Scalable Law Podcast

In this podcast, we discuss using scheduling apps in your law firm as a marketing tool to bring more enquiry into your law firm.

If your prospects are at home after hours, it is the perfect solution to have an automated system where clients can book an initial appointment with your law firm. Law firms face serious challenges when it comes to appointment scheduling, and it can be clunky and time-consuming.

The good news is that scheduling software can help you to automate your appointments, freeing you and your team up to focus on other tasks. There are loads of scheduling platforms on the market. Some have free offers, some are paid, and some have other cool features.

I will share with you what scheduling app we use in my law firm. How we use it and how it has helped my law firm to automate and grow. I also share with you two other scheduling apps that are being used by some of the students in the Scalable Business Lounge. While there are some differences between the platforms, all of the scheduling tools that I speak about today on the podcast offer integration into your firm's calendar, such as Office 365, iCal, or Google Calendar.

For more information about the scheduling apps that I spoke about, head to their websites:

1. Law Connect - https://lawconnect.com/au/

2. Calendly - https://calendly.com/

3. Acuity Scheduling - https://www.acuityscheduling.com/

CONNECT WITH Caralee:

Instagram @caralee.fontenele
Facebook: @caraleefontenele
LinkedIn: @caraleefontenele
Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT Are you subscribed to my podcast? If you’re not, you need to!I don’t want you to miss an episode.

As a lawyer, your reputation is based on collective actions, behaviors, opinions, and beliefs. Your personal brand, however, is intentional. It is about visibility and values that you outwardly represent. Your personal brand plays a crucial role in your success. 

Why else does your personal brand as a lawyer matter? 

• It represents who you are in public, professionally;
• It allows you to stand out from the crowd;
• You will gain referrals;
• You can bring more value as an employee;
• You will have more and better opportunities;
• Be in control of your brand and reputation; and
• You can take your brand wherever you go!

Competition is fierce in the legal industry - It is essential to recognise that people buy from people, not law firms! 

In the Scalable Business Lounge, we focus on how to elevate your personal brand to make people want to work with you and for you. There is such a massive opportunity to fulfill by having a personal brand, so make sure you do it right! To find out more about the Lounge, click here.

Listen to the full podcast now to find out more! 

GET SOCIAL WITH CARALEE: 

• Instagram @caralee.fontenele
• Facebook: @caraleefontenele
• LinkedIn: @caraleefontenele 
• Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT

Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode.

As a lawyer, your reputation is based on collective actions, behaviors, opinions, and beliefs. Your personal brand, however, is intentional. It is about visibility and values that you outwardly represent. Your personal brand plays a crucial role in your success. 

Why else does your personal brand as a lawyer matter? 

• It represents who you are in public, professionally;
• It allows you to stand out from the crowd;
• You will gain referrals;
• You can bring more value as an employee;
• You will have more and better opportunities;
• Be in control of your brand and reputation; and
• You can take your brand wherever you go!

Competition is fierce in the legal industry - It is essential to recognise that people buy from people, not law firms! 

In the Scalable Business Lounge, we focus on how to elevate your personal brand to make people want to work with you and for you. There is such a massive opportunity to fulfill by having a personal brand, so make sure you do it right! To find out more about the Lounge, click here.

Listen to the full podcast now to find out more! 

GET SOCIAL WITH CARALEE: 

• Instagram @caralee.fontenele
• Facebook: @caraleefontenele
• LinkedIn: @caraleefontenele 
• Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT

Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode.

This week on the podcast, Caralee talks about the importance of knowing and living by your core values as a law firm owner. Last week she was invited to revisit her core values again, and it was an interesting exercise to see if her core values had shifted or not.

Running a law firm and being faced with the hundreds of decisions a day that you have to make can be difficult, but as Caralee explains, when you are aligned to your core values, it becomes easier to make tough decisions.

Core values are deeply held beliefs that help guide you in life and in business. They are often one-word qualities that you want to run your life by which includes your law practice as a firm owner.

There are many benefits of knowing your core values, including:

1. You will experience easier decision making, just as stated by Roy Disney;

2. You will identify if you or your business isn’t aligned; Your law firm goals will be easier to determine if you know your foundational core values;

3. You will establish law firm individuality, which is required in our competitive market; and

4. Your law firm will be both anchored and have a robust engine for success.

In this podcast, listen to Caralee's tips to explain why you should identify your firm's core values and live by them. Create raving fans and keep complaints to a minimum.

As mentioned in the podcast, head to www.scalablelaw.com to download free resources, templates, and you will find Caralee’s mastermind membership - the Scalable Business Lounge. This is a program where Caralee breaks down how to scale your law firm in 4 easy strategies!

See the links below for more info!

CONNECT WITH Caralee:

Instagram @caralee.fontenele

Facebook: @caraleefontenele

LinkedIn: @caraleefontenele

Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode.

This week on the podcast, Caralee talks about the importance of knowing and living by your core values as a law firm owner. Last week she was invited to revisit her core values again, and it was an interesting exercise to see if her core values had shifted or not.

Running a law firm and being faced with the hundreds of decisions a day that you have to make can be difficult, but as Caralee explains, when you are aligned to your core values, it becomes easier to make tough decisions.

Core values are deeply held beliefs that help guide you in life and in business. They are often one-word qualities that you want to run your life by which includes your law practice as a firm owner.

There are many benefits of knowing your core values, including:

1. You will experience easier decision making, just as stated by Roy Disney;

2. You will identify if you or your business isn’t aligned; Your law firm goals will be easier to determine if you know your foundational core values;

3. You will establish law firm individuality, which is required in our competitive market; and

4. Your law firm will be both anchored and have a robust engine for success.

In this podcast, listen to Caralee's tips to explain why you should identify your firm's core values and live by them. Create raving fans and keep complaints to a minimum.

As mentioned in the podcast, head to www.scalablelaw.com to download free resources, templates, and you will find Caralee’s mastermind membership - the Scalable Business Lounge. This is a program where Caralee breaks down how to scale your law firm in 4 easy strategies!

See the links below for more info!

CONNECT WITH Caralee:

Instagram @caralee.fontenele

Facebook: @caraleefontenele

LinkedIn: @caraleefontenele

Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode.

It is only six weeks until the end of the financial year, so today on the podcast Caralee discusses the four things that you should be doing in your law firm between now and then to get your firm in the best position for the new financial year. 

You will learn what you need to do in your firm to make this EOFY happen and how you prepare to make 2022-2023 your best financial year yet! 

Depending on where you are located in the world may affect how much of a priority EOFY is for you. Here in Australia, June 30th is the last day of our financial year. Don’t wait for the two weeks before EOFY - get started now, no matter where you are!

Remember, in business you want you to be proactive rather than reactive! 

So, what do you need to get ready for EOFY? Caralee dives into the importance of the below: 

1. Contact your Accountant & look at your figures! 

You need to plan; we have six weeks until EOFY - Think, what invoices do you have coming in? What will you be billing? Is everything up to date and reconciled? Have you contributed to Super this year, and if not, can you contribute to your super fund? If you haven’t had this conversation with your accountant - go now! 

2. Plan your goals for the next financial year! 

If you haven’t had time to do your planning or filter your goals for the new financial year, now is your time. Not in July, this needs to be done this side of the year. Stay proactive rather than reactive.  

3. Create a marketing plan that will support your law firm's goals

In order to grow and reach your goals, you must have the proper marketing to support them! Your marketing plan may start small and grow more extensive throughout the year - depending on your goals. 

4. Create a content plan to support organic growth

What will you break down to promote your law firm on social media in the new financial year? You can watch Caralee’s FREE Social Media Workshop to digest precisely how you can plan your social media content. Social media is the best form of organic marketing, so set aside some time to do this workshop. 

If you would love to do an entire planning session with me, now is the time! In the Scalable Business Lounge, we will have a Masterclass in June on exactly how you can get organising and prepare for your 2022-2023 financial year! 

To apply to be a part of the lounge, you can do so by visiting scalablelaw.com

GET SOCIAL WITH CARALEE: 

• Instagram @caralee.fontenele
• Facebook: @caraleefontenele
• LinkedIn: @caraleefontenele 
• Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT

Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode.

It is only six weeks until the end of the financial year, so today on the podcast Caralee discusses the four things that you should be doing in your law firm between now and then to get your firm in the best position for the new financial year. 

You will learn what you need to do in your firm to make this EOFY happen and how you prepare to make 2022-2023 your best financial year yet! 

Depending on where you are located in the world may affect how much of a priority EOFY is for you. Here in Australia, June 30th is the last day of our financial year. Don’t wait for the two weeks before EOFY - get started now, no matter where you are!

Remember, in business you want you to be proactive rather than reactive! 

So, what do you need to get ready for EOFY? Caralee dives into the importance of the below: 

1. Contact your Accountant & look at your figures! 

You need to plan; we have six weeks until EOFY - Think, what invoices do you have coming in? What will you be billing? Is everything up to date and reconciled? Have you contributed to Super this year, and if not, can you contribute to your super fund? If you haven’t had this conversation with your accountant - go now! 

2. Plan your goals for the next financial year! 

If you haven’t had time to do your planning or filter your goals for the new financial year, now is your time. Not in July, this needs to be done this side of the year. Stay proactive rather than reactive.  

3. Create a marketing plan that will support your law firm's goals

In order to grow and reach your goals, you must have the proper marketing to support them! Your marketing plan may start small and grow more extensive throughout the year - depending on your goals. 

4. Create a content plan to support organic growth

What will you break down to promote your law firm on social media in the new financial year? You can watch Caralee’s FREE Social Media Workshop to digest precisely how you can plan your social media content. Social media is the best form of organic marketing, so set aside some time to do this workshop. 

If you would love to do an entire planning session with me, now is the time! In the Scalable Business Lounge, we will have a Masterclass in June on exactly how you can get organising and prepare for your 2022-2023 financial year! 

To apply to be a part of the lounge, you can do so by visiting scalablelaw.com

GET SOCIAL WITH CARALEE: 

• Instagram @caralee.fontenele
• Facebook: @caraleefontenele
• LinkedIn: @caraleefontenele 
• Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT

Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode.

This week on the podcast, Caralee dives into how you can minimise client complaints by having excellent but simple best practices for the service that you offer. Getting client complaints is time-consuming, frustrating, energy-zapping, and avoidable! 

Excellent customer service is something that Caralee’s firm, Collective Family Law, constantly strives to improve, and now Caralee wants to share her tips with you! She recognises that no matter how good your business is, there is always room to improve. 

As law firm owners, we often know how to give excellent service to the clients ourselves,  however, we can forget to train our team on how to do the same! Remember they are great lawyers, and they not have ever considered how to give a five-star service to the clients that walk through your law firm doors.

We all know what it is like to be a client, and we all know what it is like to be on the receiving end of a bad or poor service experience. It is frustrating and often can result in bad reviews.

At Collective Family Law, Caralee and her team aren’t unicorns so of course, they receive complaints from time to time. However, they work on as a team how to minimise those complaints by giving excellent customer service using a few simple strategies.

So, what does the ultimate service look like to minimise client complaints in your law firm?

In this podcast, listen to Caralee's tips to provide the best practices when it comes to service in your law firm. Create raving fans and keep complaints to a minimum. 

As mentioned in the podcast, head to ScalableLaw.com to download free resources, templates, and you will find Caralee’s mastermind membership - the Scalable Business Lounge. This is a program whereby Caralee breaks down how to scale your law firm in 4 easy strategies!

See the links below for more info! 

CONNECT WITH Caralee:

• Instagram @caralee.fontenele
• Facebook: @caraleefontenele
• LinkedIn: @caraleefontenele 
• Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT

Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode.

This week on the podcast, Caralee dives into how you can minimise client complaints by having excellent but simple best practices for the service that you offer. Getting client complaints is time-consuming, frustrating, energy-zapping, and avoidable! 

Excellent customer service is something that Caralee’s firm, Collective Family Law, constantly strives to improve, and now Caralee wants to share her tips with you! She recognises that no matter how good your business is, there is always room to improve. 

As law firm owners, we often know how to give excellent service to the clients ourselves,  however, we can forget to train our team on how to do the same! Remember they are great lawyers, and they not have ever considered how to give a five-star service to the clients that walk through your law firm doors.

We all know what it is like to be a client, and we all know what it is like to be on the receiving end of a bad or poor service experience. It is frustrating and often can result in bad reviews.

At Collective Family Law, Caralee and her team aren’t unicorns so of course, they receive complaints from time to time. However, they work on as a team how to minimise those complaints by giving excellent customer service using a few simple strategies.

So, what does the ultimate service look like to minimise client complaints in your law firm?

In this podcast, listen to Caralee's tips to provide the best practices when it comes to service in your law firm. Create raving fans and keep complaints to a minimum. 

As mentioned in the podcast, head to ScalableLaw.com to download free resources, templates, and you will find Caralee’s mastermind membership - the Scalable Business Lounge. This is a program whereby Caralee breaks down how to scale your law firm in 4 easy strategies!

See the links below for more info! 

CONNECT WITH Caralee:

• Instagram @caralee.fontenele
• Facebook: @caraleefontenele
• LinkedIn: @caraleefontenele 
• Scalable: @scalablelaw.com

SUBSCRIBE & REVIEW ON ITUNES FOR A SHOUTOUT

Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode.

On the podcast today, Caralee interviews Adele Anthony from Your Legacy Lawyer! Your Legacy Lawyer specialises in Wills & Estates, Superannuation, Power of Attorney, and Succession Planning matters. Adele began her work in the law over 30 years ago as a legal assistant and returned to study to qualify as a solicitor when she was in her forties and fifties.  Your Legacy Lawyer strives to ensure women are financially sound when it comes to estate planning.

Adele was one of the founding members of the Scalable Business Lounge and has been an incredible addition to the group. When she first joined the lounge, she had only just opened her business, in only 18 months since then she has dramatically grown her firm, employed solicitors and is working herself only 10 hours a week on client work. Her big goal is to get off the tools by the end of the year so she can focus on the scaling of her business!

This podcast is super inspiring and displays how working on your business, rather than in it, can have rapid results when you take the right steps!

The Scalable Business Lounge allows students to access the best resources to scale your firm - fast. The Lounge is designed to help you make a difference to the people you help and your team. The SBL helps driven legal professionals to scale their law firms by taking client work off their plate without sacrificing quality.

If you would like to know more about the Scalable Business Lounge, visit us! Click here.

CONNECT WITH Adele:

LinkedIn: @AdeleMAnthony

Website: https://yourlegacylawyer.com.au/contact-me/

Instagram: @Your.Legacy.Lawyer

Facebook: @AdeleMAnthony

CONNECT WITH Caralee:

LinkedIn: @caraleefontenele

Instagram: @caralee.fontenele

Facebook: @caraleefontenele

SUBSCRIBE & REVIEW IN ITUNES FOR A SHOUTOUT

Are you subscribed to my podcast? If you’re not, you need to! I don’t want you to miss an episode! Plus, leave your business name and your Instagram handle for a shoutout!