Travel Market Life

Get the preview for London's Independent Hotel Show 2023 with Glenn Wallace, Event Manager of Independent Hotel Show and moderator Sarah Duncan, ESG Consultant, Sleeping Lion.

The Independent Hotel Show, in partnership with James Hallam, welcomes hoteliers back to Olympia London on 16-17 October for two days of networking, learning and product sourcing. Each year the show brings together a carefully curated selection of suppliers to the independent hotel sector, providing the ultimate opportunity for hoteliers to refine their business and elevate their guest experience.

The Innovation Stage at this year’s show is a must-attend for hoteliers looking to hear about the latest innovations in design, guest experience, technology and much more. The Hotel Business Stage at this year’s event will be a hub of practical advice and actionable insights for visitors to the show.

Monday, 3pm - Ryan Haynes moderates: Real world AI: how to use the tech to improve your hotel

On the Monday evening, The Independent Hotel Show Awards, in partnership with Preferred Hotels & Resorts, now in their 11th year, celebrate pioneering hospitality businesses and hotel professionals in the UK & Ireland.

Tuesday:, Travel Market Life hosts the Social Business Space with three discursive sessions; Each session will kick off with a 15-minute discussion (live podcast recording) with expert guests to explore the key issues related to the topic. It will then open to the floor to allow attendees to delve deeper into subject matter with facilitated networking, between Ryan, podcast guests and audience, all mingling and enjoying refreshments, continuing the podcast topic of discussion.

For more https://www.independenthotelshow.co.uk/

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

This is a live recording of a roundtable from the ACE Hotel Tech Summit 2023 to discuss the future of the PMS, the importance of cloud and creating efficiencies. Panelists highlighted the importance of systems integration, the need for standardisation and hotels looking for a single solution. Featured Felix Pops, Muaaz Rizvi, Gerald Lampaert, Harry Fielder, Catt Mcleod, Vidar Thomassen, Raj Laugh, Alexander Vicens.

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

This is a live recording of a roundtable from the ACE Hotel Tech Summit 2023 to discuss metaverse and investment hospitality needs to be considering. We discussed the potential for hospitality sector today largely agreeing that on the whole technology wasn’t ready just yet but it’s important for the sector to keep an eye on it - and the best deployment of metaverse is in #virtualreality tours of properties or #augmentedreality experiences. With Angelika Krania, Robert Richardson, Harpreet Singh Saluja, Catt Mcleod, Vidar Thomassen, and Harry Fielder

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

Jeroen Van Gils, Development director – Europe from, BWH Hotels talks to us about Operational Excellence in hotels and how technology is playing an increasing role to improve processes for staff as well as for guests. In this episode, as part of our Media Partnership with ACE Hotel Tech Summit 2023, we dive into the key aspects for hoteliers to consider.

During our conversation we cover:

1. The role of technology in operations
2. How to get the most out of staff and retain talent
3. Why certain systems are mandated
4. Quick wins for the team and for guests
5. Longer term tech investments

BWH Hotels is a leading, global hospitality enterprise comprised of three hotel companies, including WorldHotels™, Best Western® Hotels & Resorts and SureStay® Hotels with around 4,300 hotels territories worldwide and 19 brands across every chain segment, from economy to luxury. https://www.bwh.com/

Listen to all our episodes and subscribe to our content and newsletter http://travelmarket.life/

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

The Chairman of Hotel Marketing Association (HMA), Harry Fielder (also CEO Umi Digital), talks hotel digital marketing, direct strategies and introduces us to the HMA.

As one of the presenters at ACE Hotel Tech Summit, September 2023, he will be covering Clever ways to encourage more direct bookings. In our conversation we look at:
1. What is the HMA? Why hotels should be a member

2. Trends in direct bookings

3. The basic hotels should be doing for direct bookings and marketing today

4. Capitalising on direct bookings

5. Approaching social media and reviews

Harry will join Travel Market Life at The Independent Hotel Show Tuesday 17th October, 3 - 4pm at the Social Business Space for the discussion: Tech stack for the future - Make the most of your tech investment by discovering the right systems to help your hotel. This session will look at how to build a business case for senior management, getting staff buy-in, and breaking down silos to help the tech you choose work for your business - today and tomorrow

The Hotel Marketing Association (HMA) is the only dedicated body for hotel marketers in the UK. Providing support and inspiration for hotel marketers and the wider industry seeking guidance and insight for business and career development.

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

Diving into the 10 rules for approaching IT projects in hospitality with Frank Wagner, Director International Sales – Hospitality Group at Advanced Computer Technology (ACT) to give you the guide to effective investment.

Avoid resource loss and losing time, save thousands in Hospitality IT Projects by following 10 simple Rules - hear the reasoning behind in this episode:

1. Appoint a project manager: What are the key criteria, experience and skills to consider?
2. Define the full scope of the project in painstaking detail: What are the key aspects that really need to be expanded on?
3. Compare offers: How many suppliers should you engage and compare?
4. Consider separating between hardware/software and services: Why is this so important today?
5. Agree on a fixed price order: What does this mean?
6. Involve vendors of interfaced systems in time: Why this is so important?
7. Request a detailed work schedule: What it should contain?
8. Check what your team can do: How to manage expectations and deliverables of internal members?
9. Be present: How to be the best leader
10. Adjust your staff schedules: Why this is important?

And finally, the benefits of treating your consultants well.

Frank Wagner is presenting at the ACE Hotel Tech Summit 2023 of which Ryan Haynes is host and Travel Market Life a media partner

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In our hospitality industry trade media mini series, we speak with Eloise Hanson editor of Boutique Hotel News to discover the thinking of the publication and the news and content that engages its audience.

Learn more about Boutique Hotel News

• How the publication is made up and its key audience
• The subjects and topics that captures readers attention
• How to get featured editorially and advertorially
• The developments in the sector

For more visit Boutique Hotel News

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

Hospitality Action is one of the leading industry charities supporting hospitality workers through crisis. In this episode we learn more about the organisation and the good work it does from CEO, Mark Lewis - and we're joined by one of its patrons and the founder of Walk For Well-being, Craig Prentice

How Hospitality Action helps
Since 1837 Hospitality Action has supported people in roles across the hospitality industry and was one of the first UK charities to mount an emergency response to the Covid- 19 pandemic in 2020. Hospitality Action's grant-giving, advisory services and EAP provision continue to evolve to meet the ever-changing demands of the industry in the face of the cost-of-living crisis.
Since the start of 2020, it has spent over £3,000,000 and awarded more than 10,000 grants to hospitality households across the UK.
For more information about Hospitality Action visit https://www.hospitalityaction.org.uk/

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

Miguel Velez, CEO & Founder, Unlock Boutique Hotels is joining the ACE Hotel Tech Summit where he will address the challenges of independent hotels and how investors can be confident of market success.

Unlock Boutique Hotels represents a curated selection of 19 Small Independent Boutique Hotels across Portugal in 11 locations. In our conversation we address the topic: David vs Goliath, Independent or integrated in a chain - how to be competitive.

1. Challenges of being a true independently run hotel today
2. How investors and owners optimise bookings and revenue
3. Why management and operations is important for the guest experience
4. Role of technology for independent hotels and how to define the right tech stack
5. Gaining greater purchasing power

Listen to all our episodes and subscribe to our content and newsletter http://travelmarket.life/

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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In this episode we look at Social Media as a promotional tool for the hotel industry with Jamel Ben Amor, President and Managing director of Iris Hotels where we learn about the importance of social media to drive brand and bookings, the Saudi Arabian hospitality market and why leadership is so important to drive cultural change.

IRIS Hotels open its first properties in November 2020, it now has a portfolio of 5 boutique properties in Saudi Arabia with 2 4* hotels due in 2023, and 3 further properties in the pipeline

In our discussion on Social media in hospitality, we cover

1. How to approach social media and the effective channels
2. Impact on bookings and deploying successful campaigns
3. Role of leadership in cultural change

This episode is in Media Partnership with ACE Hotel Technology Summit 2023

Listen to all our episodes and subscribe to our content and newsletter http://travelmarket.life/

Follow us on LinkedIn for the latest updates https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/