Agency X

Avex Designs founder John Surdakowski weighs in on the impact COVID-19 has had on merchants, agencies, and other players in digital. In roughly 30 minutes, we provide a mixed bag of insights on CRO, agency-client communicators, supply chain logistics, and more.  Finally, we give our thoughts on what the future of eCommerce holds and how both brands and agencies can be better prepared.

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If you enjoy our content and want to see more, please consider giving us a follow and leaving a review. Positive or negative, feedback means the world to us!

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Avex Designs is an eCommerce web design, development, and growth agency.  Interested in our services? Hit us up on our website.

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Connect With Us: John Surdakowski, David Anzalone

We enjoyed having him on so much, we had to do it twice. We bring back Lucas Walker from Gorgias to talk about how brands can modify their policies and offers to deliver a best-in-class customer experience during the pervasive coronavirus pandemic. You won't want to miss this!

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If you enjoy our content and want to see more, please consider giving us a follow and leaving a review. Positive or negative, feedback means the world to us!

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Avex Designs is an eCommerce web design, development, and growth agency. If you want to learn about services or are interested in a partnership, please check out our website. Be sure to follow us on Instagram @avexdesigns

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Gorgias is the #1 help desk for eCommerce and is the only customer support app that is an official Shopify Plus App Partner. For more info on their services, check them out here

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Also, feel free to connect with us on LinkedIn: David Anzalone, Lucas Walker

The Coronavirus’ (COVID-19) global impact is devastating businesses, brands, and digital agencies in marketing and eCommerce. With it being anything but business-as-usual, brand communication is more important than ever. Supply chains are compromised, shipping partners are swamped, and everyone is adapting to working remote. Our eCommerce strategist, David, met (virtually) with Adam Gardner from Route to discuss how DTC brands need to be more open, available and transparent with their customers during the post-purchase experience.

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If you are a brand who wants to get involved in COVID-19 relief efforts, please consider joining Brands X Better.

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If you enjoy our content and want to see more, please consider giving us a follow and leaving a review. Positive or negative, feedback means the world to us! Avex Designs is an eCommerce web design, development, and growth agency. If you want to learn about services or are interested in a partnership, please check out our website. Be sure to follow us on Instagram @avexdesigns

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Route is the premier post-purchase experience solution for online retailers. Through dynamic visual tracking, premium order protection and one-click claim resolution, retailers can now deliver an end-to-end post-purchase experience that delights customers and turns them into lifelong advocates. For more info about their services, check them out here.

Cultivating a best-in-class user experience, customer service, loyalty, and appreciation lives within the bubble of Customer Experience (CX). CX is now a major focus for both traditional and digitally native brands, and is something agencies should on with their clients. We sit down with Lucas Walker from Gorgias and talk about the overall importance of CX in eCommerce and branding.

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If you enjoy our content and want to see more, please consider giving us a follow and leaving a review. Positive or negative, feedback means the world to us!

-

Avex Designs is an eCommerce web design, development, and growth agency. If you want to learn about services or are interested in a partnership, please check out our website. Be sure to follow us on Instagram @avexdesigns

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Gorgias is the #1 help desk for eCommerce helping merchants transforming  their customer service from a cost center into a profit generator. For more info on their services, check them out here

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Also, feel free to connect with us on LinkedIn: John Surdakowski, Lucas Walker

Move over, Millennials! With a spending power of nearly $143 Billion and accounting for almost 1/3 of the US population, Generation Z is a force that cannot be ignored [1]. We discuss Gen Z shopping habits and characteristics, and how agencies and store owners can appeal to them authentically through eCommerce and branding.

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If you enjoy our content and want to see more, please consider giving us a follow and leaving a review. Positive or negative, feedback means the world to us!

-

Avex Designs is an eCommerce web design, development, and growth agency. If you want to learn about services or are interested in a partnership, please check out our website

-

Be sure to follow us on Instagram @avexdesigns

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Also, feel free to connect with us on Linkedin: John Surdakowski, David Anzalone

On today's episode, John and David discuss ADA compliance, accessible design, and why it's important to build experiences that everyone can use. Web accessibility is an often overlooked concept in the industry, so we're proud to give it love in whatever way we can. 

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If you enjoy our content and want to see more, please consider giving us a follow and leaving a review. Positive or negative, feedback means the world to us!

-

Avex Designs is an eCommerce web design, development, and growth agency. If you want to learn about services or are interested in a partnership, please check out our website

-

Be sure to follow us on Instagram @avexdesigns

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Also, feel free to connect with us on Linkedin: John Surdakowski, David Anzalone

Welcome to Agency X, a podcast brought to you by Avex Designs. We're an agency that specializes in the design, development, and growth of eCommerce websites. We're going to talk about all those things and more, but most of all, adding value in this crowded digital space.

Today, we put our founder, John Surdakowski, in the hot seat as eCommerce strategist David Anzalone interviews him about his experiences from a dropout in college to running a boutique creative agency. If you're someone who's trying to break into the industry and worried that you'll never make it, John's story might just inspire you.

We want to thank everyone for tuning in to our first episode. It means more than we can articulate. If you enjoyed this episode, please subscribe, leave a review, and share it with a co-worker or two! More great stuff coming in 2020.

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If you want to learn more about Avex's services or interested in a partnership, please check out our website

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Be sure to follow us on Instagram @avexdesigns

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Also, feel free to connect with us on Linkedin: John Surdakowski, David Anzalone

Welcome to Agency X. Sign in at the front and we’ll be with you shortly...

Okay, enough theater. We’re Avex, a NYC-based web design, development and growth agency that specializes in building eCommerce brands. We started this show to give value to anyone in this digital Wild West. 

If you’ve ever wondered how to land better clients, drive more sales online, improve customer segmentation, or where to even begin, we hope you’ll tune in.

From fresh outta college freelancers to fellow agency founders, let us accelerate your knowledge of digital growth!

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If you want to learn more about Avex and our services, please check us out here on our website!

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Be sure to follow us on Instagram

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Wanna connect on LinkedIn?

Our company: https://www.linkedin.com/company/avexdesigns/

Our founder: https://www.linkedin.com/in/jsurda/