and NGO’s) and governments, European employers and globally mobile individuals. As part of these responsibilities, he maintains close relationships with intergovernmental organisations such as UNICEF and the World Health Organisation and non-governmental organisations such as the Red Cross and Save the Children International. Arjan is a champion of employee mental health and is committed to ensuring the workplace culture at Cigna is one where it’s ok for employees not to be ok, and where they can talk openly about how they’re feeling. Join us as we discuss mental health and why it’s crucial that employers build a supportive workplace, one where it’s sometimes ok not to be ok. Host: Andy Goram

Special Guest: Jane van Zyl: CEO of Working Families Working Families mission is to remove the barriers working parents and carers face in the workplace. They do this by empowering working parents and carers to understand and use their workplace rights, by supporting employers to create, build and sustain flexible and family friendly workplaces and by advocating for practical positive policy change. The majority of the employer members employ more than 250 people. Coming into the charity in 2018, Jane’s challenge was how to make the charity as flexible and family friendly as possible, while being aware they didn’t have the same HR support or budget of the employer members they support. With the Senior Leadership team, they’ve introduced a number of different things to ensure the team feel valued, connected and informed. Some work better than others… it’s always a work in progress. Jane joined Working Families as CEO in September 2018. She has 18 years’ experience working in the third sector and has held senior leadership positions at a number of UK charities, including Samaritans and Sands. She believes in the value of a fulfilling, balanced working life and its transformative power to create social connections, build self-esteem, and impact the wider community. She is a passionate advocate of equal opportunity for all. She spent her childhood in the UK (Norfolk) and South Africa (Cape Town & Johannesburg). Join us as we discuss creating and sustaining family friendly workplaces. Listen Live (Archive Available) Host: Jo Moffatt

Special Guest: Lorna Leeson, Executive Coach Lorna is founder of Little Tent – a Coaching and Culture Consultancy that partners CEOs and their teams to help make positive cultural change happen. Working one on one and with senior teams focusing on how their behaviour and dynamics shape the business culture, and as a result drive their success. Join us as we discuss the importance of leaders showing vulnerability. Listen Live (Archive Available) Host: Jo Dodds

Special Guest: Drew Munn: Strategy Partner, Gallagher Drew is a Strategy Partner at Gallagher, one of the world’s leading employee experience consultancies. With over a decade working on internal technologies and a view of where the industry is headed, Drew specialises in future-proofing engagement strategies for a range of clients. As AI transforms not only how we communicate, but also the day-to-day world of our audiences, we need to evolve our definition of engagement. From saving time and effort to enabling whole new communication models, AI might seem like a magic bullet when it comes to driving engagement, but understanding how and when to use them is key to actually delivering results. Join us as we discuss how the definition of engagement is evolving. Host: Jo Moffatt

Special Guest: Aaron Betesta Aaron runs the team building brand ‘Laughtercise’. After two years of studying the team building market and delivering team building sessions, he believes that some approaches to team building are stuck in the 90s. At Laughtercise, they believe most team building and icebreaker resources on Google are poor, and are working hard to provide better. Their approach is to shake things up. They want to support people to take the forced out of forced fun and get rid of the cringe factor when it comes to team building activities. At Laughtercise, they deliver wild and fun team building sessions to organisations all over the UK. All the exhilaration of drinking games, but without the alcohol! They have also delivered over £10,000 worth of sessions, for free, to NHS Trusts and Charities. In this episode, Aaron wants to shake up your thinking when it comes to team building and team away days and provide you with creative insights. Most importantly, his goal is to convince you to ditch the word ‘icebreaker’ and never ever use it again! So, shall we break the ice…? The 6 Unusual Team Building Activities Icebreaker Research Host: Jo Dodds

Special Guest: Kevin Campbell: Founder of Lifted Leadership Kevin G. Campbell is an Employee Experience Scientist with Qualtrics and the founder of Lifted Leadership, a strengths-based executive coaching practice. In this show, he will talk about the power of answering the question: What can you contribute to the world that 10,000 others would struggle to bring? Kevin’s spent the last fifteen years helping thousands of people do what they do best every day, and he wants to share the discoveries he’s made along the way. Kevin has an extensive coaching background, logging over 1,000 hours of paid executive coaching and workshop facilitation sessions. He leverages psychometric assessment tools and feedback techniques to identify and coach high-potential, highperformance next-generation leaders. Kevin holds a Master’s in Organizational Psychology and studied under Mihaly Csikszentmihalyi, co-founder of Positive Psychology and the pioneer in recognizing the mental state of flow—the optimal experience of total engagement. Join us as we discuss what you can contribute to the world that 10,000 others would struggle to bring Listen Live (Archive Available) Host: Andy Goram

Special Guest: Anne-Marie Griffiths: Head of Internal Comms and Engagement DHL Supply Chain Anne-Marie has worked for DHL Supply Chain for over 20 years gaining experience in operations, customer service, project and change management, and learning and development. In 2018 she joined the Internal Communication and Engagement Team and in just four short years has become a multi award-winning Internal Communication Leader, including being named as the IoIC Internal Communicator of the Year in 2021 and Best In-House IC Team in 2022! In her role as Head of Internal Communication and Engagement, Anne-Marie is responsible for shaping the communication and engagement strategy for DHL Supply Chain in the UK & Ireland and creating a positive employee experience for all 40,000 colleagues across 400 sites. Anne-Marie has a proven track record of leading a skilled and diverse team of internal communication and engagement professionals who ensure their colleagues are informed, involved, and inspired. Together, they bring this mantra to life through a comprehensive suite of communication tools and channels, including a digital employee app that empowers colleagues to share their stories, gives them a voice and ensures that they can all play their part in the success of the organisation. Join us as we discuss the impact on employee engagement through a digital app. Listen Live (Archive Available) Host: Jo Dodds