Heroic Hospitality

If you own a restaurant or small business this show is for you!

Based out of San Francisco Laurie is the glue, the enabler for independent restaurateurs and  business owners. She collaborates and guides the operators allowing them to focus on what's most important, their guests and the relationships they have with their employees and vendors. The team behind AOCSF does all the heavy lifting behind the scenes.

She is the founding partner of AOCSF, a hospitality consulting firm which focuses on the “not-so-sexy” side of our industry, accounting. I have worked with this talented team in the past and they do much, much more for their clients than simply providing a P&L. They are truly part of the team and a voice when things get tricky.

In today's show we talk about:

• How to interview a consultant for your business

• She defines of her ideal client

• How to set boundaries and establish goals

• Why owners / executives should consider sharing their P&L with their management team and why the balance sheet can be the most important guide for this process.

• Strategies to train and retain your managers

• AOCSF expansion into different markets which may include Colorado...

• She distills the Paycheck Protection Program (PPP), Employee Retention Credit and the Stabilization Bill.

• Her weekly blog that gives us access to reliable information when the rules are changing so quickly. 

I encourage you to sign up for AOCSF’s bi-weekly email that distills the relevant information regarding PPP and the Stabilization Bill. You can do this by emailing her at [email protected]

Laurie Highlights

Golden Gate Restaurant Association

http://ggra.org/

Independent Restaurant Coalition 

https://www.saverestaurants.com/

We encourage you to follow and support

If you own a restaurant or small business this show is for you!

Based out of San Francisco Laurie is the glue, the enabler for independent restaurateurs and  business owners. She collaborates and guides the operators allowing them to focus on what's most important, their guests and the relationships they have with their employees and vendors. The team behind AOCSF does all the heavy lifting behind the scenes.

She is the founding partner of AOCSF, a hospitality consulting firm which focuses on the “not-so-sexy” side of our industry, accounting. I have worked with this talented team in the past and they do much, much more for their clients than simply providing a P&L. They are truly part of the team and a voice when things get tricky.

In today's show we talk about:

• How to interview a consultant for your business

• She defines of her ideal client

• How to set boundaries and establish goals

• Why owners / executives should consider sharing their P&L with their management team and why the balance sheet can be the most important guide for this process.

• Strategies to train and retain your managers

• AOCSF expansion into different markets which may include Colorado...

• She distills the Paycheck Protection Program (PPP), Employee Retention Credit and the Stabilization Bill.

• Her weekly blog that gives us access to reliable information when the rules are changing so quickly. 

I encourage you to sign up for AOCSF’s bi-weekly email that distills the relevant information regarding PPP and the Stabilization Bill. You can do this by emailing her at [email protected]

Laurie Highlights

Golden Gate Restaurant Association

http://ggra.org/

Independent Restaurant Coalition 

https://www.saverestaurants.com/

We encourage you to follow and support

I met Jeff in 2013 at my restaurant Lower48 through his magazine Dining Out. He has completely blown up since then and I am loving his ride!

Jeff owns/runs multiple hospitality companies including hosting some of the most exciting and forward thinking festivals in Colorado. I continue to be inspired by Jeff because of his community involvement, creativity and his ability to be vulnerable.

Today we talk about:

• 23 Years of Dining Out Magazine

• He describes what it's like to be overextended at his biggest festival of the year and he talks about the lessons he learned from that.

• Leverages momentum 365 days in advance.

• He distills his three pillars of hosting events and his view of the guest experience.

• Tributary Food Hall in Golden Colorado and what's he doing to make it work.

• The “Pay It Forward Wall” (( Which is so inspiring ))

• His -new- definition of LOCAL 

• My favorite part of the interview is at the end. Temptation Kitchen! You gotta hear this! Imagine a competitive stoned chef cooking show… 

• What's it like to be a mentor, volunteering and leading a younger generation.

• Jeff is going to be a father! Reach out and congratulate him...

His annual festivals:

http://www.toptacodenver.com/

https://chickenfightfest.com/

https://www.raresteakfest.com/

Tributary Food Hall

https://www.tributarygolden.com/

I met Jeff in 2013 at my restaurant Lower48 through his magazine Dining Out. He has completely blown up since then and I am loving his ride!

Jeff owns/runs multiple hospitality companies including hosting some of the most exciting and forward thinking festivals in Colorado. I continue to be inspired by Jeff because of his community involvement, creativity and his ability to be vulnerable.

Today we talk about:

• 23 Years of Dining Out Magazine

• He describes what it's like to be overextended at his biggest festival of the year and he talks about the lessons he learned from that.

• Leverages momentum 365 days in advance.

• He distills his three pillars of hosting events and his view of the guest experience.

• Tributary Food Hall in Golden Colorado and what's he doing to make it work.

• The “Pay It Forward Wall” (( Which is so inspiring ))

• His -new- definition of LOCAL 

• My favorite part of the interview is at the end. Temptation Kitchen! You gotta hear this! Imagine a competitive stoned chef cooking show… 

• What's it like to be a mentor, volunteering and leading a younger generation.

• Jeff is going to be a father! Reach out and congratulate him...

His annual festivals:

http://www.toptacodenver.com/

https://chickenfightfest.com/

https://www.raresteakfest.com/

Tributary Food Hall

https://www.tributarygolden.com/

Steve is a true Hospitality Hero! He sets the standard with his work ethic and showing up for the younger generation as a leader and mentor. Steve demonstrates daily what it really means to be a world-class chef by “simply” working hard.

He is also a four time James Beard nominee (2015/2016/2017/2018), Food and Wine Peoples Best Chef (2016), Star Chefs Chef of the year award (2018) and he may have BEAT! Bobby Flay on his own show...

Today we talk about:

His view on Mentorship 

Employee Retention + Development 

Engagement with his teams and local community

Oak at Fourteenth Culinary Olympics (celebrating the younger generations allowing creativity)

His new Pizzeria NEW YORKESE in Boulder Colorado at the new Avanti

https://avantifandb.com/avanti-boulder/

Steve Highlights:

Fresh Guys

https://thefreshguys.com/

Tonalis Meats

https://www.tonalismeatsdenver.com/

River Bear Meats + Justin Brunson

https://riverbearmeats.com/

The Boulder / Denver community for the amazing support.

Steve's Big Ask:

(you the guest) Make the effort to connect with your favorite restaurant, TELL THEM WHAT -YOU- ARE LOOKING FOR, be specific and email the owner or manager directly to start the dialogue.

Steve's Restaurants:

https://www.oakatfourteenth.com/

https://www.denveracorn.com/

http://www.denverbrider.com/

Steve is a true Hospitality Hero! He sets the standard with his work ethic and showing up for the younger generation as a leader and mentor. Steve demonstrates daily what it really means to be a world-class chef by “simply” working hard.

He is also a four time James Beard nominee (2015/2016/2017/2018), Food and Wine Peoples Best Chef (2016), Star Chefs Chef of the year award (2018) and he may have BEAT! Bobby Flay on his own show...

Today we talk about:

His view on Mentorship 

Employee Retention + Development 

Engagement with his teams and local community

Oak at Fourteenth Culinary Olympics (celebrating the younger generations allowing creativity)

His new Pizzeria NEW YORKESE in Boulder Colorado at the new Avanti

https://avantifandb.com/avanti-boulder/

Steve Highlights:

Fresh Guys

https://thefreshguys.com/

Tonalis Meats

https://www.tonalismeatsdenver.com/

River Bear Meats + Justin Brunson

https://riverbearmeats.com/

The Boulder / Denver community for the amazing support.

Steve's Big Ask:

(you the guest) Make the effort to connect with your favorite restaurant, TELL THEM WHAT -YOU- ARE LOOKING FOR, be specific and email the owner or manager directly to start the dialogue.

Steve's Restaurants:

https://www.oakatfourteenth.com/

https://www.denveracorn.com/

http://www.denverbrider.com/

Jensen is a fifth generation Chef, Restaurateur and celebrates the hospitality industry with his Podcast Best Served. He is also a public speaker, educator and philanthropist. 

His Ask: Connect him with amazing hospitality professionals. Email him directly...

[email protected]

Where you can find him:

https://www.bestservedpodcast.com/

Jensen is a fifth generation Chef, Restaurateur and celebrates the hospitality industry with his Podcast Best Served. He is also a public speaker, educator and philanthropist. 

His Ask: Connect him with amazing hospitality professionals. Email him directly...

[email protected]

Where you can find him:

https://www.bestservedpodcast.com/

In the last show I shared my view on collaboration with leadership and recognizing our employees as our #1 resource. Today the star of our show are the hard working vendors that keep our operations running. We need to strategically manage these relationships but it takes a village and it starts with you...

Email me I am happy to share my top 20 strategies to better manage these relationships.

[email protected]

Please subscribe to the show if you haven't already.

Thanks again for joining me, smile and have a fantastic day! 

In the last show I shared my view on collaboration with leadership and recognizing our employees as our #1 resource. Today the star of our show are the hard working vendors that keep our operations running. We need to strategically manage these relationships but it takes a village and it starts with you...

Email me I am happy to share my top 20 strategies to better manage these relationships.

[email protected]

Please subscribe to the show if you haven't already.

Thanks again for joining me, smile and have a fantastic day!