ServiceNow Podcasts

Join Doug Page and Andy Jordan on this podcast episode as they dive into the ways that enterprises are addressing company goals while also optimizing costs.

There are many different solutions in the marketplace when it comes to consolidating business applications. Selecting the right solutions and applications that both meet IT standards and provide best value is a task that can seem impossible at times.

Listen now to hear from our experts how to create a cost-optimized and connected application environment.

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A glance at a job listing board and a little hard work could lead you to a career, MVP status, speaking opportunities, and even winning a hackathon. Our guest today shares her story.

Topics

• 00:00 Welcome / Introduction
• 07:01 Career Beginning
• 09:05 Passions on the Platform
• 10:02 Growing Alongside the Platform
• 11:28 Knowledge23 Experience
• 15:38 Career Goals and Trajectory
• 17:41 ServiceNow MVP Program
• 19:02 Words of Advice
• 20:33 Outro

Links

• Slack Channel Profile
• LinkedIn

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Transformation — it’s a word that’s tossed around in government leadership meetings all the time, but what does it really mean? Is it about process improvements, technology modernization, or workforce changes? All the above?
Join us as our government and industry experts define what transformation means for government and walk through examples of agencies that have achieved true transformation.
Specifically, you’ll learn: What transformation means in the context of individual roles.How to get funds for your own modernization priorities.How successful organizations have made big and small transformations at their agencies.

Speakers:
Jonathan Alboum, Federal CTO, ServiceNow
Susan Little, Director, Division of Records and Information Systems, Center for Medicare and Medicaid Services
Fredy Diaz, Deputy Chief Data Officer, U.S. Department of Agriculture
Glorimar Ripoll Balet, Director of Product, United States Digital Service, Executive Office of the President (Invited)

See video recording here: link to YouTube (https://youtu.be/G0BLIPmNW2Q)

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Join Doug Page and Andy Jordan on this podcast episode as they discuss how organizations are thinking of their priorities in order to minimize their costs.

The struggle for many companies in today's economy come down to disconnected cost management and enterprise planning strategies. With such a cautious outlook for the near future, being able to assist your customers spend more intelligently will prove to be a key differentiator.

Listen now to hear from our podcast guests on why planning in isolation is never a good idea, and be sure to join us next week for more on cost optimization.

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In this episode, we chat with Dr. Cyndi Kaye Lambach, College Professor - Information Technology at Waukesha County Technical College about how she’s helping drive a skills revolution, and equipping students for the jobs oftoday and tomorrow.

Have a question or comment about the Accelerate Podcast series? Email us at [email protected]

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Improving Public Sector Customer Experience will focus on how agencies are delivering great customer service and memorable customer experiences. We will cover what is working, what is new and the associated challenges of improving customer experience across the public sector. Delivering great customer service along with seamless customer experiences is paramount. CX needs to be a shared responsibility across the agency with everyone involved in giving citizens the best experience across all touchpoints. Memorable CX and great customer service are intertwined. Although each are different concepts, they work hand in hand when it comes to building brand loyalty.

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Join Irene Vieth and Andy Jordan on this podcast episode as they address the various levers and importance of financial planning.

Stakeholders must have visibility into their entire portfolio in order to properly address the budgeting needs of their organizations. In conjunction, they must also have reporting and analytics functionality to synthesize and disseminate critical information.

Listen now to hear from our podcast guests on how organizations can see the full picture of their finances.

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Our 2023 World Forum conferences and CreatorCon have wrapped up. While I was out, I had the opportunity to speak to a number of terrific people. I invite you to join me as I travel to four cities in four weeks and share their stories.

Topics

• 00:00 Welcome and introduction
• 01:30 Saaniya Chugh
• 04:32 Ram Prasath Thirubalan
• 08:41 Viorica Bolohan
• 11:40 Jerin Thenayan
• 14:37 Carleen Carter
• 18:07 Martin
• 19:18 Raff
• 20:34 Shae
• 22:20 Zina Naghmouchi
• 29:11 Kopal Garg
• 34:23 Abey Ahmad

Links

• Abey Ahmad
• Ram Prasath Thirubalan
• Jerin Thenayan
• Zina Naghmouchi
• Viorica Bolohan
• Carleen Carter
• Saaniya Chugh
• Kopal Garg

Check out the other ServiceNow podcasts.

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Join Irene Vieth and Andy Jordan on this podcast episode as they take a look at the different methodologies for ranking and scoring.

Organizations must have the ability to use each of the different models in parallel, providing different perspectives on proposed investments and providing a comprehensive modeling approach that helps ensure that the most appropriate investments are approved and funded, giving the portfolio the best possible launch in pursuit of the organization’s goals and objectives.

Listen now to hear from experts on how to select the right priorities in the right way.

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Join Irene Vieth and Andy Jordan on this podcast episode as they explore how organizations can better manage their people resources.

Organizations often find themselves with the right number of people but the wrong mix of skills because they only have visibility into resource capacity, not resource capability.

Listen now to hear about the tools that allow users to view all work across all resources in a single pane to effectively and proactively manage resources across the organization.

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