The Ecommerce Industry Insiders Podcast by Sermondo

For our 29th Episode of Sermondo Talks, we invited Stuart Conroy, founder of ACTIV8.

Stuart and Kristina talk about the importance of a multichannel approach in e-commerce, how ACTIV8 helps brands scale and why he likes to maintain a personal relationship with clients – and even mentor them.

He also gives us some insights into his personal life. He explains why he decided to leave his old job in IT and start his own business, which challenged he faced and what advice he would give to his younger self.

ACTIV 8 is a specialist agency helping brands scale in the e-commerce world by using a multichannel structure approach. They offer a range of services, from channel analytics over strategy development to fulfillment solutions.

Content

PART 1: About Activ8 

0:55 In one sentence, what is Activ8?

1:24 Which kind of services do you offer exactly?

2:23 How many employees do you have?

2:54 Would you say it’s a mistake to only focus on Amazon?

3:29 Do you work with clients from all over the world and do you focus on specific marketplaces?

4:35 Do you think it’s important for brands to have a website?

5:42 What do you think makes a strong brand?

7:50 Why should I choose Activ8 over other companies?

9:14 Do you have any budget requirements for clients?

10:30 How does your pricing look like?

11:34 Can you name three things that clients say about your work?

12:54 Do you have a personal relationship with your clients?

14:02 Did it ever happen that a client was unhappy with your work?

15:55 The competition between agencies increased strongly. How do you handle that situation?

PART 2: Personal Questions

17:37 Why did you decide to start your company?

19:30 What were some of the challenges you faced?

21:18 What excites you most about working in the e-commerce industry?

22:30 What do you like least about your job?

24:01 Are there any skills or characteristics that you wish you had but don’t have (yet)?

26:10 If you could travel back in time and give yourself some advice, what would it be?

27:10 If you could have a superpower, which one would it be?

28:03 If you could ask Jeff Bezos for one thing, what would it be?

29:01 If you could hire any famous person in the world to work for you or with you, who would that be and why?

30:00 If you had one minute in which you could give three tips to all Amazon sellers out there, which ones would that be?

_________________________________________________

► Find & contact ACTIV8 on Sermondo

► Want to see the faces behind the voices? Go watch this episode!

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match.

► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you.

► Any questions? Reach out by using the Sermondo contact form

Danny Carlson, the founder of Kenji ROI, answers Kristina's questions about his company, his Actualize Freedom podcast, and his reasons to become his own boss.

Kenji ROI is a listing optimization & PPC management agency based in Canada. Their service portfolio includes product photography, videography, keyword-optimized copywriting, A+ Content/EBC & PPC management.

Content

PART 1: About Kenji ROI

1:01 Where are you right now?

1:36 In one sentence, what is Kenji ROI?

2:17 So basically a “One-Stop-Shop”?

2:40 How many employees do you have?

3:08 How did you come up with the idea to found an Amazon agency?

4:15 In general, what do you think makes a good Amazon agency?

5:13 Why should I choose Kenji ROI over other agencies?

6:16 Do you work with clients from all over the world?

7:13 Can you name three things that your clients say about you and your work?

8:21 How does the process of working with you look like?

9:50 What are the three biggest mistakes you witnessed Amazon sellers make?

13:54 How do you stay up-to-date?

PART 2: Personal Questions

15:01 Why did you decide to become self-employed?

17:22 What excites you most about working in the Amazon industry?

18:52 Could you give me ONE word to describe your whole work situation?

19:13 Are there things that you don’t like about your job?

20:06 Which kind of sport do you pursue?

20:50 What is a skill or character trait that you wish you had but you don’t have right now?

21:37 What is a weird habit that you have?

22:37 If you could have a superpower, which one would it be?

23:32 What is the most expensive thing you ever bought?

25:06 What was your biggest challenge of becoming self-employed?

26:14 Were there moments you thought about quitting and pursuing a normal job?

27:23 If you could ask Jeff Bezos for one favor, which one would it be?

28:06 Who inspires you?

30:15 Let’s talk about your podcast. What’s its purpose?

31:25 If you could invite a famous person to your podcast, who would that be and why?

31:14 If you had the chance to hire him, would you?

32:40 Are the free resources you recommend to you sellers?

33:33 If you had the attention of every Amazon seller in the whole world and you could give them 3 tips, which ones would that be?

_________________________________________________

► Find & contact Kenji ROI on Sermondo

► Want to see the faces behind the voices? Go watch this episode!

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match.

► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you.

► Any questions? Reach out by using the Sermondo contact form

In this episode of Sermondo Talks, we invited Or Shamosh to talk about his company SellerAppeal, his own experiences with Amazon and his private life.

SellerAppeal is a suspension appeal company dealing with all kinds of listing and account suspensions. They help Amazon sellers and vendors from all around the world.

Content

PART 1: About SellerAppeal

1:17 In one sentence, what is SellerAppeal?

2:35 How many employees do you have?

3:29 Do you work with clients from all over the world?

4:55 How much time do you need to get a seller reinstated?

6:18 Do you take on any clients or are you selective?

8:16 Do you have your own experience selling on Amazon?

10:30 When did you start your company?

10:37 What makes a good appeal company?

11:03 Why should I choose you over other appeal companies?

12:38 What are three things that clients say about you and your work?

13:29 Are you also a psychologist?

14:18 What are the main reasons for suspension?

15:50 What should sellers do after getting a suspension notification?

17:39 What happens if I’m not happy with your work?

18:44 How do you manage to stay up-to-date?

PART 2: Personal Questions

20:00 Why did you decide to become self-employed?

20:49 So you became an entrepreneur “by accident”?

21:47 You’re happy with your work?

22:13 Are there also things that you don’t like about your job?

22:30 What is a skill or character trait that you wish you had but you don’t have?

22:49 If you could have a superpower, which one would it be?

23:20 Was there a time that you wanted to quit?

23:40 If you could ask Jeff Bezos for one favor, which one would it be?

24:48 What is the worst, hijackers, rating manipulation?

25:49 Do you have any people that inspire within the industry?

26:20 What are your plans for 2020?

28:05 If you had the attention of every Amazon seller in the world for one minute and you could give them three tips, which ones would that be?

_________________________________________________

► Find & contact SellerAppeal on Sermondo: https://sermondo.com/listing/sellerappeal/

► Watch this episode: https://youtu.be/MnBOvpkhKfE

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match: https://sermondo.com/

► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you: https://sermondo.com/for-sellers/

► Any questions? Reach out by using the Sermondo contact form: https://sermondo.com/faq-contact/

For our new episode of Sermondo Talks, we invited Hudi Greenberger, founder of Hudi Greenberger Photography.

Hudi Greenberger is a photographer specializing in food, products and architecture.

We talk about his business, take a look at his past work and have him show us around his studio.

Content

PART 1: About Hudi Greenberger Photography

1:11 In one sentence, what is Hudi Greenberger Photography?

1:23 What kind of services do you offer?

1:59 When did you start your business?

2:04 What’s the founding story?

4:48 You never sold on Amazon yourself?

4:58 Do you work with clients from all over the world?

5:35 Demonstration of Hudi’s work

6:28 Why should I choose your studio over other studios?

7:36 What are the most common mistakes Amazon sellers make in regards to product photography?

9:22 If a seller decides to take his own photo, what’s something they do wrong? Wrong camera, wrong lighting?

9:42 Could you name three things that clients say about your work?

10:39 When you work with a client, what do you expect from them?

11:48 How do you deal with unhappy clients?

12:50 How do you stay up-to-date?

15:04 Would you mind giving us a room tour?

18:45 Do you have experience with all kinds of products?

19:16 Do you refer clients to trusted photographer friends of yours when you don’t want to take the gig?

Part 2: Personal Questions

19:46 Why did you decide to become self-employed?

22:12 If you could only use one single adjective, how would you describe your work situation?

22:47 What excites you most about working with e-commerce sellers? 

23:52 Are there also things that you don’t like about your job?

24:50 If you could have a skill or character trait that you currently don’t have, which one would that be?

25:14 If you could have a superpower, which one would that be?

26:42 Which advice would you give to your younger self?

28:46 What was your biggest challenge becoming self-employed?

30:00 Was there a time where you wanted to quit and go back to a “normal” job?

30:28 If you could ask Jeff Bezos for one thing, what would it be?

31:07 Who inspires you?

33:30 If you could hire any famous person in the world to work with you or for you who would that be and why?

34:42 If you had the attention of any Amazon seller out there and you could give them three tips, which one would that be?

_________________________________________________

► Find & contact Hudi Greenberger on Sermondo

► See the faces behind the voices and watch this episode

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match

► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you

► Any questions? Reach out by using the Sermondo contact form

Guest of today's episode is Manuel Kretschmer, founder of AMZ Controlling.

Manuel tells us why he decided to found his agency, explains why Amazon FBA is NOT a business model and why selling on Amazon can break your (financial) neck - at least if you don't have a constant overview of your fees.

AMZ Controlling is a Full Service Amazon Agency based in Munich and Glasgow helping Sellers and Vendors reach their goals on Amazon worldwide.

Content

PART 1: About AMZ Controlling

1:10 Please tell me in one sentence: What is AMZ controlling?

1:29 Which services do you offer?

2:00 For how long have you been around?

2:13 How did you get the idea to found your agency?

3:03 Why should I choose you over other competitors?

4:37 Do you serve clients from all over the world?

5:49 In your opinion, which are the top 3 mistakes that Amazon sellers make?

9:59 What do you do when a client is not happy with your work?

11:59 Do you take on clients with bad products?

12:59 What do your clients say about your work?

14:58 What do you expect from your clients?

18:05 Do you also help develop a brand?

19:03 How do you stay up-to-date?

PART 2: Personal Questions

20:21 Why did you decide to become self-employed?

23:52 What excites you most about working in the ecommerce industry?

27:43 If you could only use one word to describe your work situation which one comes to your mind?

28:24 What do you like least about your job?

29:00 What do you think about the digital nomad lifestyle?

31:40 Which skill or character trait would you like to have that you currently don’t have?

32:50 If you could have a superpower, which one would it be?

33:20 If you could go back 5 years in time, which advice would you give your younger self?

35:00 Was there a time you wanted to quit?

35:16 How do deal with situations where you feel like you hit a dead end?

38:27 If you had the chance to ask Jeff Bezos for one thing, what would it be?

40:20 Who or what inspires you?

41:19 If you could hire a famous person to work you, who would that be and why?

42:20 If you had the attention of every Amazon seller in the whole world and you could give them three tips, which ones would that be?

_________________________________________________

► Find & contact AMZ Controlling on Sermondo

► Watch this AMZ Controlling Review with video

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match

► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you

► Any questions? Reach out by using the Sermondo contact form

Today’s guest is Sacha Gorelik, passionate copywriter, branding expert & founder of Sacha Gorelik Copywriting.

She explains what makes a strong brand, why Amazon sellers NEED to invest in a great listing and how to work best with a professional copywriter like her.

Sacha Gorelik Copywriting helps Amazon sellers increase sales by optimizing Amazon listings, brand consulting and creating EBC (Enhanced Brand Content).

Content

PART 1: About Sacha Gorelik Copywriting

1:03 Please tell me in one sentence: What is Sacha Gorelik Copywriting?

1:25 You also offer branding services, right?

1:54 For how long have you been around?

2:23 Why did you decide to work with Amazon sellers? Have you been a seller yourself?

3:32 How do copywriters like you help Amazon sellers make more money?

5:22 Why should I choose you over other competitors?

6:55 How does the process of working with you look like?

8:34 Who are your typical clients?

9:12 What do you expect from your clients?

10:18 What do you do when a client is not happy with your work?

11:27 How do you stay up-to-date?

PART 2: Personal Questions

12:24 Why did you decide to become self-employed?

13:20 What were the biggest challenges you faced during your time of being self-employed?

14:34 Are you happy with your work?

15:07 What excites you most about working in the ecommerce industry?

16:37 In your opinion, what are some of the biggest mistakes that Amazon sellers make?

18:31 What makes a strong brand?

21:21 What is a skills or character trait that you wish you had but that you don’t have?

22:10 If you could have a superpower, which one would it be?

23:20 Are you a morning person?

23:44 You have three kids. How do you manage your work-life-balance?

25:12 Who or what inspires you?

26:04 Are there are also some famous people that inspire you?

27:43 If you had the chance to ask Jeff Bezos for one thing, what would it be?

29:00 If you had the attention of every Amazon seller in the whole world and you could give them three tips, which ones would that be?

_________________________________________________

► Find & contact Sacha Gorelik on Sermondo

► Watch this episode on our Sermondo YouTube channel

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match

► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you

► Any questions? Reach out by using the Sermondo contact form

Today's guest for our podcast is Rahul Chawla, Senior Business Development Manager at QIMA (formerly known as Asia Inspection).

He lets us look behind the scenes of one of the most famous quality inspections and tells us a lot about his personal career.

He also gives valuable tips on what amazon sellers need to consider when they get their production inspected.

Content

PART 1: About QIMA

1:10 Please tell me in one sentence: What is QIMA?

1:30 The transition from Asia Inspection to QIMA?

2:12 How long does your company exist already?

3:11 Would you say that you focus on Amazon sellers?

4:14 What’s your main argument for using a quality inspection service?

6:33 How does the process of working with a quality inspection company look like?

10:36 Which other services do you offer besides quality inspections?

10:52 Do you also check the working conditions in factories, such as child labour etc.?

14:50 What are the reason to choose QIMA over other quality inspection companies?

19:24 Do you have a product category you specialize in?

20:06 Can you think of any product that you don’t offer quality checks for?

20:25 What do your clients say about your work? 

24:57 How does your customer support look like?

26:19 In your own opinion, what are the most common mistakes Amazon sellers make in regards to quality inspection?

30:37 Do you hire a translation agency to translate your supplier and production requirements?

PART 2: Personal Questions

33:15 Why did you decide to work for QIMA?

34:48 What do you like most about your job?

37:37 Are there also things that you don’t like about your job?

38:55 If you could hire a famous person to with you or for you at QIMA, who would that be and why?

40:05 Could you name three tips that you can give to any Amazon seller out there?

_________________

► Find QIMA on Sermondo

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match!

► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you.

► Any questions? Use the Sermondo contact form! 

Guest on our latest episode of Sermondo Talks is Jelena Nuhanović, founder of Amazonia PPC. 

She let's us peek behind the scenes of her Amazon agency and answers Kristina's questions about her private life

She tells us why she decided to be her own boss, how branding works and gives tips in how you can overcome the challenges you face as an entrepreneur.

Amazonia PPC is a full service marketing agency based in Serbia. They offer every service related to PPC, copywriting, branding, listing optimization and help drive external traffic traffic to your product listing. Whether you want to launch a product or want to increase sales for an existing product, Amazonia PPC got you covered.

Content

PART 1: About Amazonia PPC

[0:54] In one sentence, what is Amazonia PPC?

[1:06] What services do you offer?

[1:47] In which languages are your services available in?

[2:18] For how long have you been around for?

[2:44] Why did you decide to work in the Amazon industry?

[3:21] Why should I choose your agency over other agencies?

[4:45] Are you working with clients from all over the world?

[5:24] Could you name three things that clients say about your work?

[9:02] How do you deal with clients that aren’t happy?

[10:37] How do you stay up to date?

PART 2: Personal Questions

[14:19] Why did you decide to become self-employed?

[16:44] Are there also things that you don’t like about your job? And do you like taking responsibility?

[18:14] If you could have one skill or character trait that you don’t have right now but would like to have, which one would that be?

[20:03] If you could have a superpower, which one would it be?

[20:46] How do you manage being a mother and entrepreneur at the same time?

[21:43] What would you say was your biggest challenge being self-employed?

[23:39] Deciding between 9-5 and a full time Amazon business

[24:51] Was there a time where you wanted to quit and go back to a normal job?

[25:50] Who or what inspires you?

[27:31] If you could hire any famous person in the world to work for you or with you, who [would that be any why?

[28:06] If you had the chance to walk into Jeff Bezos office and ask him for a favour, what would that be?

[29:19] If you had the attention of every Amazon seller in the world, which three tips would you give them?

[32:40] In your opinion, what makes a strong brand?

[34:50] Do you have a favorite brand, a brand that is really a best case?

[37:39] Is it easier to brand products people are emotionally attached to?

_________________________________________________

► Find Amazonia PPC on Sermondo

► Have you used Jelena's services before? Leave a review for Amazonia PPC! 

► Want to see the faces that belong to those voices? Go watch the episode!

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match.

Suzan Hixon, founder of the Private Label Law Boutique, speaks with us about her law firm, what mistakes Amazon sellers make when choosing a trademark and what she loves about working in the Amazon industry.

The Private Label Law Boutique is a law firm that helps Amazon sellers by guiding them through the legal landscape. 

Their speciality is trademark law, but they also help with supplier negotiations, distribution agreement negotiations as well as label & packaging compliance.

Content

PART 1: About the Private Label Law Boutique

1:22 What services do you offer?

3:20 How long have you been around already?

3:55 Do you have your own experience with selling on Amazon or how did you decided to work in the Amazon industry?

7:40 About the importance of having a brand and multiple sales channels

9:09 What reasons are there to choose you over other law firms?

11:15 Are you working with clients from all over the world?

12:47 What do your clients say about your work?

15:20 What do you do wn a client is not happy about your work?

19:26 How do you stay up to date?

PART 2: Suzan's Personal Life & Entrepreneurial Journey

21:40 Why did you decide to become self-employed?

24:08 Name ONE adjective to describe your work situation

24:51 Are there also things that you don’t like about your job?

26:59 What excites you most about having Amazon sellers as clients?

29:05 What was your biggest challenge being self-employed?

32:14 Was there a time you wanted to go back working in a firm as an employee?

33:03 What are some skills or characteristics that you wish you had but don’t have?

34:55 If you could have a super power, which one would it be?

35:47 If you could ask Jeff Bezos for one favour, which one would it be?

37:47 Who or what inspires you?

39:48 Would you like to work with Elon Musk?

40:40 If you had the attention of every Amazon seller worldwide, what would you say to them?

43:32 Can you give me two more tips that you would give to any Amazon seller out there?

► Find The Private Label Law Boutique on Sermondo: https://sermondo.com/listing/the-private-label-law-boutique/

► Have you used Suzan's services before? Leave a review! https://sermondo.com/listing/the-private-label-law-boutique/#reviews

► Watch this episode on YouTube: https://www.youtube.com/watch?v=3Q0JLDPwvzk&t=1s

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match: https://sermondo.com/

►  You already have a specific job you want to outsource? Then post a job listing with your requirements and wishes. Service providers that meet your requirements will then apply for your gig

►  Any questions? Use the Sermondo contact form & shoot us a message!

In this episode of Sermondo Talks, we interview the founder of Sellbery - Vadym Antsyferov. 

He talks about his company, how facing troubles makes you a better entrepreneur and why he would like to work with Arnold Schwarzenegger.

Sellbery is a multi-channel listing platform. The tool lets you controll all of your e-commerce activities from one single platform.

Content

PART 1: About Sellbery

00:33 In one sentence what is Sellbery?

0:50 For how long have you been around?

1:05 Do you have your own experience with selling online or what was the idea behind founding Sellbery?

1:36 What marketplaces do you integrate with your software?

2:40 How does your tool help sellers make more money?

4:02 Why would I choose your tool over other tools?

6:01 Do you have users from all over the world?

6:17 In which languages is your tool available?

7:01 What do your users say about your product?

7:37 How does your customer support look like?

9:50 Can users get a trial period?

PART 2: Personal Questions

10:58 Why did you decide to become self-employed?

12:08 What did you do before becoming self-employed?

12:44 Are there things that you don’t like about your job?

15:53 If you could have one superpower, which one would it be?

16:19 If I gave you $10,000 and you could give it to any charity, which one would it be?

17:01 What advice would you give to your younger self?

18:54 What was your biggest challenge being self-employed?

19:55 What do you like to spend your money on?

20:12 If you could hire any famous person to work with you, who would that be?

21: Can you give tree tips to any Amazon seller out there?

_________________________________________________

► Find Sellbery on Sermondo

► Have you used their services before? Leave a review for Sellbery!

► See the faces behind the voices & watch this episode

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match

► You already have a specific job you want to outsource? Then post a job listing with your requirements and wishes. Service providers that meet your requirements will then apply for your gig: https://sermondo.com/add-listing/

► Any questions? Use the Sermondo contact form & shoot us a message!