Innovating Leadership: Co-Creating Our Future

Guest: Tom Krouse

Lots of leaders claim their products are made with love. Donatos Pizza means it: they practice Agape Capitalism.

As CEO Tom Krouse explains in this episode, Agape Capitalism puts a love of humanity at the center of their company processes and revenue generation. Its origins are rooted in founder Jim Grote’s observations as a teen working in a pizzeria with two owners: one a frugal bean counter, the other a passionate people-person. Sales soared higher the nights the people-person was in charge!

Tom talks about that, his own leadership style, and the parallels between playing music in a band and great leadership.

Here's what Tom and Maureen cover:

1. How innovation has always been one of the major keys to Donatos’ profitability and success;
2. Why the core tenets of Agape Capitalism complement corporate goals so effectively; and
3. The positive effects the COVID pandemic had on the restaurant industry…and, most critically, on its leadership.

Other episodes you'll enjoy:

-Applying Innovative Leadership Concepts with Tom Grote & Christoph Hinske

- ITP: Building the Resilience Every Leader Needs with Christina Grote & Pam Kramer

- Informed Leadership: The Power of Trauma with Rachael Kelly

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!

RESOURCES:

The book Tom is reading is The Gap vs the Gain by Dan Sullivan & Dr. Benjamin Hardy. It’s available in print at https://amzn.to/3UG0leq and as an audiobook at https://amzn.to/48fQDlY.

Donato’s board chair Jane Grote Abell’s book is The Missing Piece: Doing Business the Donatos Way. It’s available in print at https://amzn.to/3wfTM8b. You can watch her episode of Undercover Boss on Paramount Plus (subscription) or Pluto TV (https://pluto.tv/en/on-demand/series/65301d20a78f0d001ace948e/season/5/episode/65496d2125fde2001aed7337).

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole
• Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
• Own the AI Revolution by Neil Sahota
• Time and Chance by Kim Campbell

NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.

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OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Debating Square vs Wedge Pizza Slices: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guest:

With a commitment to innovation, growth, and the brand’s core values, Tom Krouse has etched an extraordinary journey as a leader at Donatos Pizza. Krouse was named the fourth CEO in the company’s history in October 2010, after spending ten years in various marketing and growth leadership roles. Krouse was recognized as one of the top four pizza executives in the country at the 2023 International Pizza Expo and was also included in the 2022 Columbus Smart 50 Awards recognizing the region’s top leadership.

Prior to joining Donatos in 2000, Krouse was Vice President of Marketing for Wendy’s International, where he spent 12 years in various field and brand marketing positions. Before joining Wendy’s, he spent his early years at various advertising agencies, including being a co-founder and partner of Daly, Lewis & Krouse, a marketing communications firm. As an active member of the community, Krouse combines his passion for music, leadership, and giving back. Tom currently serves on the Board of the International Franchise Association (IFA) and the Columbus Association of Performing Arts (CAPA). He is a Co-Founder, Board Member, and past Chair of the Columbus Music Commission, past Chair of the Board of Junior Achievement of Central Ohio and past board member of Harmony Project and SproutFive. In addition, Tom is a founding member and front man for Grassinine, a popular mountain rock band in central Ohio. Through his popular LinkedIn series, The Corner Piece: Leadership Insights by a Pizza Man, Krouse inspires and shares candid leadership advice.

Guest: Ron Riggio

Are great leaders born, or forged?

Ron Riggio followed up on the four-decade-long Fullerton Longitudinal Study to uncover the childhood characteristics that indicated later leadership qualities. Those results further informed his work on transformational leadership. He discusses his findings with host Maureen Metcalf…as well as the interplay between transformational leadership and ethics.

Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org/ .

Other episodes you'll enjoy:

• Becoming a Better Leader: Daily Leadership Development with Ron Riggio
• Do No Harm: Ethics for Leaders with Terri O’Fallon
• Ethics & Problem-Solving: Leadership Theory & Practice with Joanne Ciulla and Keith Grint

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!

RESOURCES:

Ron has many books on leadership. For more on this episode’s topic, read Transformational Leadership (Print = https://amzn.to/489QvV6, Kindle = https://amzn.to/3uv9gVg ). He also writes about the latest topics in his Psychology Today blog, Cutting Edge Leadership, at https://www.psychologytoday.com/za/blog/cutting-edge-leadership .

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
• Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)
• Jilly Truit murder mysteries by Beverley McLachlin:
  • Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
  • Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
• Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole

NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.

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OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Transformational Supporters: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guest:

Ronald E. Riggio, Ph.D., is the Henry R. Kravis Professor of Leadership and Organizational Psychology at Claremont McKenna College. He is the author of more than a dozen books and more than 100 research articles and book chapters in the areas of leadership, organizational psychology, and social psychology. Ron is the former Director of the Kravis Leadership Institute at Claremont McKenna College. He has served on the board of numerous journals and writes the Cutting-Edge Leadership blog at Psychology Today. At the 2020 International Leadership Association’s annual conference, Ron was one of two people awarded the Lifetime Achievement Award.

Guest: John Driscoll

What’s the surest way people will follow you into battle? Show you care — about them and their families.

That’s a major lesson John Driscoll learned in the Army…and it’s served him well in the private sector, including his current role at Walgreens, where he’s focused on improving service to patients in the healthcare industry. John shares his leadership insights, and the need to focus on healthcare leadership, in this episode.

Here's what John and Maureen cover:

1. Why genuinely caring for your team is a top leadership priority — especially in high-stress situations;
2. How American healthcare is one of, if not THE, most inconvenient services in the country; and
3. John’s proven techniques for moving your team through traumatic experiences.

Other episodes you'll enjoy:

• Delivering the Future: Amazon’s Innovation Culturewith Dr. Vin Gupta & John Love of Amazon Pharmacy (2nd segment of the show, starting at about 16:30 in)
• Bringing Healing Home: Healthcare Leadership with Anne Klibanski
• High-Performance Medicine: Healthcare & Innovationwith Brian Ferguson
• Innovative Leadership for the Healthcare Industrywith Neil Grunberg
• Curing Complexity in Healthcare with Carsten Engel

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!

RESOURCES:

You can learn more about Walgreens’ initiatives at https://www.walgreens.com.

John’s podcast and blogs about the healthcare industry are available at https://www.caretalkpodcast.com.

Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole
• Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
• Own the AI Revolution by Neil Sahota
• Time and Chance by Kim Campbell

NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.

-----------------------

OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

(Information requiring higher security clearance than you have): Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guest:

John Driscoll has been at the center of healthcare innovation formore than two decades, leading large companies across sectors. He is currently the President of U.S. Healthcare and EVP, Walgreens Boots Alliance. Previously, he was the CEO of CareCentrix, the industry leader in bringing healthcare to the home, following successful stints helping lead healthcare technology (Castlight), pharmacy benefit managers (Medco, SureScripts) and insurance (Oxford) companies. John’s ongoing interest in and dedication to public health and healthcare innovation led to being selected by the Obama White House for its Entrepreneurs in Residence program to advise the FDA on innovation. John also serves as the Chairman of the Waystar Corporation and is an active investor in emerging healthcare technologies.

He helped found Testing for America and serves on its Governing Council and is the Co-Chair of the United States of Care’s Entrepreneurs Council. He chairs the Truman National Security Project, and served as a captain in the U.S. Army Reserve. John is a Board Member for the Alliance for Hunger. John has published articles in national publications, including the Los Angeles Times, Time Magazine, The Guardian and Politico.

Guest: Parminder Vir

At the 4th Women and Leadership Conference, participants spent three days discussing and debating ways women’s leadership potential can be unleashed: developed, energized, and liberated in the workspace. Parminder Vir took part, and discusses the results…along with her own experiences as a female leader through four decades of work and across cultures and continents. Her tips and wisdom can be a hammer in helping break through your own glass ceiling.

Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org/ .

Other episodes you'll enjoy:

• It Takes Nerve with Martha Piper & Indira Samarasekera
• Women’s Leadership Journeys with Lisa DeFrank Cole & Sherylle J. Tan
• Reflections on Women in Leadership with Kim Palmer

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!

RESOURCES:

Parminder’s website is https://parmindervir.com/ .

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
• Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)
• Jilly Truit murder mysteries by Beverley McLachlin:
  • Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
  • Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
• Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole

NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.

-----------------------

OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Providing Support Beyond Mortal Ken: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guest:

In a professional career spanning 40 years, Parminder Vir has dedicated herself to positively impact and transform lives through her work in philanthropy, entrepreneurship, film and television production, arts and culture, and investment funding. She served as the CEO of the Tony Elumelu Foundation, Africa’s leading philanthropic organisation based in Lagos, Nigeria, from April 2014 to April 2019. She designed and launched one of the most ambitious entrepreneurship programmes on the continent - the TEF Entrepreneurship Programme, a 10-year, $100 million commitment to identify, train, mentor, and fund 10,000 entrepreneurs from across the continent. Under her five-year leadership, the Foundation has cemented its role as the principal advocate for African entrepreneurship, empowering thousands on their path to economic and social transformation.

Guest: Kim Campbell

Climate change is already hitting businesses’ bottom lines – and those business costs are only beginning. As guest Kim Campbell – the former Prime Minister of Canada – points out, we hit this tipping point through poor corporate leadership in the past. The question now is: what can today’s leaders do about it?

Kim has some stats, and a lot of ideas!

Here's what Kim and Maureen cover:

1. Why insurance companies may be the drivers of corporate climate change initiatives;
2. The pivotal role of corporations in driving positive outcomes in combating global warming; and
3. What individual leaders can do for their organizations, their communities, and the planet.

Produced in conjunction with the International Leadership Association: https://ilaglobalnetwork.org.

Listen to our complete collection of interviews with Kim Campbell:

• Reflections on Women in Leadership with Kim Campbell
• Hot Topics: A Prime Minister’s Perspective with Kim Campbell

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, and Twitter, too!

RESOURCES:

The Climate Overshoot Commission Kim worked with has the report she referenced at https://www.overshootcommission.org.

Here are the books she mentioned:

- The Petroleum Papers, on Amazon at https://amzn.to/3Opq6M1 (print) and https://amzn.to/3SD6UNj (audiobook).

- The Heat Will Kill You First, on Amazon at https://amzn.to/3UDlEgH (print) and https://amzn.to/48SZbQV (audiobook).

The poem by John Keats she quoted at the end of the interview is from his larger work, Endymion. Read that full section at https://www.poetryfoundation.org/poems/44469/endymion-56d2239287ca5.

Kim’s memoirs as Canada’s first female prime minister, Time and Chance, are available in paperback at https://amzn.to/3Q8TxDc.

Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

NOTE: As an Amazon affiliate, we may receive a small commission on any books ordered through these links.

Books we’re reading for fun or personal development right now include:

• Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
• Own the AI Revolution by Neil Sahota
• Time and Chance by Kim Campbell
• Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith

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OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Stewards of ILI’s Business Climate: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guest:

As Canada's first and only female Prime Minister, Kim Campbell's life has been a life of firsts. From the age of 16, when she became the first female student body president of her high school, until 30 years later, as the 19th Prime Minister of Canada, Ms. Campbell has spent much of her life breaking barriers for women. She served at all three levels of government in Canada. After leaving politics, she served as the Canadian Consul General in Los Angeles, then taught at the Harvard Kennedy School, after which she became an international leader of leaders with organizations such as theInternational Women's Forumand theClub de Madrid. Drawing on her extraordinary experience as an academic and a leader, she served as the Founding Principal of thePeter Lougheed Leadership College at the University of Albertafrom 2014–2018.

Holding audiences since the age of ten,Ms. Campbell speaks widely on issuesrelated to leadership, international politics, democratization, climate change, gender, and Canadian/American relations addressing audiences in places such as Kyiv, Dubai, Cordoba, Toronto, Berlin, Ulaanbaatar, Prague, Brussels, Paris, Vancouver, London, Beijing, Seoul, Washington, DC, and Ottawa.

Guests: Margaret Heffernan & Ira Chaleff

What we need from leaders today is vastly different than even a decade ago. That change began years ago; the pandemic merely accelerated it. The reason is simple: turbulence and uncertainty are now chronic conditions. Now, guest Margaret Heffernan says, leadership is about building organizations that thrive in turbulence. She shares six steps to make that happen.

Then, Ira Chaleff switches the perspective to your followers. After all, the best leadership requires the best followership. Influence is not unidirectional from leader to follower; it bounces back from the front line to the back office, too. Ira reveals how followers act with courage to collaborate with leaders -- and shares the counterintuitive idea of intelligent disobedience.

Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org/ .

Other episodes you'll enjoy:

• Uncharted: How to Map the Future Together with Margaret Heffernan
• Courageous Followership with Neil Grunberg & Ira Chaleff
• Non-Traditional Leadership Models for Our New Era with Nathan Eva & Nicole Ferry

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!

RESOURCES:

Ira is a prolific writer. His books includeThe Courageous Follower,Intelligent Disobedience,The Limits of Violence(with Elan Le Vieux),The Art of Followership, andSetting Course: A Congressional Management Guide. Information on Ira’s consulting firm is athttps://exe-coach.com; his own website ishttps://IraChaleff.com.

Margaret has many books as well, including Wilful Blindness: Why We Ignore the Obvious at Our Own Peril, Uncharted: How to Navigate the Future, and Women on Top: How Women Entrepreneurs Are Rewriting the Rules of Business Success. You can also see her in several TED Talks.

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
• Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)
• Jilly Truit murder mysteries by Beverley McLachlin:
  • Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
  • Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
• Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole

NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.

-----------------------

OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Devotees of the Terpsichore: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guests:

Ira Chaleff is an author, speaker, and innovative thinker. His latest work,Intelligent Disobedience, is now available on Amazon. He is founder and president ofExecutive Coaching and Consulting Associates. As a coach, Ira provides a stimulating and safe environment for executives and their teams to examine, evaluate and significantly improve their management styles, skills and processes. Through targeted interviews, work-climate surveys, and multi-viewpoint feedback instruments, he involves all those who have a stake in the change process, analyzes their input and provides frank, constructive feedback sessions.

Margaret Heffernan is the author of the best-selling UNCHARTED: How to Map the Future Together, nominated for a Financial Times Best Business Book award. She is a Professor of Practice at the University of Bath, Lead Faculty for the Forward Institute's Responsible Leadership Programme and, through Merryck & Co., mentors CEOs and senior executives of major global organizations. She is the author of six books, and her TED talks have been seen by over twelve million people.

Guest: Celina Caesar-Chavannes

What’s your secret identity?

Our true selves are often buried so deeply that they’re a secret to us. It’s hard enough to lead authentically when you don’t know who you are – but how can you motivate your team if you don’t know who they really are, either?

The key is the praxis of humanization, a way of helping your coworkers bring their authentic selves to the office. Guest Celina Caesar-Chavannes discovered this truth in her own personal journey – a journey that took her to the halls of power as a member of Canada’s parliament, where societal stereotypes continued around her unabated. But her revelation on identity soon followed, with important lessons for other leaders!

Here's what Celina and Maureen cover:

1. Why titles don’t protect us from society’s sundry "-isms";
2. The many ways we’re conditioned to NOT be our best at work (or at home); and
3. How leaders can foster humanization, so people bring their best, unique selves to work (and you have a happier, more productive team).

Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.

Other episodes you'll enjoy:

-The Power of Praise: Making People's Performance Positive with Ben Marcovitz

-Non-Traditional Leadership for Our New Era with Nathan Eva & Nicole Ferry

- Working & Living in Joy with Pamela Larde

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!

RESOURCES:

Celina’s website is https://celinacc.ca. Her book is Can You Hear Me Now; it’s available in hardback at https://amzn.to/494KzO9, paperback at https://amzn.to/49jrJmz, and audiobook at https://amzn.to/47QhWDm.

Books Celina referenced for further reading include Paulo Freire’s The Pedagogy of the Oppressed (paperback: https://amzn.to/48Knws6 or audiobook: https://amzn.to/3OeP0ho) and Robert Livingston’s The Conversation (hardback: https://amzn.to/3UbQahp or audiobook: https://amzn.to/42awCf4).

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
• Own the AI Revolution by Neil Sahota
• Time and Chance by Kim Campbell
• Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith

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OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

We Hear Them Now and Always: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guest:

Celina Caesar-Chavannes is a highly accomplished author, speaker, and consultant, serving as Sr. Advisor of Equity, Diversity, and Inclusion Initiatives and Adjunct Lecturer at Queen’s University. She is a former Member of Parliament (MP) with the Government of Canada, who represented the Town of Whitby, a suburb east of Toronto. As a Liberal MP, she served as Parliamentary Secretary to Prime Minister Justin Trudeau from Dec 2015 – Jan 2017, and later as the Parliamentary Secretary to the Minister of International Development et la Francophonie from Jan 2017 to Aug 2018.

Celina is also an astute academic with a commitment to service. She holds a Bachelor of Science from the University of Toronto, an MBA in Healthcare Management from the University of Phoenix, an Executive MBA from the Rotman School of Management at the University of Toronto, and is a [Deepak] Chopra Certified Health Instructor. She is currently pursuing a PhD in the Department of Neurosciences at Queen’s University, exploring the intersection of equity and empathy.

Guests: Joanne Ciulla & Keith Grint

Why do so many leaders have trouble acting ethically?

For nearly three decades, Joanne Ciulla has focused her research on ethics in leadership. Even though the framework for ethics is over 2,400 years old, our definition of being ethical holds firm today. Why is it taking so many leaders so long to catch on? Her answers may surprise you.

Joanne earned the International Leadership Association’s Lifetime Achievement Award in 2018. Keith Grint did, as well; Maureen interviews him in the second half of this episode. Keith focused his research on helping leaders identify problems, categorize them, and determine decision styles. If problem-solving is a must for you, then Keith’s interview is a must-listen, too!

Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org/ .

Other episodes you'll enjoy:

• Power, Charisma, Hormones: Science Studies Leadership with John Antonakis
• Do No Harm: Ethics for Leaders with Terri O’Fallon
• When Your Path Is Unclear with Donna Marie Laskin & Chellie Spiller

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, TikTok, Threads, and Twitter, too!

RESOURCES:

Both Joanne and Keith have authored many books. We suggest starting with:

• From Joanne, The Working Life: The Promise & Betrayal of Modern Work (paperback: https://amzn.to/3SpKsa7 ; Kindle: https://amzn.to/48GwiHy ).
• From Keith, Leadership: A Very Short Introduction (paperback: https://amzn.to/47ImFqj ; audiobook: https://amzn.to/3U55j3N ).

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
• Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)
• Jilly Truit murder mysteries by Beverley McLachlin:
  • Full Disclosure – https://amzn.to/46TxW6Q (paperback) https://amzn.to/46VDL3Q (audiobook)
  • Denial – https://amzn.to/46YCbhs (paperback) https://amzn.to/3GJc0AA (audiobook)
• Women and Leadership: Journey Toward Equity by Sherylle J. Tan & Lisa DeFrank-Cole

NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.

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OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Platonically Aware of the Ethics: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guests:

Keith Grint is Professor of Public Leadership at Warwick University in Coventry, England and a Fellow of the British Academy of Social Sciences. Before switching to an academic career, Grint spent ten years as a blue collar worker and held a number of jobs including postman, freezer operative, and karate instructor. This background and perspective has grounded his teaching and scholarship. As a founding co-editor of Leadership, an academic journal published by SAGE, and as co-founder of the International Studying Leadership Conference, Grint has played an important role in the development of the field by building a community of international, interdisciplinary leadership researchers taking critical approaches to leadership. A prolific writer, Grint has penned more than ninety journal articles and book chapters and has written or edited a number of landmark leadership books. His recent research includes mindfulness in high-reliability organizations and leadership romanticism.

Professor Joanne Ciulla is a pioneer in the field of leadership ethics. Her research on the ethical challenges of leadership is interdisciplinary but draws heavily on literature in philosophy and history. She also does extensive research in business ethics. Prior to joining Rutgers, she held the Coston Family Chair in Leadership and Ethics at the Jepson School of Leadership Studies (University of Richmond), where she was one of the founding faculty of the school, which is the first degree granting liberal arts school of leadership studies in the world. Ciulla has held academic appointments at Harvard Business School, The Wharton School, LaSalle University, and numerous visiting appointments outside of the U.S., including the UNESCO chair in Leadership Studies at the United Nations International Leadership Academy in Jordan. She is a Fulbright Specialist, which allows her to work with institutions outside of the US on programs and research related to ethics and leadership.

Guests: Rob Elkington & Les Sylven

To serve and protect: servant leadership takes on a whole new meaning for a law enforcement leader. Society’s expectations for policing have changed radically – for example, up to 80% of what officers do overlaps with what social workers do! Add calls for reduced funding, labor shortages, brutality…and gone are the days of simple “cops and robbers” policing.

But the leadership and hierarchy of policing have changed very little. So can law enforcement truly rise to the challenges of both reform and crime without new styles of leadership?

Guests Rob Elkington and Les Sylven have some very surprising solutions that go far beyond the stereotypes of the hardboiled police commissioner – solutions that any leader of a high-stress workforce will find extremely useful!

Here's what Rob, Les, and Maureen cover:

1. Why almost all law enforcement leaders have faced trauma – and how it can help them better serve their teams;
2. How soft-skills like mindfulness are just as important as hard skills like firearms training; and
3. If your mission is to serve and protect, servant leadership makes a lot more sense than old-school top-down management.

Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.

Other episodes you'll enjoy:

• Leading the Court: Canada’s First Female Chief Justice with Beverley McLachlin
• Staying Cool in Challenging Situations with Janet Fouts
• Informed Leadership: The Power of Trauma with Rachael Kelly

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!

RESOURCES:

Rob’s book is Policing for the 21st Century; McGraw Hill plans to publish it before the end of 2024. Since he discusses the concept of Ubuntu in our interview, you might find this book about it interesting: Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane (the late Archbishop Desmond Tutu’s granddaughter). Hardback: https://amzn.to/3HlRIgS; audiobook: https://amzn.to/3U28UQc.

Our host, Maureen Metcalf, posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
• Own the AI Revolution by Neil Sahota
• Time and Chance by Kim Campbell
• Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith

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OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Always Being Very Mindful: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guests:

Rob Elkington, Ph.D., currently resides in Canada, where he serves asAssistant Professor at Trent University Faculty of Business & Master of Management Program. Rob is the co-founder and CEO of Global Leadership Initiatives, Inc., which exists to "develop excellence in leadership globally,"www.globalleader.ca. Rob also serves on the faculty of various universities such as:

• Associate Professor, Stellenbosch University School of Public Leadership.
• ​Adjunct Professor at the Ontario Tech University in the Faculty of Social Science and the Faculty of Education.
  • Supervising faculty with the Ed..Dprogram for Education.
  • Graduate teaching faculty for the GDIPL for Social Sciences and Humanities.

Rob is a member of the International Leadership Association, an ICF Certified FLOW Business Coach and an MBTI practitioner. He has published a range of books, book chapters, peer-reviewed journal articles and has facilitated numerous peer-reviewed presentations.

Les Sylven is a Leadership Studies Ph.D. candidate in the Faculty of Education at the University of Victoria. His doctoral research project explores police leadership with senior Canadian police officers who regularly practice meditation and mindfulness. Les was a police officer in Canada for over 30 years, serving communities as a member of the RCMP, Victoria Police Department and the Central Saanich Police Service on Vancouver Island. In 2020, Les was awarded the title of Officer of the Order of Merit (O.O.M) of the Police Forces by the Governor General of Canada. Later that year, he retired from policing as the Chief Constable of the Central Saanich Police Service in order to concentrate full-time on his studies at UVic.

Guest: Carsten Engel

There’s a big gap between resources and patient needs in the healthcare sector. That’s just one area of healthcare requiring change; without it, lives truly do hang in the balance.

Carsten Engel and the International Society for Quality in Healthcare have studied healthcare systems around the globe extensively, and they have practical solutions for patients, practitioners, and the leaders of the medical industry. He shares them with host Maureen Metcalf in this episode. And most of them can help leaders in any industry.

Here's what Carsten and Maureen cover:

1. The quintuple aim for healthcare worldwide;
2. Why it’s critical for doctors to view (and treat) patients as partners in their health; and
3. Why healthcare may well be the most complex system humans have invented!

Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.

Other episodes you'll enjoy:

-Seeking Success in Simplicity with Rini Das

- Bringing Healing Home: Healthcare Leadership with Anne Klibanski

- How HR Drives New Beginnings with Fara Palumbo, Blue Cross Blue Shield of NC

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!

RESOURCES:

The website for Carsten’s organization, the International Society for Quality in Health Care, is https://isqua.org.

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here.

Books we’re reading for fun or personal development right now include:

• Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski
• Own the AI Revolution by Neil Sahota
• Time and Chance by Kim Campbell
• Three Rocks: The Story of Ernie Bushmiller, the Man Who Created Nancy by Bill Griffith

-----------------------

OUR PODCAST TEAM:

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Managing Change with Aplomb: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US:

YouTube: @InnovatingLeadership

Threads: @innovativeleaders

Twitter: @IL_Institute

LinkedIn: https://bit.ly/ILI-LinkedIn2

Instagram: @innovativeleader

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com

Loved this episode? Leave us a review and rating!

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About Our Guest:

Carsten Engel is a physician by background (graduated 1984). In 2006, he joined IKAS, The Danish Institute for Quality and Accreditation in Healthcare, where he was appointed Deputy Chief Executive 2010. In IKAS, he was a member of the team that developed, implemented and managed the national Danish healthcare accreditation programme. In 2021, he joined ISQua as CEO.

He was appointed an ISQua Expert in 2013 and a member of the ISQua Academy of Quality and Safety in Health Care in 2019.

He has published and presented on accreditation-related topics and on topics related to quality, patient safety and person-centred care.