Agency X
by agency-xAgency X is a podcast where we talk about our own experiences running a digital agency, Avex. We'll cover a variety of digital topics including brands, marketing technology, eCommerce and more.
Copyright: agency-x
Episodes
Beating the E-commerce Summer Slump
28m · PublishedWhile the start of the summer season can mean pool time, vacations, and relaxing, it means something completely different for e-commerce shop owners. Avoid the common summer sales slump with these tips from John and David.
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We'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: David Anzalone, John Surdakowski
Best Practices for Product Drops
34m · PublishedAfter recently having a conversation with a client about doing their first product drop, John and David decided to dedicate a podcast episode to the topic. They go over when your brand is ready for a drop, the best ways to prepare, and tips on the tech side of things.
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We'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: David Anzalone, John Surdakowski
How to Utilize Customizable Checkout on Shopify Plus
34m · PublishedWhether it's an FAQ section, multistep vs. single-step, or scarcity timers, the strategy behind your shop's checkout experience is important. In this episode, John and David give their opinion on what factors should and shouldn't be considered at the checkout stage when using Shopify or Shopify Plus.
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We'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: David Anzalone, John Surdakowski
Subscription Cancellations & Returns Strategy with Michael Joson, Avex Project Manager
26m · PublishedWe'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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Meet Michael Joson, Avex Designs' very own Project Manager! Michael's last role was with a cannabis subscription box company. In this episode, he shares his insights on the best practices for supporting subscription returns and cancellations when it comes to customer retention, especially when the products are fragile.
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: David Anzalone, Michael Joson
All About Landing Pages
26m · PublishedWe'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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Landing pages are a great way to create conversions for your products. In this episode, David and John explore the best practices for an efficient landing page when it comes to development, design, and copy. Also included in this episode is John's love letter to meat delivery company Butcher Box.
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: John Surdakowski, David Anzalone
Best Marketing Apps On Shopify
39m · PublishedWe'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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The process of creating the most efficient marketing stack on Shopify can be intimidating. In this episode, we break down our seven go-to apps for email marketing, displaying UGC, and other various e-commerce marketing efforts.
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: John Surdakowski, David Anzalone
When Should Your Company Upgrade To Shopify Plus?
27m · PublishedWe'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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One of the most common questions we get from brands is about when the right time is to upgrade from Shopify to Shopify Plus. Our answer: it depends. We go over the most important things to consider when thinking about if upgrading is the right choice for your company.
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: John Surdakowski, David Anzalone
E-commerce Email Marketing Do's and Don'ts (w/Morgan Mulloy, our Email Marketing Manager)
40m · PublishedWe'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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How many emails should your brand send out every week? What are the best email practices for subscription-based brands? We answer these questions and more with the help of our guest, Morgan, who is Avex's very own email marketing manager.
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: John Surdakowski, David Anzalone, Morgan Mulloy
Data-Backed UX Design Decisions for E-commerce Brands
35m · PublishedWe'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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Do e-commerce experts know it all? Not without data! We discuss how Avex uses data such as click heat maps and performance per acquisition source to help brands make smart decisions on improving their site's user experience and overall sales.
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: John Surdakowski, David Anzalone
Why E-commerce Brands Benefit from Agency Discoveries
22m · PublishedWe'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here: https://gorgias.grsm.io/avexoffer6592
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E-commerce discoveries are one of the newest ways Avex is helping brands in 2021. Before writing a single line of code, we understanding their business and technology needs to ensure we're recommending what's best for brands to scale and grow. Listen to find out more.
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This podcast is hosted by Avex Designs: a design, development, and growth e-commerce agency specializing in Shopify Plus.
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Connect With Us: John Surdakowski, David Anzalone
Agency X has 58 episodes in total of non- explicit content. Total playtime is 31:38:22. The language of the podcast is English. This podcast has been added on August 20th 2022. It might contain more episodes than the ones shown here. It was last updated on April 25th, 2024 02:11.