Wholesale and Retail Seta - W&R Seta

From management, strategy, marketing, branding, growth & innovation.

We talk to the incredibly knowledgeable Mr John Bradshaw – former PnP employee. John Bradshaw studied Business Science at the University of Cape Town, and then Politics Philosophy and Economics at Oxford University. He worked as a strategy consultant in the UK, South Africa, and India before returning to Cape Town to join PnP. In his time at PnP he worked in strategy, customer insights and loyalty before heading up marketing from 2017 to 2021. He then headed up Omnichannel from March 2021 to May 2021 responsible for eCommerce, financial services, and other value-added services.

The Chair and John have an interesting conversation about John’s retail career, his work in retail strategy, the FMCG sector in general, quick commerce and PnP ASAP, omnichannel, low-income consumers, e-commerce, growing a business, managing and implementing innovation as well as building retail brands. Visit the W&R Seta chair(Gauteng) website to find out more about the chair

From management, strategy, marketing, branding, growth & innovation.

We talk to the incredibly knowledgeable Mr John Bradshaw – former PnP employee. John Bradshaw studied Business Science at the University of Cape Town, and then Politics Philosophy and Economics at Oxford University. He worked as a strategy consultant in the UK, South Africa, and India before returning to Cape Town to join PnP. In his time at PnP he worked in strategy, customer insights and loyalty before heading up marketing from 2017 to 2021. He then headed up Omnichannel from March 2021 to May 2021 responsible for eCommerce, financial services, and other value-added services.

The Chair and John have an interesting conversation about John’s retail career, his work in retail strategy, the FMCG sector in general, quick commerce and PnP ASAP, omnichannel, low-income consumers, e-commerce, growing a business, managing and implementing innovation as well as building retail brands. Visit the W&R Seta chair(Gauteng) website to find out more about the chair · Wholesale and Retail Seta Website · UJ Dept of Marketing Management · Facebook · Twitter · LinkedIn · YouTube

Be versatile in your career - pursue new paths and enjoy the journey! Change your career every few years.

Gear up for an exciting, dynamic, ever-changing career choice!
Learn about the world of Retail, the skills you will develop, the different careers you can pursue, and the changes you can make to society.
Our guest is Thembi Mazibuko, Chief People Officer at PnP. Join us as the Chair (Dr. Beate Stiehler-Mulder) unpacks Thembi’s career in Retail – from marketing, to buyer, to HR.
Learn from her experience and consider making an exciting career choice – join a Retailer. Visit our website to find out more about the chair · Wholesale and Retail Seta Website · UJ Dept of Marketing Management · Facebook · Twitter · LinkedIn · YouTube

Be versatile in your career - pursue new paths and enjoy the journey! Change your career every few years.

Gear up for an exciting, dynamic, ever-changing career choice!
Learn about the world of Retail, the skills you will develop, the different careers you can pursue, and the changes you can make to society.
Our guest is Thembi Mazibuko, Chief People Officer at PnP. Join us as the Chair (Dr. Beate Stiehler-Mulder) unpacks Thembi’s career in Retail – from marketing, to buyer, to HR.
Learn from her experience and consider making an exciting career choice – join a Retailer. Visit our website to find out more about the chair

This podcast highlights the significant role of informal retailing in in sub-Saharan Africa’s retail landscape. Despite the growth of modern channels, informal retail channels continue to reflect the typical shopping habits of a large proportion of consumers across all income groups and are expected to continue to play a significant role in the future. This podcast improves our understanding of informal retailing channels, thereby helping businesses to better understand how they can access and tap into this important sector of retail. Connect with Christy · Visit the Wholesale and Retail Seta Leadership Chair (Gauteng) website. · Connect with Beate

This podcast highlights the significant role of informal retailing in in sub-Saharan Africa’s retail landscape. Despite the growth of modern channels, informal retail channels continue to reflect the typical shopping habits of a large proportion of consumers across all income groups and are expected to continue to play a significant role in the future. This podcast improves our understanding of informal retailing channels, thereby helping businesses to better understand how they can access and tap into this important sector of retail. Connect with Christy · Visit the Wholesale and Retail Seta Leadership Chair (Gauteng) website. · Connect with Beate · Wholesale and Retail Seta Website · UJ Dept of Marketing Management · Facebook · Twitter · LinkedIn · YouTube

How can we fortify the current framework, digitise for growth, and gear up for the ever-changing consumer preferences, behaviours, and technological advancements to make the SME market’s backbone status a reality? Learn more in this discussion with Keke Mabizela. Connect with Kekeletso · Visit the Wholesale and Retail Seta Leadership Chair (Gauteng) website. · Connect with Beate

How can we fortify the current framework, digitise for growth, and gear up for the ever-changing consumer preferences, behaviours, and technological advancements to make the SME market’s backbone status a reality? Learn more in this discussion with Keke Mabizela. Connect with Kekeletso · Visit the Wholesale and Retail Seta Leadership Chair (Gauteng) website. · Connect with Beate · Wholesale and Retail Seta Website · UJ Dept of Marketing Management · Facebook · Twitter · LinkedIn · YouTube

In this podcast, we connect with Dr. Kathrin Neumueller to discuss brick-and-mortar retailers who face an increasingly competitive market environment. She argues that frontline employee inspiration is a promising strategy to motivate frontline employees (i.e., employees with regular customer contact) to go beyond role requirements and to drive them to provide superior service quality. While a few retailers (e.g., IKEA, Nespresso, Apple) have recently come to harness the power of inspiration to drive employee performance, most other companies have yet to recognize this approach. Dr. Kathrin’s work provides the first systematic and empirically grounded research into employee inspiration with special consideration of frontline employees interacting with customers at the point of sale. Connect with Kathrin · Visit the Wholesale and Retail Seta Leadership Chair (Gauteng) website. · Connect with Beate · Wholesale and Retail Seta Website · UJ Dept of Marketing Management · Facebook · Twitter · LinkedIn · YouTube

In this podcast, we connect with Dr. Kathrin Neumueller to discuss brick-and-mortar retailers who face an increasingly competitive market environment. She argues that frontline employee inspiration is a promising strategy to motivate frontline employees (i.e., employees with regular customer contact) to go beyond role requirements and to drive them to provide superior service quality. While a few retailers (e.g., IKEA, Nespresso, Apple) have recently come to harness the power of inspiration to drive employee performance, most other companies have yet to recognize this approach. Dr. Kathrin’s work provides the first systematic and empirically grounded research into employee inspiration with special consideration of frontline employees interacting with customers at the point of sale. Connect with Kathrin · Visit the Wholesale and Retail Seta Leadership Chair (Gauteng) website. · Connect with Beate