Hire and Empower with Molly McGrath

In this episode, Molly dives deep into the frustrations that professionals in the legal field experience when dealing with unqualified consultations and the inefficiencies that arise from them. She advocates for the strategic use of educational workshops and webinars to pre-qualify clients, ensuring that by the time a consultation occurs, the potential client is a "hell yes" and already resonates with the firm's approach.

Key Takeaways:

• Pre-qualifying consultations can save time and ensure legal professionals meet with only ideal clients.
• Educational workshops and webinars can effectively prepare and filter potential clients before in-person consultations.
• The 'workshop model' is adaptable across various legal disciplines and has been proven to increase engagement and sales conversions.
• The Estate Planning and Elder Law Marketing Summit in Denver promises to provide estate planning and elder law attorneys with a comprehensive system for managing initial consultations and workshops.

Quote for the Show: "By the time you meet with somebody, they are already a hell YES!" - Molly McGrath

Links

• The Estate Planning and Elder Law Marketing Summit - https://estateandelderlawsummit.com/event-details

• Website: https://hiringandempowering.com/

• Facebook: https://www.facebook.com/hiringandempowering

• LinkedIn:https://www.linkedin.com/company/hiring&empoweringsolutions/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/mgsPUoTW5LI

In this episode, Molly sits down with Janine Zappini to uncover the keys to creating work-life alignment. From discussing the roles of self-awareness in effective leadership to incorporating practical tools for time management, this conversation outlines steps to optimize daily schedules and prioritize effectively, advocating for planning that includes both personal aspirations and family values. The episode unpacks the transformative power of self-awareness, the art of goal setting, and the establishment of strategic daily routines--all aimed at achieving efficiency without burnout.

Key Takeaways:

• Self-awareness is key to harmonizing roles as a leader both at work and within the family dynamic.
• Effective goal setting is crucial for aligning professional ambitions with family needs and avoiding overwhelm.
• Strategic time management, including color-coded scheduling, is essential for maintaining clarity and focus daily.
• Personal values and biases directly impact interactions in professional and family life, and understanding them is fundamental for genuine communication.
• Confidence and motivation are byproducts of clearly defining and actively pursuing personal and professional goals.

Quote for the Show: "Prioritize first what is important and urgent... delegate what's not important but very urgent." - Janine Zappini

Links

• Website:https://www.janinezappini.com/

• Facebook: https://www.facebook.com/JanineZappinidotcom

• LinkedIn:https://www.linkedin.com/in/janinezappini/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/2TU_82SpSU4

In this episode, Molly sits down with John Jonas, the founder of Onlinejobs.ph, to discuss the transformative impact that hiring Filipino workers can have on businesses, especially law firms. The conversation highlights the transformation of the legal and professional landscape, driven by the pandemic's push for remote work and tech-driven solutions. John emphasizes creating a meaningful connection with overseas staff, highlighting the unique cultural traits that make Filipino workers particularly loyal and hardworking.

Key Takeaways:

• Overseas Staffing Paradigm: The pandemic has dramatically changed attitudes toward remote working and overseas staffing, proving beneficial for the legal industry and beyond.

• Why the Philippines Stands Out: The cultural traits of the Filipino workforce, such as a strong sense of loyalty, Western influence, and proficient English skills, make them exceptional remote workers.

• Impactful Business Growth: Integrating Filipino workers can lead to significant cost savings while simultaneously augmenting productivity and service quality.

• Effective Hiring Strategies: Utilizing Onlinejobs.ph, employers can efficiently filter and recruit Filipino talent, transforming their business operations without the traditional long-term onboarding process.

• From Worker to Leader: Hiring through Onlinejobs.ph can be the catalyst for transitioning from an overwhelmed business owner to a strategic leader with a focused, efficient team.

Quote for the Show: "Hiring someone from the Philippines, someone overseas, is the number one cause of transitioning from grunt worker to CEO." - John Jonas

Links

• Website:https://www.onlinejobs.ph/

• OFS Guide: https://ofsguide.com/

• Facebook: https://www.facebook.com/onlinejobs.ph

• John Jonas LinkedIn:https://www.linkedin.com/in/john-jonas-41128b/

• LinkedIn: https://www.linkedin.com/company/onlinejobs-ph/

• Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/90dA0pSaTmE

In this episode, Molly and Jim Blake, Founder and CEO of Bambiz, a marketing expert for estate planning and elder law firms, discuss how to build a $ 100k-a-month estate and elder law firm. They share their proven strategies for hiring the right people, implementing effective marketing techniques, and creating a streamlined process to convert leads into clients. By following their step-by-step playbook, attorneys can achieve significant growth and success in their practices. The episode also introduces an upcoming live event in Denver, Colorado, where Molly and Jim will provide in-depth training and guidance to help attorneys reach their financial goals.

Key Takeaways:

• The key hires for a successful law firm include an outsourced marketing coordinator, a client service coordinator, and a legal assistant.
• Outsourcing marketing tasks to an overseas marketing coordinator can save time and money while still maintaining a high level of quality and customization.
• Attorneys can focus on their expertise and save time by delegating tasks such as client consultations and document drafting to their team.
• The upcoming live event in Denver, Colorado, will provide attorneys with a comprehensive playbook and practical guidance to implement the strategies discussed in the episode.

Quote for the Show: "If you hire the right people and implement the right marketing,...you can create the $100,000+ month law practice." - Jim Blake

Links

• Estate Planning and Elder Law Marketing Summit - https://www.estateandelderlawsummit.com/event-details

• Bambiz Website:https://bambiz.net/

• Facebook: https://www.facebook.com/bambizmarketing

• LinkedIn:https://www.linkedin.com/company/bambiz/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/IFkbILe6jfI

In this episode, Molly McGrath is joined by Chelsea Williams, a CFO and financial expert, to discuss the law firm financial flywheel. They emphasize the importance of understanding and managing your law firm's finances, and how it can lead to better decision-making and business growth. Chelsea explains the three pillars of the financial flywheel: the financial foundation, forecasting and budgeting, and implementing systems. They also discuss the role of a bookkeeper and the benefits of outsourcing your bookkeeping. Throughout the conversation, Chelsea and Molly highlight the importance of being an agile entrepreneur and using data and metrics to drive business decisions.

Key Takeaways:

• Understanding your law firm's finances is crucial for making informed business decisions and driving growth.
• The three pillars of the law firm's financial flywheel are the financial foundation, forecasting and budgeting, and implementing systems.
• Outsourcing your bookkeeping to a professional is essential for accurate and timely financial reporting.
• Creating a budget and forecasting future revenue and expenses allows you to anticipate your financial positioning and make proactive decisions.
• Implementing systemslike tracking key performance indicators (KPIs) and analyzing financial statements helps you stay on top of your finances and make data-driven decisions.

Quote for the Show: "If you want to grow and scale, you cannot measure what you cannot see. Your numbers are your compass." - Chelsea Williams

Links

• Website:https://www.yourcoresolution.com/

• Facebook: https://www.facebook.com/yourcoresolution/

• LinkedIn:https://www.linkedin.com/in/chelseamwilliams-themoneywhisperer/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/TMZR64S15n4

In this episode, Molly McGrath dives deep into the realm of law firm management, focusing on the challenges associated with implementing systems and processes. She highlights the common frustration law firms face after investing heavily in process manuals and systems that fail to deliver the anticipated results and how this often leads to issues such as upset clients and financial strain.Join the conversation to learn about refining your law firm's systems and processes, and embrace a culture of creativity and scalability that isn't solely dependent on traditional, ineffective methods.

Key Takeaways:

• Traditional systems and manuals often fail to resonate with team members and don't guarantee effective or followed procedures in law firms.

• Systems and processes require constant evaluation and adaptation to remain efficient and relevant, especially with technological advancements like AI.

• Effective system implementation relies on involving and empowering team members who directly engage with these processes.

• Regular tracking and measurement are crucial for assessing the effectiveness of systems and identifying areas for improvement.

Quote for the Show: "The only way you know if [a system] works is if you have a structure in place to test and measure it daily." - Molly McGrath

Links

• Website:https://hiringandempowering.com/

• Facebook: https://www.facebook.com/hiringandempowering

• LinkedIn:https://www.linkedin.com/company/hiring&empoweringsolutions/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/U2z35UU7Fv0

In this episode, Molly challenges the common perceptions that law firms and professionals have about being 'small' or 'big' and what these terms really signify to their growth and potential. She emphasizes that it's not just about numbers, it's about mindset, strategic planning, and growth irrespective of size.

Key Takeaways:

• Size is a relative and often misleading descriptor for law firms; what truly matters is the mindset and strategic direction of the firm.
• Success should be defined by individual firm's aspirations and goals, not by industry labels or size.
• Ambitious revenue goals can be met and exceeded with controlled growth, strategic actions, and a focus on profitability.
• Employee and leadership growth is just as crucial as the firm's growth, and opportunities for advancement should be communicated clearly.
• Shifting the language used within a law firm can have a profound impact on team morale and motivation towards achieving success.

Quote for the Show: "What's your definition of growth or scaling?" - Molly McGrath

Links

• Website:https://hiringandempowering.com/

• Facebook: https://www.facebook.com/hiringandempowering

• LinkedIn:https://www.linkedin.com/company/hiring&empoweringsolutions/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/Ez9Q4HYDgQ8

In this episode, Molly dives deep into the intricacies of law firm intake systems, debunking common myths and confronting the inefficiencies rampant in the industry. She dissects show rates, conversion tracking, and the proper categorization of leads and clients, emphasizing that knowledge coupled with action is the true catalyst for power. The key to mastering intake isn't found in a fancy spreadsheet or dashboard; it's in the gritty details of each step and interaction.

Key Takeaways:

• Intake systems and processes are frequently mismanaged in law firms, needing more action-oriented understanding.
• True show rates involve clients showing up prepared and engaged, rather than a simple follow-up call.
• It's crucial to track metrics by practice area and individual team member performance.
• Intake doesn't stop at the first call; it extends to the moment the file closes after a client's matter is fully resolved.
• Employees, empowered with the right knowledge and processes, can become instrumental in transforming law firm efficiency.

Quote for the Show: "Knowledge is power with action and execution." - Molly McGrath

Links

• Website:https://hiringandempowering.com/

• Facebook: https://www.facebook.com/hiringandempowering

• LinkedIn:https://www.linkedin.com/company/hiring&empoweringsolutions/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/hgCsEYTPdHM

In this episode, Molly addresses the common frustration of employees and employers who feel like they can't get their work done. She emphasizes the importance of clear communication, proper training, and defining roles and goals. Molly encourages both employees and employers to come together and have an open conversation to identify the reasons behind the challenges and find solutions.

Key Takeaways:

• Lack of training, confusion, and communication gaps can contribute to workplace frustration problems.
• Suffering in silence is not the solution; it's important to have open conversations and find solutions together.
• Employees should track their tasks and time to identify bottlenecks and areas for improvement.
• Employers should empower their employees and delegate tasks to free up their own time.

Quote for the Show: "Suffering in silence is not the solution. Your attorney might not even be aware of it." - Molly McGrath

Links

• Website:https://hiringandempowering.com/

• Facebook: https://www.facebook.com/hiringandempowering

• LinkedIn:https://www.linkedin.com/company/hiring&empoweringsolutions/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

• Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

• Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

• Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

• Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

• YouTube -https://youtu.be/rZhUv3Cc9UM

In this episode, Molly emphasizes the importance of clear goals and metrics in order to achieve success in a law firm. While many firms have a vision for revenue and entrepreneurial freedom, the metrics can often be unclear and fuzzy. Molly explains that having clear metrics at every step of the process is crucial for consistent growth and success. She provides examples of how metrics differ between marketing, intake, and sales, highlighting the importance of tracking cancellations and reschedules.

Key Takeaways:

• Metrics differ at each step of the process, from marketing to intake to sales.
• Tracking cancellations and reschedules is crucial for understanding the effectiveness of the process.
• Without clear metrics, it is difficult to duplicate, systematize, and scale success.

Quote for the Show: "The metrics are how you consistently grow." - Molly McGrath

Links

• Website:https://hiringandempowering.com/

• Facebook: https://www.facebook.com/hiringandempowering

• LinkedIn:https://www.linkedin.com/company/hiring&empoweringsolutions/

• Law Firm Admin Bootcamp:https://www.lawfirmadminbootcamp.com/

• Get Fix My Boss Book: https://amzn.to/3PCeEhk

Ways to Tune In:

• • Amazon Music -https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N

  • Apple Podcast -https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599

  • Spotify -https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH

  • Google Podcast -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw

  • Stitcher -https://www.stitcher.com/show/hiring-and-empowering-solutions

  • YouTube -https://youtu.be/hweimmaZd5U