Believe in Banking

In Part 2 of their conversation, Sean and Gina welcome back David Trautman, chairman and CEO of Park National Bank. They discuss how a realignment and rebrand provided the bank the perfect platform for Park’s spirit of service, giving a streamlined and simplified brand for Park’s people to rally around. He addressed how launching during COVID continued on a tradition of steadiness in the storm for a bank that has always thrived during even the most chaotic times. Finally, David reveals why he believes so deeply in banking and how Park remains so committed to supporting people in all aspects of their lives.

This podcast is hosted by ZenCast.fm

In Believe in Banking’s first podcast of the new year, Sean and Gina welcome David Trautman, chairman and CEO of Park National Bank. Their rich conversation covers Park’s unique origin story and how the bank’s efforts at unifying under one umbrella yielded some significant advantages for their growing brand as they expanded into new communities. Building consensus to shift how the bank was doing business – moving from a more autonomous model to a more unified one – was a fundamental change, but what it didn’t alter was the heart of service at the core of the brand. In part one of their discussion, David addresses how Park captured and unified the bank's independent spirit and how they continue to foster that beating heart of service as they help people and their communities.

This podcast is hosted by ZenCast.fm

In our final year-end special episode, we revisit topics that defined the year. Sean and Gina discuss the rise of Purpose Driven Banking in 2021 and how it sets a new standard for the industry moving forward. A term coined by Accenture, this approach to banking helps financial institutions mean more to their customers and members, truly living up to their essential role in people's lives. Simultaneously, banks and credit unions that embrace a deeper sense of purpose find fresh opportunities and expanding influence. Tied to a renewed sense of purpose is community-building in community banking and new ways of thinking about serving – because community represents more than just geography. Finally, our hosts provide a preview of our first episode in 2022, featuring a community banking leader who will kick off the New Year in style.

This podcast is hosted by ZenCast.fm

In our final year-end special episode, we revisit topics that defined the year. Sean and Gina discuss the rise of Purpose Driven Banking in 2021 and how it sets a new standard for the industry moving forward. A term coined by Accenture, this approach to banking helps financial institutions mean more to their customers and members, truly living up to their essential role in people's lives. Simultaneously, banks and credit unions that embrace a deeper sense of purpose find fresh opportunities and expanding influence. Tied to a renewed sense of purpose is community-building in community banking and new ways of thinking about serving – because community represents more than just geography. Finally, our hosts provide a preview of our first episode in 2022, featuring a community banking leader who will kick off the New Year in style.

This podcast is hosted by ZenCast.fm

In this special episode, we take a look back at the trends and topics that defined 2021. Sean and Gina discuss how banking provided short-term solutions to challenges and what opportunities opened up because of the pandemic that will endure. They spoke specifically about banking's balance of technology and human consultation, and the staff that it takes to be at the right place at the right time for customers and members. With clear eyes, the two hosts all but predicted the increasing deployment of hybrid solutions like ITMs and smaller format branches that are transforming the consumer banking experience post-pandemic.

This podcast is hosted by ZenCast.fm

In this episode, Sean and Gina discuss what’s on the minds of banking and credit union leaders as they face the headwinds that are still present after a year and a half of pandemic life. With the need for profitability and fintech nipping at community banking’s heels, how to continue to serve customers and meet expectations often means new partnerships. Whether it’s a fintech collaboration like the one that delivered Chime to the marketplace or a financial wellness pairing, like Regina King and Wells Fargo teaming up to help serve the underbanked, when banks and credit unions look at new and novel ways to meet the people at the point of need, banking builds on the trusting relationship financial institutions have with their customers and communities.

This podcast is hosted by ZenCast.fm

In this episode, Sean and Gina discuss some of the challenges facing banking in our post-pandemic future. Most notably is staffing as banks and credit unions meets consumer demand for efficient transactions via updated digital options while still having branches close by for those more complex and consultative banking needs. Attracting higher-skilled bankers requires a real investment for banks and a commitment to move beyond traditional teller-based banking models. Banking’s growth mandate means banks must balance ways to grow in new markets and be more efficient in more legacy markets, providing a blend of tools and advice consumers need to spend and save better.

This podcast is hosted by ZenCast.fm

In Part 4 of our special summer series revisiting our discussions with banking leaders, we’re spotlighting more community-first approaches from Jimmy Stead, Chief Consumer Banking Officer at Frost Bank, a super-regional bank based in Texas, and Todd Nagel, President and CEO of IncredibleBank, one of the country’s first national online community banks. These two leaders describe how their culture and core values are ingrained in every aspect of their business and how their commitment to their customer and community is a natural outgrowth of empowering employees to live the brand every day.

This podcast is hosted by ZenCast.fm

In this episode, Sean and Gina discuss optimism and opportunities for banking as we move into a post-pandemic recovery. From the rise of small business driving demand for commercial loans to population shifts away from urban cores, how financial institutions respond to changing consumer lifestyles and needs-states depends largely on their understanding of these new realities. Increasingly critical to post-pandemic banking is the smart utilization of data. In particular, leveraging people mobility data empowers banks and credit unions to make better decisions about growth, going where the people are, and the people are increasingly found in the suburbs and exurbs.

This podcast is hosted by ZenCast.fm

In this episode, Sean and Gina discuss optimism and opportunities for banking as we move into a post-pandemic recovery. From the rise of small business driving demand for commercial loans to population shifts away from urban cores, how financial institutions respond to changing consumer lifestyles and needs-states depends largely on their understanding of these new realities. Increasingly critical to post-pandemic banking is the smart utilization of data. In particular, leveraging people mobility data empowers banks and credit unions to make better decisions about growth, going where the people are, and the people are increasingly found in the suburbs and exurbs.

This podcast is hosted by ZenCast.fm