No Harm Done Podcast
by No Harm Done PodcastA podcast about improving, exploring, understanding and getting on with healthcare safety and quality
Copyright: © 2018 No Harm Done Podcast
Episodes
NHD Ep15 Quality Care Doesn’t Need Another Hero (just good collaboration)
23m · Published
Cementing the governance and leadership role in good care; using incident analysis differently and livening up those policies (so people actually follow them!) 1. TLDR (Time: 0.45 ) A Dive into the Impact of Governance and Leadership on Quality of Care Fulop, N., & Ramsay, A. (2023). Governance and Leadership (Elements of Improving Quality and...
NHD Ep.14 The Race to the Bottom
35m · Published
This ep we’re draining swamps and hacking mindsets – and you thought this was a podcast about improving quality… 1. QUALITY QUANDARY (Time: 01:10) Draining the Root Cause Swamp Trbovich P, Shojania KG. Root-cause analysis: swatting at mosquitoes versus draining the swamp. BMJ Quality & Safety 2017;26:350-353. https://qualitysafety.bmj.com/content/26/5/350 2. The Point (Time: 11:10) Carer Reported Outcome Measures Jeyasingam N,...
NHD Ep. 13 It’s a Struggle!
41m · Published
In this ep we look at the reasons behind the struggle (behind the grind, behind the slog) for improvement (and it’s probably got nothing to do with you); as well as how to build psychological safety and communication again, again, again… Vaughn VM, et al. Characteristics of healthcare organisations struggling to improve quality: results from...
NHD Ep. 12 Season 2: A short detour…to an important destination. Welcome to ‘QualityClub’.
10m · Published
What is QClub?
NHD S2 Ep11: ChatQI
33m · Published
It was inevitable – NHD wades into AI for a bit of ChatQI. 1. Intro (Time: 00:25) We don’t often include the intro in the shownotes, but as we banged on about ChatGPT and its deep understanding of quality manager challenges… https://chat.openai.com/auth/login 2. QUALITY QUANDARY (Time: 6.45) How will Artificial Intelligence affect healthcare? https://www.mckinsey.com/industries/healthcare/our-insights/transforming-healthcare-with-ai 3....
Season 2 Ep 10: We Get to The Point (and stay for quite a while)
26m · Published
More delving into the nuts and bolts of effective partnering with consumers to make things better. And we found a facilitators playground for you to play in! 1. The (TLDR) Point! (Time: 1:00) Top evidence-based tips for partnering with consumers to improve care and services. Cochrane gathered the evidence so we – or you –...
NHD Season 2 Ep 9: Happy Staff, Happy Consumers
28m · Published
We know – it’s obvious. So why is it so rare to see consumer and staff satisfaction addressed in tandem? 1. QQ (Quality Quandary) (Time:1:20) Putting Consumers First and Staff First Too! Successful improvement requires both consumers and staff to get something positive out of the process. But this too often gets forgotten. Lawton R, Thomas EJ....
NHD Season 2 Ep 8 How to Build a Quality Manager
30m · Published
There’s a lot riding on quality manager skills – in this ep we discuss what it takes to be great, as well as picking out a couple of essential tasks: building change readiness and making Community/Care Advisory Committees successful. 1. QQ (Quality Quandary) (Time: 1:29) How to Build a Quality Manager What are the essential...
NHD Season 2: Ep 7 – Not missing The Point!
18m · Published
OK, sometimes we miss The Point. We just can’t fit the segment into every podcast, with our new abbreviated second season format. But sit back and relax – this entire episode is The Point! (Also – don’t sit back & relax if you’re driving. Keep your back straight, your mind alert and hands on the...
NHD Season 2 – Episode 6: Shooting Stars
40m · Published
We look at the Comprehensive Care Standard and Aged Care Star Ratings – transformative changes in the name of quality. Are these ‘stars’ in the improvement galaxy making a difference? 1. QQ – Quality Quandary (Time: 1.45) Can Quality Ratings help you shoot for the quality stars? From December, Australian aged care homes will receive...
No Harm Done Podcast has 47 episodes in total of non- explicit content. Total playtime is 35:40:36. The language of the podcast is English. This podcast has been added on November 27th 2022. It might contain more episodes than the ones shown here. It was last updated on May 19th, 2024 03:13.
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