Learning Experience Leader

Bonnie is a human capital strategist and performance consultant. She is the creator of the Measurement Map which helps to illustrate the causal chain of evidence between human capital interventions and measurable business outcomes. Her goal is to help organizations create environments and build skills that truly engage and enable their employees.

Today we talk about:

• Getting to a shared definition of success with stakeholders
• Alignment with stakeholders as the critical part of Analysis
• Bonnie’s measurement map model

I tried something new in this episode by role-playing a scenario around a training request and Bonnie’s response is brilliant. I hope you find this as insightful as I did!

Resources
👉 So You Want to Measure Impact, Now What? (article - description of the measurement map)
👉 20 Things I’ve Learned from 20 Years of Learning Measurement (article)
👉 GP Strategies Podcast interview with Bonnie (podcast episode)
👉 How L&D Can Link Learning to Business Outcomes (podcast episode)
👉 33 // Evaluating to Demonstrate Evidence of Training Value for Stakeholders with Dr. Jim Kirkpatrick (LX Leader podcast episode)
👉 How to Measure Anything (book)
👉 Developing Human Capital (Bonnie's book)

Adam is a learning experience designer at Health Catalyst. His mission is to guide a systematic focus on meeting human needs within the employee experience: specifically through talent development, scalable and transparent technology, and empathetic data storytelling.

Today we talk about:

• The three pillars of self-determination theory
• Six forms of motivation
• Implications of these ideas to learning design & talent development

Resources
👉 What HR Forgot - Adam’s LinkedIn Post
👉 Adam’s visualization of Self-Determination Theory concepts (requires LucidChart sign in - you can create a free account)
👉 Literature Review of Self Determination Theory
👉 Edward Deci - Self-Determination Theory (video)
👉 Loads more SDT resources
👉 The Power of Moments (book)

Andrew has trained or spoken for Fortune 500 companies such as Delta, Marriott, Wyndham, and KPMG—on topics such as digital wellness, positive habit formation, and learning design. He co-founded the Inspired Learning Group which transformed a premier mountain resort into a 60,000 sq foot experiential facility and is currently the director of Training at Utah’s most recent Unicorn, Weave Communications. And yes, we work together. In fact, he is my boss!

Today we talk about:
👉 Why most training initiatives fail to actually change behavior
👉 Designing for behaviors that get us where we need to go, not the outcome only
👉 The critical role of habits in behavior change, and how context is everything

Resources
👉 Tiny Habits: The Small Changes That Change Everything (book)
👉 Episode 21: Fully Compliant with Travis Waugh

Colin is an Assistant Professor at Purdue University in the Department of Computer Graphics Technology and he leads the UX Pedagogy and Practice Lab, which focuses on research at the intersection of design education, practice, ethics, and critical theory. Colin has worked as an art director, contract designer, and trainer, and his continued involvement in design work informs his research on design activity and how it is learned.

Today we talk about:

• An introduction to the scholarly conversation around ethics, morals, values, and dark patterns
• The role of design judgment and character in the act of designing
• Overview and examples of the 5 dark pattern strategies that Colin’s team found in their research and how they might show themselves in learning design
• How can we ensure we are good designers without resigning responsibility and joining the dark side?

Dr. Gray Resources
👉 Research Paper: The Dark (Patterns) Side of UX Design
👉 Research Paper: Inscribing ethics and values in designs for learning - request download from Colin by sending him an email at [email protected]
👉 Overview of Colin’s team’s Dark Patterns strategies:
👉 The Hall of Shame of Dark Patterns
👉 More about Dr. Gray

Resources
👉 Evil By Design (book)
👉 Ethical Design Handbook (book)
👉 The Conscious Creative (book)

Nihal is head of Content Marketing at Fuse universal and relishes partnering with L&D rebels to tell the world stories about how they drive passion and purpose in learning. Her background as a data analyst, educator, and marketer informs her drive to enable learning professionals with the tools and resources to make a measurable difference in the world.

Today we talk about:

• 5 Things L&D should steal from content marketing
• How L&D might talk data (or really anything) with business leaders
• The power of experimentation and curiosity
• Three of the hardest - but most important - words for our own growth

Resources
👉 How L&D Can Talk Data With The Business
👉 A Curious Mind
👉 The Three Hardest Words in the English Language (podcast episode)
👉 The Magic of Thinking Big (book)
👉 The Art of Learning (book)
👉 Alive at Work (book)

Matt is an educationalist and entrepreneur. He was the COO and Partner of RED Academy, Canada's fastest-growing Design & Technology school, and launched their Toronto campus. Matt has experience in university governance and is passionate about making quality learning accessible to everyone. He now runs a learning tech company called Benji. Benji exists to help trainers keep the magic of their in-person experiences alive as they transition to remote formats.

Today we talk about:

• Matt’s learning from years of iterating on his learning product concept to provide the needed structure and tools in remote settings for virtual facilitation to succeed.
• The barriers that make online group facilitation so painful, and suggested tactics to get around these.
• Building upon some discussion topics Dr. Hadnes and I explored last week including the role and relationship of machines and humans in facilitating learning.
• Also, how viewing learning as a process rather than an event might get us closer to rapidly reskilling the workforce of the future.

Links:
👉 Matt's post we discuss (blog)
👉 Design of Everyday Things (book)
👉 Play to Learn (book)
👉 Learning How to Learn (Coursera course)

Myriam’s background and Ph.D. in behavioral economics have helped her to understand what it is that gets in the way of a wide variety of solutions. She has developed a toolbox to remove these obstacles through micro-interventions. She hosts the podcast "workshops work", designs and facilitates workshops and hosts live mastermind events for expert facilitators.

Today we talk about:
👉 The basic introduction to the disciplines of Facilitation and Behavioral Economics
👉 Objectives vs outcomes and the importance of the difference in how you design facilitation
👉 Overview of a few principles of Behavioral Economics and applications in the facilitation of learning

Resources

• Workshops Work (Mariam's podcast)
• Behavioral economics encyclopedia

Seth is an award-winning author whose scholarship focuses on learning experiences designed to increase knowledge, develop skills, and improve employee performance. He has built global training programs, consulted with executive leaders for their training at scale, and is currently responsible for learning and performance strategy at Facebook.Today we talk all about driving executive stakeholder engagement.

Specifically:
👉 How Seth built trust and currency with Adobe executives while managing learning programs
👉 The importance of providing value before you ask for additional resources
👉 Steps you can take to increase partnership with other stakeholders in your organization.

Resources

• Be sure to check out Seth’s article: Driving Executive Engagement
• Learn more about Seth on his website

While taking master-level classes in Human Resource Development at the University of Houston, Nyla discovered the excitement of learning technologies in an e-Learning class. She made the decision, then and there, and dedicated her career to the future of learning. Nyla runs her own business designing learning experiences, and she is a co-founder and learning experience designer at Design for Humanity - a collective pairing professionals to collaborate on real-world projects advocating for equity, diversity, inclusion, and anti-racism. Nyla is passionate about mentoring new instructional designers and e-learning developers, and you’ll hear some great insights on the topic in this episode!

Additionally, today we talk about:
👉 Nyla’s approach to finding jobs in the field of LXD, whether you are jobless or restless
👉 Suggestions on packaging yourself to find a new job and the value of aligning your past skills and experiences with your explicit career goals
👉 Common barriers that people who are new to the field face and how Leaders might help break these down
👉 Discussion around the role of mentoring for new and mid-career employees, and the difference between a mentor and a sponsor
👉 Suggestions on benchmarking your skills within the industry

Resources

• Nyla’s website
• Podcast: “I’m New Here”
• The Learning Conference
• Design For Humanity

After losing his job in healthcare in 2015 and spending four months unemployed, Dan went back to his roots in film. He knew that film could be the most powerful way to help people discover their story and all that was missing was a platform to help people do this. He founded Stiry, a media production company on a mission to inspire people to discover their divine potential by changing the way they see their story.

Today we talk about:
👉 The unique story of how Dan built Stiry through inspiration and intelligent risk-taking
👉 How Dan is working to help people discover their stories through reflecting on perspective moments and being open to sharing genuine emotional experiences
👉 The 3 key steps people can follow to begin to own and live the story they really want
👉 Dan’s perspective on the importance of evoking emotions that move us to become great
👉 Importance of establishing psychologically safe environments for emotional sharing
👉 Dan’s invitation to discover what you are meant to do right now to share good with the world
👉 Examples of how the Stiry process has helped people change

Resources

• Be sure to check out examples of Stiry's work (YouTube playlist):
• Stiry website
• Also the ebook Dan mentioned: