In The Lead: Leadership for Everyday People

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In this week's episode of the In the Lead Show, Nola Simon and I discuss the future of work and how Leaders can support, manage and enable their teams for success in this new way of working.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Nola Simon is a hybrid/remote futurist, approaching the strategy of hybrid or remote work with a futurist perspective. She is the founder of Nola Simon Advisory, a boutique consultancy and the host of a future of work podcast, The Janus Oasis. Nola has worked some version of hybrid or remote for over 10 years, pioneering work from home for her team. Her expertise in fine tuning strategy, crafting compelling narratives and operationalizing hybrid/remote was developed far before the pandemic. She’s seen the downsides of alternate ways of working too – overwork led to a life-threatening car crash due to undiagnosed pneumonia. Her lung collapsed while she was at the wheel, and she hit a fully loaded cement hauler. Shifting to 100% remote work meant that she lost access to the office building she worked in for 16 years so she understands the impact to belonging, employee engagement and retention.

Nola believes the secret to hybrid work is intention. Communication matters - it requires listening, asking great questions, establishing trust and psychological safety. Flexibility and a willingness to experiment and adjust course is the way to build effective culture and process.

Storytelling is one of the most powerful ways to implement hybrid work and engage employees.

The future of work will be about integrating work into life. Flexibility is essential to work/life integration - happier and healthier employees are key to successful companies.

If you want to contact Jennifer Tsang, visit

1. Coaching Website: https://coachwithinsight.com/
2. Show website: https://intheleadshow.com
3. Twitter: https://twitter/com/jenntsang   
4. LinkedIn: https://www.linkedin.com/in/jenn-tsang
5. YouTube: https://www.youtube.com/channel/UCLH82NqeTJPyr3Yi_saY3Ng

Don't forget to subscribe to the In the Lead Show Newsletter:https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

In this episode of the In the Lead Show, I talk to Josh Littler, Ceo & Founder of Volley, about how we can all communicate with context, empathy and humanity.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Josh Little Bio.

Josh Little is a teacher turned serial tech entrepreneur with quite a track record–two exits in the first five years, four successful tech companies, and now hundreds of millions of users. He’s currently on a mission to bring more connection and community in the world with his latest product, Volley–a video messaging app.

If you want to contact Jennifer Tsang, visit

1. Coaching Website: https://coachwithinsight.com/
2. Show website: https://intheleadshow.com
3. Twitter: https://twitter/com/jenntsang   
4. LinkedIn: https://www.linkedin.com/in/jenn-tsang
5. YouTube: https://www.youtube.com/channel/UCLH82NqeTJPyr3Yi_saY3Ng

Don't forget to subscribe to the In the Lead Show Newsletter:https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

What is relational mindfulness and why is it important in Leadership? In today's episode of the In the Lead Show, I have a conversation with Shari Foos, founder of the Narrative Method. We’re all susceptible to a certain amount of influence that can negatively shift our self-perspective and our perspective of dissimilar cultures and people both near and far. Whether those influences come from our own community, popular culture, or artificial intelligence online, there’s little we can do to avoid it. Shari’s passion and mission with The Narrative Method is to help peel away participants’ false assumptions and beliefs to help them refocus their perspectives and understanding. Through the modality of storytelling and a practice called “relational mindfulness,” participants are able to develop radical empathy, compassion, and understanding for those around them.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Shari Foos Bio

Shari Foos is a Marriage and Family Therapist, adjunct professor and the creator of The Narrative Method, a California 501c3 non-profit organization. Part of the Human Connection movement, TNM creates programs, products and experiences that address the growing isolation and need for real connection through sharing stories. Foos also co-founded the Bridge in 1999, a free humanities program for low-income adults at Antioch University Los Angeles. She received a MS in Narrative Medicine from Columbia University and a MA in Clinical Psychology from Antioch University Los Angeles.

If you want to contact Jennifer Tsang, visit

1. Coaching Website: https://coachwithinsight.com/
2. Show website: https://intheleadshow.com
3. Twitter: https://twitter/com/jenntsang   
4. LinkedIn: https://www.linkedin.com/in/jenn-tsang
5. YouTube: https://www.youtube.com/channel/UCLH82NqeTJPyr3Yi_saY3Ng

Don't forget to subscribe to the In the Lead Show Newsletter:https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

***** Free gift for the In the Lead listeners *****

14 day free access to the Outlier Community: www.niiamahashong.com/inthelead

What does it mean to be an Outlier? In this week's episode of the In the Lead Show, I talk to NIiamah about what Outlier Leadership means. Do you want to bring something different to the world? Niiamah believes bringing your full self to the world is the way to be an effective leader.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Niiamah Ashong is on a mission “to bring together a truly inclusive and empowered world” by helping leaders, brands, and organizations leverage their unique strengths on an individual and collective basis to drive change into the 22nd century. He brings this mission to life as the Founder and Sherpa of the Outlier’s Edge.

Niiamah Ashong transforms the high-performing, high-potential world-leaders of today into the leaders, brands, and organizations who will create a future distinct from both the present and the past. All of this is done through a mix of coaching, community, courses, and conversations that support human-driven leadership for business and impact.

Prior to coaching, Niiamah worked for the ad-tech company AppNexus in New York City, where he developed strategies and programs on global community engagement, company culture, and diversity & inclusion.

His experience in personal, professional, and organizational development began at Deloitte Consulting in their Total Rewards actuarial practice

If you want to contact Jennifer Tsang, visit

1. Coaching Website: https://coachwithinsight.com/
2. Show website: https://intheleadshow.com
3. Twitter: https://twitter/com/jenntsang   
4. LinkedIn: https://www.linkedin.com/in/jenn-tsang
5. YouTube: https://www.youtube.com/channel/UCLH82NqeTJPyr3Yi_saY3Ng

If you want to connect with Niiamah, visit:

1. https://www.facebook.com/niiamahashong
2. https://www.instagram.com/niiamahashong/
3. https://www.instagram.com/outliersedge/

Don't forget to subscribe to the In the Lead Show Newsletter:https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

Difficult situations are a part of our everyday lives. We are constantly coming up against things that touch a trigger or trauma, but many don't know what to do when this happens. Many may not even be able to identify that it is a trauma trigger. Understanding how to process difficult situations is important for every good leader. On today's show, I have a conversation with Dr. Deb to talk about ways that you can process when times get tough. Join Dr. Deb and I as we explore our own experiences and how we've been able to move from reaction to responsive to going beyond the micro-moments of our lives.

Show highlights:

1. Become aware of the unaware - start to notice your experience
2. Understand how noticing can be a powerful tool to going beyond difficult situations
3. How to move from reaction - responsive -going beyond
4. Find harmony to coexist with/and our own trauma, triggers etc.
5. How to embrace the tension of life
6. Listen to how Dr. Deb correlates food & cooking & how we can process trauma

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Guest Bio

Dr. Deb Lindh (Dr. Deb) is a PTSD Survivor-Warrior, Amazon Best Selling Author, Award-Winning Scholar Practitioner, and founder of the global Twitter chat #PTSDandBeyond and the PTSD and Beyond Podcast which were both launched to provide advocacy, support, and resources as well as hope, inspiration, education, and empowerment to everyone affected by and with Post-Traumatic Stress Disorder (PTSD). The PTSD and Beyond podcast is heard in over 90 countries on most podcast platforms and the weekly global #PTSDandBeyond Twitter chat ranks in the top chats and placed number 1 of 209 global Twitter Chats.

Dr. Deb’s contributions to Post-Traumatic Stress Recovery stems from sharing her story, experiences, and medication-free healing journey and recovery with surviving narcissistic child abuse.

“If there’s a solution, I’ll find it and if not, I’ll build one,” Dr. Deb Lindh

While earning her doctorate, Dr. Deb focused her studies and committed to helping herself overcome the many symptoms of PTSD - all without medication; using herself as the guinea pig and experiment all the while acting as the researcher, scientist, innovator, and client.

The result is Dr. Deb created evidence-based interventions, practical techniques, and organization where she teaches these techniques and interventions for people to develop skills and be self-reliant in managing PTSD as well as chronic stress.

Dr. Deb has been inspiring global audiences for over twenty years on innovation, success, stress management, PTSD, and mindfulness. Dr. Deb has received many awards and is globally recognized for her pioneering contributions from organizations such as the U.S. Chamber of Commerce, PsychCentral’s Top 21 to Follow on Twitter, University of Arizona School of Medicine, American Psychological Association, and Working Mother Media. She has appeared on The...

Don't forget to subscribe to the In the Lead Show Newsletter:https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

What does it mean to be an empathetic leader? Think back to a time when you had an empathetic leader. What qualities did they have? The ability to connect & relate to others is an important leadership skill. Being a leader is no longer about control and dominance. Instead, they are deeply curious and is the foundation to trust and psychological safety. Empathy is not a weakness. Listen to Jon's story of how he's developed empathetic leadership.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Jon Ferrarra is a serial entrepreneur and noted speaker about social, sales and marketing. He has re-imagined CRM by building Nimble - The Simple CRM for Microsoft 365 & Google Workspace. Ferrara is best known as the co-founder of GoldMine Software Corp, one of the early pioneers in Customer Relationship Management (CRM) for Small to Medium sized Businesses (SMBs). He has been recognized by Forbes as one of the Top 10 Social CEOs, Top 10 Social Salespeople In The World and Top 100 Marketing Influencers.

If you want to contact Jennifer Tsang, visit

1. Coaching Website: https://coachwithinsight.com/
2. Show website: https://intheleadshow.com
3. Twitter: https://twitter/com/jenntsang   
4. LinkedIn: https://www.linkedin.com/in/jenn-tsang
5. YouTube: https://www.youtube.com/channel/UCLH82NqeTJPyr3Yi_saY3Ng

Don't forget to subscribe to the In the Lead Show Newsletter:https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

What does it mean to be trauma informed? Do you want to develop strategies to become trauma informed? If so, this weeks episode of the In the Lead Show is for you! In this episode I discuss what trauma means & how leaders can develop strategies to better support themselves & their teams with Dr. L. Carol Scott. According to Dr. Carol, the trauma we experience we are constantly acting out, which can create problems in our families, communities & organizations.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Show highlights

1. Understand why understanding trauma is important
2. Develop strategies to be more responsive vs. reactive
3. Find ways to cope with stress & trauma
4. Understand why having good mirrors is really important
5. Understand how we are relational beings

She thought she’d be a shrink, or a professor who trained shrinks. But life said, “No, go this way….” So, as a University of Kansas sophomore, Carol Scott took an elective course called Child Development and turned an amazing corner in her life. Now, as a 2018 TEDx speaker and author of two books, Dr. Scott is a coach, trainer, and keynoter who teaches this truth: relationships are at the heart of all success. Her clients arrive with goals to grow--a business, a family, or a dream--and learn new strategies for greater success in all of their endeavors.

Her first career as a nationally respected thought leader in the U.S. systems for early care and education began with that surprise change to a BA in Child Development. And then she added a BA in Anthropology, an MA in Early Childhood Education, and a PhD in Developmental Psychology, all from her beloved University of Kansas. Several influential positions in the nonprofit, education, and government policy worlds took all that education into practice that helped shape her profession.

Today, that first career is the foundation for an astonishing second act. The trigger: While earning her doctorate, Carol ran head-long and heart-first into her childhood trauma. Working with a shrink, rather than being one, she faced the impacts on her professional and personal lives of a “score” of 7 from a list of 10 Adverse Childhood Experiences, a research-based measure of trauma.

Her observations of children in the natural habitat of a teaching preschool sparked the idea for a new model for successful adult relationships. Adding her expertise in early brain development, Carol created a unique approach that revolutionizes everything from business management, to parenting, to romance.

Dr. Scott’s first book, Just Be Your S.E.L.F.--Your Guide to Improving Any Relationship, provides her basic framework and many specific tools for becoming a Self-governed, Ego-aware person who is Leading in their life and Free of self-imposed barriers--a S.E.L.F. Through powerful Development Do-Overs, clients release relationship struggles at home, at work, and in their wider world. Re-integrating their...

Don't forget to subscribe to the In the Lead Show Newsletter:https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

Have you ever faced adversity? All of us, to some degree, have had adversity in our lives. It's not whether or not we face adversity, it's how we handle it. Markell shares her story as she had to navigate many life altering events at once. Discover how you can persevere with adversity and learn meaningful insights into your own life.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Show highlights

1. Understand how the destination is the journey
2. Develop new ways to work with adversity
3. Determine how you can use life's adversity to learn more about yourself
4. Hear the one piece of advice Markell would tell her younger Self

As a Career Counselor and Coach with more than 20 years of experience, Markell is ready to serve you. In her work of guiding and mentoring people in search of meaningful careers, she coaches one-on-one and in groups, creates career information resources, and presents educational programs. Her goal is to empower her clients from a place of possibility and abundance.

If you want to contact Jennifer Tsang, visit

1. Coaching Website: https://coachwithinsight.com/
2. Show website: https://intheleadshow.com
3. Twitter: https://twitter/com/jenntsang   
4. LinkedIn: https://www.linkedin.com/in/jenn-tsang
5. YouTube: https://www.youtube.com/channel/UCLH82NqeTJPyr3Yi_saY3Ng

Don't forget to subscribe to the In the Lead Show Newsletter: https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

Humanity works! In this episode of the In the Lead Show, I had the pleasure of sitting down with Debbie Cohen and Kate Roeske-Zummer and we explored their five practices of leading with awareness, choice & courage. During our conversation, we got on the subject of trust. I believe that trust absolutely starts with self. As someone who has been around the block, I've seen so many times where we want to point fingers… We want to try and reorganize the business… We want to implement innovation and change at a very rapid pace. When we do this people are just stuck saying/feeling, “I'm not even able to be centered where I'm at, and now you're asking me to do all this?” 

This happens because we're just constantly reacting. It's almost like we look at people like they're objects or they're like in a game that we can just kind of like move. In terms of that re-centering piece, that’s where we have the ability to come back to self. Anytime you're feeling mistrust or unsafe, or you're feeling reactive, how do you come back to self? “Self” is what creates that space to create more choices, better decisions, connection, or empathy. I feel like we're almost afraid of “self” and it's so key and it's so valuable. I'm happy to see that these ladies are doing this work because I think it's one of the big key missing pieces in leadership.  Leadership isn't always about controlling your outputs and how you impact others. 

It starts with you first. If you can't lead within yourself, you're not going to be able to lead others effectively.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

KATE ROESKE-ZUMMER knows vulnerability-based leadership creates stronger relationships, more authentic connections and better results. As an account manager at Ogilvy & Mather, Kate recognized the power in distributing responsibility to the people on her team. She experienced first-hand that the whole of a team really is greater than the sum of its parts.

DEBBIE COHEN’s beliefs about human potential are grounded in decades of work with humans big and small. Her career began as a teacher and leader of early childhood education programs at Stanford University and the USGS. This era shaped her thinking about how humans grow and evolve, and the role environments play. She moved on, applying these ideas to building strategies with companies seeking to attract and retain key talent through work/life initiatives. This work heightened her awareness of systemic roadblocks and the impact they have on people and productivity. Shifting from consulting to internal work, Debbie began leading work/life for Time Warner just after the infamous AOL/Time Warner merger. She became known for getting groups who did not typically work well together to a place of shared focus and effort. This ignited a bigger shift into executive leadership roles in HR at Time Warner, Razorfish, Mozilla, and First Look LLC. The impact of Debbie’s work was recognized in a...

Don't forget to subscribe to the In the Lead Show Newsletter:https://mailchi.mp/6d05eb2d7fca/in-the-lead-show-weekly-newsletter

What does it mean to be highly sensitive?

Being highly sensitive is not a disorder or a personality trait. It's literally how you are born. About 20-30% of people are classified as highly sensitive, which means their nervous system is more sensitive than most people. Since the world is geared toward the other 80%, often times highly sensitive people can be classified as sensitive or shy or aloof, when in reality they process the world much differently. In this episode of the In the Lead Show, I talk to a fellow HSP, Heather Dominick all about what it means to be Highly Sensitive and the things you can do to care for yourself and use this as a strength, not a weakness. In fact, I would argue that Highly Sensitive People make great leaders and if they can use their strengths as tools and care for themselves, they can be impactful and inspiring.

Jennifer Tsang is an ICF Leadership Coach who partners with executives, leaders & everyday people to build more consciousness into how they lead their teams and most importantly, themselves. She believes that leadership is an inside out approach. As someone who has worked on her own personal development and self-leadership for over 15 years, she started her coaching practice in 2020 to help others discover how to lead themselves and grow professionally and personally. Today, Jennifer offers a wide variety of programs and services – from individual coaching, to group and team coaching, mindfulness programs and facilitated group conversations.

Show highlights

1. High sensitivity is not a personality trait or a disorder.
2. Highly Sensitive People might need to do things differently.
3. Strengths of an HSP are: Empathy, listening, connection and intuition.
4. Understand if you are someone who hides, pushes or combo platters.
5. Understand how to care for yourself as an HSP.

Heather Dominick is a woman who is impressively successful, and highly sensitive. A former high school drama teacher who collaborated with none other than Bette Midler. A graduate of NYU where she received her first coach training. Heather is the winner of the 2015 Best of Manhattan Coaching Award and creator of the 2014 Stevie Award winning virtual event A Course In Business Miracles: 21-Day Discovery Series that attracted close to 6,000 official registrants from all around the world including: Iceland, Nigeria, Russia, Asia, South America, Australia, Europe and the U.S.

She has appeared on Lifetime Television and has been published in numerous books including Stepping Stones to Success alongside Deepak Chopra.

An exceptional facilitator and teacher Heather is known for creating a safe, sacred environment for true transformation whether delivering training online or in-person. Since 2010, Heather has taught thousands of Highly Sensitive Entrepreneurs and Leaders from around the globe how to release life-long limiting beliefs , overcome fears and develop new leadership skills in order to make more impact and more income – with less effort - by doing things differently.

If you want to contact Jennifer Tsang, visit

1. Coaching Website: https://coachwithinsight.com/
2. Show website: https://intheleadshow.com
3. Twitter: https://twitter/com/jenntsang   
4. LinkedIn: